Quicksilver

Ponteland Road, Throckley
Newcastle Upon Tyne
Tyne and Wear
NE15 9EP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Quicksilver 9.6/100
185 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 185 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Could not have chosen a better firm to move us ,excellent service prompt and so helpful, the removal men could not do enough for us ,so professional"   more
 
" Pleasant and informative experience and easy to negotiate."   more
 
" In one word, faultless!!! Louis and the lads put us at ease, packed up our house and we’re just amazing, they were funny and made the process go smoothly and without a hitch. Would use them again and...."   more
 
" Very fast, efficient and reliable service"   more
 
 
About Us

Quicksilver Removals and Storage is one of the premier movers and storage firms in the North East; covering the whole of the UK including international moves. With a sterling reputation covering over 30 years, our team of experts provide fully comprehensive movers’ services and storage facilities to residential and commercial customers.

As we’re a family run business, customer satisfaction is our number one priority, with clients returning to us time after time for our hassle-free and reliable service. Quicksilver is the only company you need for all of your residential and business removals and storage requirements.
     
Customer Reviews
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Review 20 Jan 2022
Recommended by customer in Ne5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to bungalow excellent service ,very efficient

"Could not have chosen a better firm to move us ,excellent service prompt and so helpful, the removal men could not do enough for us ,so professional"
 
 
Team:
Cannot remember
 
 
 

Review 17 Dec 2021
Recommended by customer in NE5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and remove personal goods to Quicksilver Storage
 
Cost: £456
 

"Pleasant and informative experience and easy to negotiate."
 
 
Team:
Tony, Richard
 
 
 

Review 9 Dec 2021
Recommended by customer in NE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move including mobility equipment for my son

"In one word, faultless!!! Louis and the lads put us at ease, packed up our house and we’re just amazing, they were funny and made the process go smoothly and without a hitch. Would use them again and will most certainly recommend them!"
 
 
Team:
Louis, Thomas and can’t remember the rest ( we had at least 5 helping unpack the van)
 
 
 

Review 29 Nov 2021
Recommended by customer in Ne5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £828
 

"Very fast, efficient and reliable service"
 
 
Team:
Lewis, Tom and David
 
 
 

Review 25 Oct 2021
Recommended by customer in NE30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal of three heavy items of teak furniture from a first floor flat with a narrow and steep staircase.
 
Cost: £250
 

"Great service - called before arrival and were in and out within half an hour. Would recommend."
 
 
Team:
Rambo and his two team mates
 
 
 

Review 3 Oct 2021
Recommended by customer in NE5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 bed in Walker to 4 bed in Chapel Park. A few specialist items like gloss cabinets and framed NUFC shirts.
 
Cost: £590
 

"As first time house movers, Quicksilver really helped make the whole experience low stress for us! Even from the initial survey they were really helpful, with Jo answering all our questions and the recommended amount of boxes & packing materials was spot on. Susan in Business Support was excellent too when we were trying to get our moving date confirmed with solicitors. On the day our movers Tom and Lenny were great - friendly and very efficient, nothing was a problem. Arrived on time and finished quickly and gave special care and packing to valuable items. They were very flexible whilst we were waiting for solicitor calls etc, keeping in touch for regular progress updates so they were ready when we got our keys. Massive thanks to the extra group of lads who turned up to help unload too. Will definitely use Quicksilver again and recommend to others."
 
 
Team:
Susan McAvoy, Joanne Ball, Tom, Lenny
 
 
 

Review 30 Sep 2021
Recommended by customer in NE30
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a 3 bed semi townhouse to a std 4 bed semi and around 6 miles distance …
 
Cost: £1200
 

"The team arrived on time and throughout the full process all team members were professional and excellent company even during stressful times of late key transfers etc … they made a very stressful process very easy on me and my family !

A long day but all of them had time to chat and I’m grateful to them and would recommend 100% specifically the 4 lads who were involved for me !!

