Quicksilver

Ponteland Road, Throckley
Newcastle Upon Tyne
Tyne and Wear
NE15 9EP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Quicksilver 9.6/100
205 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 205 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The price represents value for money
 
 
 
Recent Reviews 
 
" It was very easy to deal with Quicksilver both by phone and email, they always responded very quickly to emails and answered the phone equally quickly. Everyone we dealt with in the office was both fr...."   more
 
" I have found all aspects of the company very good to deal with. The office staff have always been pleasant and helpful and the delivery men helpful and cheerful, sadly this is rarely the case these d...."   more
 
" Outstanding service from the removal guys. They arrived ahead of agreed time, were very careful handling belongings and everything was protected by dust sheets and covers. The bed was dismantled and c...."   more
 
" Fantastic company to deal with from start to finish. Packers were brilliant and efficient. No damages when unpacking and very happy with the service would highly recommend"   more
 
 
About Us

Quicksilver Removals and Storage is one of the premier movers and storage firms in the North East; covering the whole of the UK including international moves. With a sterling reputation covering over 30 years, our team of experts provide fully comprehensive movers’ services and storage facilities to residential and commercial customers.

As we’re a family run business, customer satisfaction is our number one priority, with clients returning to us time after time for our hassle-free and reliable service. Quicksilver is the only company you need for all of your residential and business removals and storage requirements.
     
Customer Reviews
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Review 28 Sep 2022
Recommended by customer in NE3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move from 5 bedroom end of terrace Heaton to 3 bedroom semi in Kenton. We opted for the packing service and over night storage before moving in.
 
Cost: £2298
 

"It was very easy to deal with Quicksilver both by phone and email, they always responded very quickly to emails and answered the phone equally quickly. Everyone we dealt with in the office was both friendly and efficient which helped a great deal with the overall stress of moving. We were really happy with the packing service and would certainly recommend this as it means you don't have to sit around looking at boxes for weeks. Everything was packed really well and as a consequence there were no damaged or broken items. On the day of the move the guys worked really hard, they were all very helpful and cheerful which goes a long way to making things stress free. We opted for the overnight storage, so we moved in the following day and again the guys we great and work very hard. They re-assembled our beds put the furniture just where we wanted it and even suggested a much better place for a large piece of furniture. Everything went very smoothly. Our TV unit was accidentally damaged, but they pointed it out to us and took it away and it was fully repaired, it was returned to us very quickly as good as new. All in all, I can't fault the service and would highly recommend Quicksilver. We had previously moved two years ago and used Pickfords and we found in terms of cost, communication and service Quicksilver was far better."
 
 
 
 

Review 26 Sep 2022
Recommended by customer in NE28
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had Quicksilver removers three years ago when I moved house and recently had my piano delivered which has been in cold storage since then.
 
Cost: £160
 

"I have found all aspects of the company very good to deal with.
The office staff have always been pleasant and helpful and the delivery men helpful and cheerful, sadly this is rarely the case these days so it has been my pleasure to deal with them and I would not hesitate to recommend them."
 
 
 
 

Review 19 Aug 2022
Recommended by customer in Ne40
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 2 bed cottage to 2 bedroom bungalow. Quicksilver came out a few weeks before the move and provided an accurate quotation and assessed what needed to be moved. They accommodated the service the day before completion.
 
Cost: £648
 

"Outstanding service from the removal guys. They arrived ahead of agreed time, were very careful handling belongings and everything was protected by dust sheets and covers. The bed was dismantled and clothes taken in hangers. They made my elderly parent’s move a dream after a very stressful experience the day before with solicitors and estate agents. The guys were super friendly and went above and beyond expectations. I can’t thank them enough and would strongly recommend to anyone looking for a removal firm. If i could score 11 out of 10 I would. Thanks so much Quicksilver."
 
 
Team:
Thomas was one of them and a number of others
 
 
 

Review 2 Aug 2022
Recommended by customer in NE3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Sussex to Gosforth.
 
Cost: £4785
 

"Fantastic company to deal with from start to finish. Packers were brilliant and efficient. No damages when unpacking and very happy with the service would highly recommend"
 
 
Team:
Lewis, Thomas, Greaham, Anton, Geordie
 
 
 

Review 2 Aug 2022
Recommended by customer in NE43
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move from a three storey semi-detached property in a busy suburban area to an end terraced house in a village.
 
