Quicksilver

Ponteland Road, Throckley
Newcastle Upon Tyne
Tyne and Wear
NE15 9EP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Quicksilver 9.6/100
199 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 199 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.2/10 Value Rating 9.2
The price represents value for money
 
 
 
Recent Reviews 
 
" Having not moved house for over 30 years we were looking for a reliable and reputable company who would handle our house move. Quicksilver were recommended to us and we were extremely impressed with t...."   more
 
" Quicksilver sales team was fast and helpful by email and on the phone, even when I asked information about different options for collection and delivery. The service provided was fuss-free, on time, ...."   more
 
" The move/s went great. Getting the truck up the drive to packing sorting and getting fixed up in a temporary house was great with them all assisting and helping. lst class The boys were brilliant i...."   more
 
" We were let down by a removal firm, I rang Quicksilver at 10am to see if they had any availability and they sorted it straight away. We had a removal van at our house by 1pm and had moved into our new...."   more
 
 
About Us

Quicksilver Removals and Storage is one of the premier movers and storage firms in the North East; covering the whole of the UK including international moves. With a sterling reputation covering over 30 years, our team of experts provide fully comprehensive movers’ services and storage facilities to residential and commercial customers.

As we’re a family run business, customer satisfaction is our number one priority, with clients returning to us time after time for our hassle-free and reliable service. Quicksilver is the only company you need for all of your residential and business removals and storage requirements.
     
Customer Reviews
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Review 7 Jun 2022
Recommended by customer in NE15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large property to a new build so had a lot of possessions to shift. We had an estimate based on the contents of our property and size. Estimate also given on what boxes we would required packing which can be supplied. Even packed my garden pots and ornaments

"Having not moved house for over 30 years we were looking for a reliable and reputable company who would handle our house move. Quicksilver were recommended to us and we were extremely impressed with the service we received. The team turned up on time and worked their way through our house, nothing deemed to be a problem. Unpacking at the new property was also carried out in an organised manner.
We would highly recommend Quicksilver to anyone looking to move house. A professional team who managed to make the move a lot less stressful than we expected.
Sadly I can't remember all their names, but a great bunch of lads.
I must also mention the team in the office who handle the admin side of things.
Thank you to all"
 
 
 
 

Review 31 May 2022
Recommended by customer in LS6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home relocation, 1-bed apartment
 
Cost: £2000
 

"Quicksilver sales team was fast and helpful by email and on the phone, even when I asked information about different options for collection and delivery.
The service provided was fuss-free, on time, and without any issues. Even the small instruments that I had packed made it safely to my new home. The handling team was careful and helpful on both removal and delivery. Would definitely contact for a quote for my next move."
 
 
 
 

Review 30 May 2022
Recommended by customer in NE15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The whole experience of moving for us was horrendous in a way that we had to move from a very large house into a cottage for 3 months as purchase of a new house fell through.

"The move/s went great. Getting the truck up the drive to packing sorting and getting fixed up in a temporary house was great with them all assisting and helping. lst class The boys were brilliant in getting furniture needed for a short period and rest all packed up to go into storage. They were a great bunch of guys and very professional. When it came to delivering furniture from storage again they were great. They moved things out so other furniture could go in. I have no problem with recommending Quick Silver to anyone. They made the thought of a very stressful move so much nicer, nothing too much bother."
 
 
Team:
The team were all great. Rob and his team
 
 
 

Review 23 May 2022
Recommended by customer in NE20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved our son into his first home.
 
Cost: £240
 

"We were let down by a removal firm, I rang Quicksilver at 10am to see if they had any availability and they sorted it straight away. We had a removal van at our house by 1pm and had moved into our new home but 4pm. Fantastic, professional service and very good value."
 
 
Team:
Susan McAvoy, Tasmin Symonds & 3 guys in the delivery team.
 
 
 

Review 23 May 2022
Recommended by customer in NE51
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very professional excellent job at at reasonable cost delivered on the day. Totally recommended."
 
 
Team:
Geordie was team leader and was excellent all day
 
 
 

Review 19 May 2022
Recommended by customer in NE42
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from our first home, a 3 bed to a 5 bed less than 10 mins away.
 
Cost: £1200
 

"Absolutely brilliant, the team Anton, Rob, Kane, Kev and Dean were just fantastic. They were so fast, so professional and made what can be quite an awkward experience really easy. Rob worked tirelessly to take down our furniture and put it back together at the other end, such a relief it was all straightforward. Only hitch was a sofa that wouldn’t fit back out of the house (we had put a wall up since purchase!) so they guys were great at advising best course of action. Window out, sofa out and window back in and all was fine. Great service, wouldn’t hesitate to recommend."
 
 
Team:
Anton, Rob, Kane, Kev and Dean
 
 
 

Review 9 May 2022
Recommended by customer in NE3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
On time, the removal team were friendly and very efficient . I gave them a key for my new place and when I arrived at property the team had my sofa ,bed , tv stand and dining table all put together and in place. The rest of the boxes where stacked neatly ready for me to unpack. Very happy with quicksilver would definitely recommend them.
 
Cost: £588
 

"When I contacted quicksilver a gentleman came out to assess the amount of furniture etc to be removed. He was very thorough and polite advised of all the necessary insurance etc. An email was sent detailing costs.

The removal team arrived on time were friendly and efficient all my belongs were put together I.e. bed put together , and boxes stacked neatly .

Very please with the service no complaints at all.

Would recommend quick silver to any one."
 