Everything was done well above my expectations ! … excellent !!"
 
 
 
 

Review 26 Sep 2021
Recommended by customer in Ne46
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of only the designated items from 6 bed house to 2 bed flat. Multiple TVs, ornaments and pictures
 
Cost: £2400
 

"Prompt, effective and careful- everything we wanted. Thank you all"
 
 
Team:
Wish I knew names, they were all great, personable, courteous and efficient
 
 
 

Review 31 Aug 2021
Recommended by customer in Ne21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Brilliant service, your firm came recommended to me, and lived up to expectations. 3 very friendly helpful men, who took the stress away from me. Very efficient service. At my new home everything was placed where I requested. They took great care of the furniture and fixtures and fittings, a massive thank you."
 
 
 
 

Review 15 Jul 2021
Recommended by customer in NE15
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reasonably priced. Very experienced and made us feel at ease and that everything was taken care of.

"Very professional, lovely blokes. Made us feel relaxed about the move."
 
 
 
 

Review 15 Jul 2021
Recommended by customer in SO15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Me and my partner are both teachers and have an insane amount of books (like, 20 bookcases worth) and we moved us and our 3 year old from Newcastle to Southampton
 
Cost: £4200
 

"Me and my partner moved us and our 3 year old from Newcastle to Southampton. We already had a quote sorted with another firm but at the last minute our original movers told us they were busy. We found Quicksilver and someone came out the next day and sent us a quote the next morning. From start to finish everyone I dealt with was very efficient, friendly, and explained everything thoroughly and clearly. The packers and movers themselves were very clean, friendly, and packed everything very well. The guys were so friendly and polite and fast, they were fantastic. I genuinely can't think of any improvements that could have been made. I would have no hesitation recommending this firm to anyone and would definitely use them again. Hope you all got home in time for the match guys! :D Thanks so much for your help, brilliant service all round :)"
 
 
 
 

Review 7 Jul 2021
Recommended by customer in NG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from the north east to the midlands and were fortunate to have good dry days for removal and relocation.

"Quicksilver staff from start to finish were all polite, friendly and helpful. We were booking with only a week or so to get things organised and they recognised the pressure we were under.

The removal vans arrived at the times given to us and the teams worked efficiently and with care and thoughtfulness.

We would definitely recommend Quicksilver as a caring and efficient Removal company."
 
 
 
 

Review 1 Jul 2021
Recommended by customer in CA48
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house to 1st floor apartment

"Very friendly when I contacted the company. Came quickly to give quote.we moved at a very busy time but they were able to work around our preferred dates.
The pre packing service was excellent & very quick.
On the day of removal the Team were fantastic and very patient when we had a delay in getting the keys.
The team never stopped working and could not have been more helpful."
 
 
Team:
Geordie and the team
 
 
 

Review 30 Jun 2021
Recommended by customer in Dh8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move date was given at short notice but Quicksilver we’re able to accommodate it, luckily. I was nervous about the move but the staff I spoke to were really helpful, gave me all the information I needed and rang back when they said they would. The crew turned up on the day early and were quick to get on. As a keen gardener I had more pots and garden furniture than I realised, the crew were amazing and realised we needed another van. This was sent for with no fuss which helped keep everything on track. Some furniture needed to be taken apart and reassembled- which was carried out to a high standard. The crew were polite and friendly throughout the whole day.

"I would recommend Quicksilver for any home move. They are a well organised business and this is clear both before the move and on the date. They arrived on time which was appreciated. Everything was moved carefully. Furniture was reassembled well and nothing was broken or scratched during the move. Even on a hot day they kept working at a good pace and packed the van well to maximise the space available."
 
 
Team:
I would say a big thank you to all the staff. Philip and Richard in the office and the crew.
 
 
 

Review 29 Jun 2021
Recommended by customer in Ne61
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Surrey to Northumberland from a 4 bed semi with loft conversion to a 4 bed detached and quicksilver were absolutely fantastic.