Cost: £1936
 

"Amazing - the level of service, professionalism, efficiency and whole experience couldn't have been better.
The team, on a hot day, were incredible. We ere put at ease, given lots of help and support getting packed up and unloaded, and made to feel that nothing was too much trouble.
Despite a long delay waiting to unload (owing to the previous owners not having moved out the new house) the team took time and care with all of our possessions, and did this around our children and pets constantly getting in the way.
We can't recommend Quicksilver enough. Everything from the delivery of the boxes through to the last items being unloaded was first class, and really reasonably priced."
 
 
Team:
Quicksilver
 
 
 

Review 6 Jul 2022
Recommended by customer in NE5
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was pretty straightforward, from a small house to a larger one about 10 mins drive away. We didn’t have a lot to take, so the move was done very efficiently. Nothing of high value or anything like that, as those were taken by myself in my car. We had to wait for the keys for the new house, and the guys were very accommodating to our schedule, and met us there when we gave the go ahead.
 
Cost: £528
 

"Quicksilver delivered an amazing service. Lewis and Liam were excellent at what they do, and they were lovely lads too. Got the job done quickly, but effectively, and worked around our requirements. The service was excellent too in terms of getting a quote and changing the date via the business support team. I’ll definitely use Quicksilver again if I need to move, and will be recommending the team too."
 
 
Team:
Lewis & Liam
 
 
 

Review 7 Jun 2022
Recommended by customer in NE15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large property to a new build so had a lot of possessions to shift. We had an estimate based on the contents of our property and size. Estimate also given on what boxes we would required packing which can be supplied. Even packed my garden pots and ornaments

"Having not moved house for over 30 years we were looking for a reliable and reputable company who would handle our house move. Quicksilver were recommended to us and we were extremely impressed with the service we received. The team turned up on time and worked their way through our house, nothing deemed to be a problem. Unpacking at the new property was also carried out in an organised manner.
We would highly recommend Quicksilver to anyone looking to move house. A professional team who managed to make the move a lot less stressful than we expected.
Sadly I can't remember all their names, but a great bunch of lads.
I must also mention the team in the office who handle the admin side of things.
Thank you to all"
 
 
 
 

Review 31 May 2022
Recommended by customer in LS6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home relocation, 1-bed apartment
 
Cost: £2000
 

"Quicksilver sales team was fast and helpful by email and on the phone, even when I asked information about different options for collection and delivery.
The service provided was fuss-free, on time, and without any issues. Even the small instruments that I had packed made it safely to my new home. The handling team was careful and helpful on both removal and delivery. Would definitely contact for a quote for my next move."
 
 
 
 

Review 30 May 2022
Recommended by customer in NE15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The whole experience of moving for us was horrendous in a way that we had to move from a very large house into a cottage for 3 months as purchase of a new house fell through.

"The move/s went great. Getting the truck up the drive to packing sorting and getting fixed up in a temporary house was great with them all assisting and helping. lst class The boys were brilliant in getting furniture needed for a short period and rest all packed up to go into storage. They were a great bunch of guys and very professional. When it came to delivering furniture from storage again they were great. They moved things out so other furniture could go in. I have no problem with recommending Quick Silver to anyone. They made the thought of a very stressful move so much nicer, nothing too much bother."
 
 
Team:
The team were all great. Rob and his team
 
 
 

Review 23 May 2022
Recommended by customer in NE20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved our son into his first home.
 
Cost: £240
 

"We were let down by a removal firm, I rang Quicksilver at 10am to see if they had any availability and they sorted it straight away. We had a removal van at our house by 1pm and had moved into our new home but 4pm. Fantastic, professional service and very good value."
 
 
Team:
Susan McAvoy, Tasmin Symonds & 3 guys in the delivery team.
 
 
 

Review 23 May 2022
Recommended by customer in NE51
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very professional excellent job at at reasonable cost delivered on the day. Totally recommended."
 
 
Team:
Geordie was team leader and was excellent all day
 
 
 

Review 19 May 2022
Recommended by customer in NE42
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from our first home, a 3 bed to a 5 bed less than 10 mins away.
 
Cost: £1200
 

"Absolutely brilliant, the team Anton, Rob, Kane, Kev and Dean were just fantastic. They were so fast, so professional and made what can be quite an awkward experience really easy. Rob worked tirelessly to take down our furniture and put it back together at the other end, such a relief it was all straightforward. Only hitch was a sofa that wouldn’t fit back out of the house (we had put a wall up since purchase!) so they guys were great at advising best course of action. Window out, sofa out and window back in and all was fine. Great service, wouldn’t hesitate to recommend."
 