 
Team:
Liam
 
 
 

Review 7 May 2022
Recommended by customer in NE17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The guys turned up before time stated but that was good as they immediately began loading vans I had nothing to do and didn’t feel stressed, on arrival at new place everything was unloaded and placed where I wanted nothing went wrong great job

"Great service from start to finish, all forms were explained to me as easy to follow, the guys all had uniforms so I knew who I was dealing with ,vans were loaded in good time and everything covered that had to be not a thing went wrong ,I would highly recommend Quicksilver to anyone having to move couldn’t fault them . Thank you everyone ( sorry can’t remember guys names )"
 
 
 
 

Review 29 Apr 2022
Recommended by customer in WR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation from Newcastle Upon Tyne to Worcestershire via short term storage.
 
Cost: £4500
 

"All aspects were dealt with in a very positive manner. We had several quotes but went with Quicksilver based on a combination of pricing, ability to manage a move outside the area and the positive attitude of everyone I dealt with.

Not long before the move date some access issues at the new property were bought to our attention by the estate agent. The ability of a very large van to make the tight turn off the main road were raised. The Operations Manager called me and reassured us that no matter what they would get us in. He contacted the vendors removal team and worked out a plan. Nothing was a problem.

On the day access did prove tricky but with the very positive attitude of the team on the day I knew they would not be defeated. They painstakingly manoeuvred the van down the drive inch by inch.

I could not rate the whole team more highly, we made the right choice!
"
 
 
Team:
I can’t remember their names now but they were great.
 
 
 

Review 25 Apr 2022
Recommended by customer in NE7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Quicksilver 27962/70863 House move - from initial enquiry to final day. Quicksilver service was professional, friendly and efficient. Very impressed with care and consideration to my husband and myself as we are both in the older age bracket. 5 star rating
 
Cost: £588
 

"Big thank you to all staff involved with our house move on April 12th .
From Office staff who were professional and prompt when handling my initial enquiry right through to the moving date.
Tony from viewing property back in November and overseeing move
Tom, Trainee Michael & Team who were amazing loading and emptying van on move date,
Efficient, friendly and mindful of all our concerns providing extra support when required with our packing.
We highly recommend Quicksilver for the high level of professional service they provide and efficiency throughout the whole process."
 
 
Team:
Thank you to office staff Julie, Susan & Tony from viewing property back in November and overseeing move Tom, Trainee Michael & Team who were amazing loading and emptying van on move date,
 
 
 

Review 12 Apr 2022
Recommended by customer in NE49
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move
 
Cost: £588
 

"Really great service, prompt and efficient quote, helpful advice"
 
 
Team:
Anton & Thomas
 
 
 

Review 21 Feb 2022
Recommended by customer in NE5Z
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House to storage and then on to new home

"Excellent service from collection of house contents,to storage and now to new home.Two of the nicest removal men.

Thanks to Richard and the team for storing my house content also.
"
 
 
Team:
Mercer 8
 
 
 

Review 14 Feb 2022
Recommended by customer in NG8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to different city within the UK.
 
Cost: £1000
 

"Excellent service. All items arrived intact (no broken glassware)."
 
 
 
 

Review 7 Feb 2022
Recommended by customer in NE43
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move our of a flat with a tricky doorways.
 
Cost: £650
 

"I am so pleased I chose Quicksilver for my house move. The guys on the day were incredible. Went out of their way to be helpful and were great company on what is always a very busy day. Wouldn't hesitate to recommend them or use them again in a move."
 
 
Team:
Steve and Graham
 
 
 

Review 20 Jan 2022
Recommended by customer in Ne5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House to bungalow excellent service ,very efficient

"Could not have chosen a better firm to move us ,excellent service prompt and so helpful, the removal men could not do enough for us ,so professional"
 
 
Team:
Cannot remember
 
 
 

Review 17 Dec 2021
Recommended by customer in NE5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack and remove personal goods to Quicksilver Storage
 
Cost: £456
 

"Pleasant and informative experience and easy to negotiate."
 
 
Team:
Tony, Richard
 
 
 

Review 9 Dec 2021
Recommended by customer in NE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move including mobility equipment for my son

"In one word, faultless!!! Louis and the lads put us at ease, packed up our house and we’re just amazing, they were funny and made the process go smoothly and without a hitch. Would use them again and will most certainly recommend them!"
 
 
Team:
Louis, Thomas and can’t remember the rest ( we had at least 5 helping unpack the van)
 
 
 

Review 29 Nov 2021
Recommended by customer in Ne5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
Cost: £828
 

"Very fast, efficient and reliable service"
 
 
Team:
Lewis, Tom and David
 
 
 

Review 25 Oct 2021
Recommended by customer in NE30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The removal of three heavy items of teak furniture from a first floor flat with a narrow and steep staircase.
 
Cost: £250
 

"Great service - called before arrival and were in and out within half an hour. Would recommend."
 
 
Team:
Rambo and his two team mates
 
 
 

Review 3 Oct 2021
Recommended by customer in NE5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 2 bed in Walker to 4 bed in Chapel Park. A few specialist items like gloss cabinets and framed NUFC shirts.
 
Cost: £590
 

"As first time house movers, Quicksilver really helped make the whole experience low stress for us! Even from the initial survey they were really helpful, with Jo answering all our questions and the recommended amount of boxes & packing materials was spot on. Susan in Business Support was excellent too when we were trying to get our moving date confirmed with solicitors. On the day our movers Tom and Lenny were great - friendly and very efficient, nothing was a problem. Arrived on time and finished quickly and gave special care and packing to valuable items. They were very flexible whilst we were waiting for solicitor calls etc, keeping in touch for regular progress updates so they were ready when we got our keys. Massive thanks to the extra group of lads who turned up to help unload too. Will definitely use Quicksilver again and recommend to others."
 
 
Team:
Susan McAvoy, Joanne Ball, Tom, Lenny
 
 
 
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