"
They came over the day before to check all was in order and on the day nothing was too much trouble. The team were super friendly, careful and packed quickly but with real attention to detail.

We had wardrobes that could no longer fit down the stairs due to loft conversion and they dismantled for us which was great.

We had rain when the team unpacked and they took great care to minimise the dirt coming into the house. Everything was placed where we asked and again the team were friendly helpful and careful.

I would have no hesitation in using quicksilver again…. Although I do hope never to move again!!!!!"
 
 
Team:
Craig and Luke
 
 
 

Review 28 Jun 2021
Recommended by customer in Dh5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 5 bedroom detached to a 4 bedroom detached at a weeks notice.
 
Cost: £1400
 

"The team turned up on time and just cracked on with the job, they didn't moan about difficult items or moves like the 3 piece sofa having to be lowered down the stairwell.
They were happy in their work and a pleasure to deal with our move was very stressful but the team made the physical move very easy adn without any additional hassle.

We couldn't thank them enough and couldn't recommend them any higher."
 
 
 
 

Review 23 Jun 2021
Recommended by customer in NE3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 2 bed house in Fenham to a 4 bed house in Melton Park. Included packing service.
 
Cost: £1150
 

"The quotation appointment was thorough and prompt, very professional appearance and demeanour.
We were very happy with the price we were quoted and were happy to proceed.
Due to some issues with our buyer's finances we were not able to completely confirm our moving date, which was given at short notice but not fully confirmed till the week of the move. I was in contact with one of the customer advisers who advised me that they needed the acceptance form to book it in, but with the uncertainty surrounding our buyers I couldn't commit to the cost at that point. I then received a call from a gentleman who advised our vendors were booking their services too, and that he couldn't book the day we had requested for our combined move, but could do the following day. We were fine with this and he advised we would be in the diary. I don't know whether he assumed we had submitted the acceptance form already and if it was just a miscommunication, but a week before our move they advised that they were fully booked now and couldn't fit us in, stating that we had not submitted the acceptance form as the reason for dropping us. This was quite a stressful thing to hear so close to the move date. But they then called the following day to say they'd had a cancellation and could fit us in after all. This was the only negative in the process - and due to our unique situation of not being able to confirm moving date until a few days before.
The team who came to pack and then complete the move were fantastic. Very good attitudes and hard workers, they packed everything extremely well with no breakages or damage. They did an excellent job.
Overall we are very pleased with the service we received and would certainly recommend Quicksilver to other people."
 
 
Team:
Liam (packer/mover) - was particularly good.
 
 
 

Review 21 Jun 2021
Recommended by customer in Ne51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had 5 very heavy free standing wardrobes to be moved as well as the other house contents and although it was a real struggle there was no complaining they remained cheerful and just got on with it.
 
Cost: £960
 

"The team of men were exceptionally efficient and friendly. We found the whole experience as stress free as any house move can be and I am very happy to recommend this company to anyone."
 
 
Team:
Everyone
 
 
 

Review 18 Jun 2021
Recommended by customer in NE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two vans arrived, loaded up in 2.5 hours, brought everything to the new house. Waited patiently and then unloaded into the rooms as directed.

"The team arrived on time and were extremely quick and efficient. Nothing was too much trouble and we were impressed at how careful they were with the furniture and our walls!
I would definitely recommend Quicksilver Removals for home moving and would use them again in the future. Many thanks lads!"
 
 
Team:
Craig and David and the other nice lad who’s first day it was!
 
 
 

Review 15 Jun 2021
Recommended by customer in NE23

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Temporary move from.3 bed house to 1st floor flat

"Excellent from start to finish, used quicksilver 9 years ago on recommendation, and decided to use them again, once again excellent. The two lads, Tom and Lewis, were absolutely brilliant, we will definitely use them again when we move again in December."
 
 
Team:
Lewis and Tom
 
 
 
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