 
Team:
Anton, Rob, Kane, Kev and Dean
 
 
 

Review 9 May 2022
Recommended by customer in NE3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
On time, the removal team were friendly and very efficient . I gave them a key for my new place and when I arrived at property the team had my sofa ,bed , tv stand and dining table all put together and in place. The rest of the boxes where stacked neatly ready for me to unpack. Very happy with quicksilver would definitely recommend them.
 
Cost: £588
 

"When I contacted quicksilver a gentleman came out to assess the amount of furniture etc to be removed. He was very thorough and polite advised of all the necessary insurance etc. An email was sent detailing costs.

The removal team arrived on time were friendly and efficient all my belongs were put together I.e. bed put together , and boxes stacked neatly .

Very please with the service no complaints at all.

Would recommend quick silver to any one."
 
 
Team:
Liam
 
 
 

Review 7 May 2022
Recommended by customer in NE17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The guys turned up before time stated but that was good as they immediately began loading vans I had nothing to do and didn’t feel stressed, on arrival at new place everything was unloaded and placed where I wanted nothing went wrong great job

"Great service from start to finish, all forms were explained to me as easy to follow, the guys all had uniforms so I knew who I was dealing with ,vans were loaded in good time and everything covered that had to be not a thing went wrong ,I would highly recommend Quicksilver to anyone having to move couldn’t fault them . Thank you everyone ( sorry can’t remember guys names )"
 
 
 
 

Review 29 Apr 2022
Recommended by customer in WR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation from Newcastle Upon Tyne to Worcestershire via short term storage.
 
Cost: £4500
 

"All aspects were dealt with in a very positive manner. We had several quotes but went with Quicksilver based on a combination of pricing, ability to manage a move outside the area and the positive attitude of everyone I dealt with.

Not long before the move date some access issues at the new property were bought to our attention by the estate agent. The ability of a very large van to make the tight turn off the main road were raised. The Operations Manager called me and reassured us that no matter what they would get us in. He contacted the vendors removal team and worked out a plan. Nothing was a problem.

On the day access did prove tricky but with the very positive attitude of the team on the day I knew they would not be defeated. They painstakingly manoeuvred the van down the drive inch by inch.

I could not rate the whole team more highly, we made the right choice!
"
 
 
Team:
I can’t remember their names now but they were great.
 
 
 

Review 25 Apr 2022
Recommended by customer in NE7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Quicksilver 27962/70863 House move - from initial enquiry to final day. Quicksilver service was professional, friendly and efficient. Very impressed with care and consideration to my husband and myself as we are both in the older age bracket. 5 star rating
 
Cost: £588
 

"Big thank you to all staff involved with our house move on April 12th .
From Office staff who were professional and prompt when handling my initial enquiry right through to the moving date.
Tony from viewing property back in November and overseeing move
Tom, Trainee Michael & Team who were amazing loading and emptying van on move date,
Efficient, friendly and mindful of all our concerns providing extra support when required with our packing.
We highly recommend Quicksilver for the high level of professional service they provide and efficiency throughout the whole process."
 
 
Team:
Thank you to office staff Julie, Susan & Tony from viewing property back in November and overseeing move Tom, Trainee Michael & Team who were amazing loading and emptying van on move date,
 
 
 

Review 12 Apr 2022
Recommended by customer in NE49
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move
 
Cost: £588
 

"Really great service, prompt and efficient quote, helpful advice"
 
 
Team:
Anton & Thomas
 
 
 

Review 21 Feb 2022
Recommended by customer in NE5Z
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House to storage and then on to new home

"Excellent service from collection of house contents,to storage and now to new home.Two of the nicest removal men.

Thanks to Richard and the team for storing my house content also.
"
 
 
Team:
Mercer 8
 
 
 

Review 14 Feb 2022
Recommended by customer in NG8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to different city within the UK.
 
Cost: £1000
 

"Excellent service. All items arrived intact (no broken glassware)."
 
 
 
 

Review 7 Feb 2022
Recommended by customer in NE43
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move our of a flat with a tricky doorways.
 
Cost: £650
 

"I am so pleased I chose Quicksilver for my house move. The guys on the day were incredible. Went out of their way to be helpful and were great company on what is always a very busy day. Wouldn't hesitate to recommend them or use them again in a move."
 
 
Team:
Steve and Graham
 
 
 
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