Jarretts Removals

115 Waterworks Road
Norwich
Norfolk
NR2 4DE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Jarretts Removals 9.5/100
474 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 474 reviews since 2010
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fantastic service. Professional, efficient and value for money."   more
 
" Helpful, courteous and friendly. Everything done carefully and quickly couldn't have been happier. Used before, would use again and certainly recommend. "   more
 
" Andy and Matty were efficient, polite, cheerful and careful with our belongings. We've used this firm before (for business move as well as domestic ) and will use them again - highly recommended."   more
 
" Everyone that I interacted with at Jarretts was professional, friendly and took care with our belongings. It rained on day 1 of the 2day move and they were quick about keeping our belongings dry. we ...."   more
 
 
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Customer Reviews
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Review 5 Aug 2020
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A standard move from our previous house.
 
Cost: £600

"Fantastic service.

Professional, efficient and value for money."
 
 
 
 
Team:
Matt Aron
 
 
 


Review 24 Apr 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a large house to a smaller one-including many books, antiques, and large plants.
 
Cost: £750

"Helpful, courteous and friendly. Everything done carefully and quickly couldn't have been happier. Used before, would use again and certainly recommend. "
 
 
 
 
Team:
Jimmy Paul H
 
 
 


Review 23 Mar 2020
Recommended by customer in NP7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Partial house contents from suffolk to wales. Load included a bed, dinning furniture, bookcases, many many books and crockery. Delivered up a narrow lane on an exceptionally windy afternoon.
 
Cost: £1660

"Andy and Matty were efficient, polite, cheerful and careful with our belongings. We've used this firm before (for business move as well as domestic ) and will use them again - highly recommended."
 
 
 
 
Team:
Andy Matty
 
 
 


Review 9 Mar 2020
Recommended by customer in BS36
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The director was able to come to our house 1 hour after I called for a quote, the quote was then emailed within 2 hours and we accepted that day (6 days before the move). The invoice was sent and balance paid 1 day prior.
 
Cost: £1780

"Everyone that I interacted with at Jarretts was professional, friendly and took care with our belongings.
It rained on day 1 of the 2day move and they were quick about keeping our belongings dry. we had one other quote from pick fords fro the same service and they wanted an extra 1,000"
 
 
 
 
Team:
Jimmy Sam
 
 
 


Review 4 Mar 2020
Recommended by customer in NR5
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bed detached chalet bungalow - to a 4 bed semi bungalow 1 mile apart.
 
Cost: £600

"The two "young" men who done the move for us were very helpful cheerful and made for a very good day.

Maybe not so young?"
 
 
 
 
Team:
Andy Glen
 
 
 


Review 3 Mar 2020
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bedroom semi detached (no garage) to 4 bedroom standard property with garage.
 
Cost: £601

"An excellent team, very fast and efficient, we have used Jarretts before (2011) and woudl certainly use again. Both Paul and Danny were great ambassadors for the removals trade."
 
 
 
 
Team:
Paul Dann
 
 
 


Review 20 Feb 2020
Recommended by customer in NR34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrival 8:05am, polite, courteous, friendly attitude of nothing is too much trouble. Very helpful, efficient throughout.
Thank you!
 
Cost: £860

"Move from Norwich to Beccles from 3 bed terraced house to 4 bed and semi-detached rental property challenge of parking on public car park outside first house. Happily moved vehicle for neighbours, knocked on neighbours at new house to secure lorry parking."
 
 
 
 
Team:
Matt Sam Matt
 
 
 


Review 19 Feb 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 5 bed house to 3 bed bungalow
 
Cost: £1260

"From first phone call to final box delivered this company was a pleasure to deal with.
Prompt, curious and efficient; would recommend them to anybody."
 
 
 
 
Team:
Paul Glen Danny Haydon
 
 
 


Review 22 Jan 2020
Recommended by customer in NR3
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £840
 
 
 
 


Review 9 Jan 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 2 bed bungalow in Norwich to a storage unit in Wokingham.
 

"Andy and Brad very professional and friendly. Would highly recommend."
 
 
 
 
Team:
Andy Brad
 
 
 


Review 5 Jan 2020
Recommended by customer in TN25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1560
 
 
Team:
Anny Glen
 
 
 


Review 19 Dec 2019
Recommended by customer in NR7
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good service, would highly recommend. Some difficult oak furniture was removed without any damage at all.
 
 
 
Team:
Anny Bradley
 
 
 


Review 16 Dec 2019
Recommended by customer in NR7
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 2 properties into 1.
 
Cost: £1200

"Our move went smoothly and was carried out quickly
and efficiently when it came to offloading,The office arranged for 2 extra men to help.
All 6 of the crew worked well together as a team-Thank you."
 
 
 
 
Team:
Sam Jimmy
 
 
 


Review 21 Nov 2019
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move
 
Cost: £624

"Prompt and efficient service no breakages."
 
 
 
 
Team:
Matt Hayden Glen
 
 
 


Review 18 Nov 2019
Recommended by customer in NR22
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From bungalow to barn
 
Cost: £960

"Matt, Jimmy and Paul were polite, hardworking and helpful. All went smoothly and promptly. "
 
 
 
 
Team:
Matt Jimmy Paul
 
 
 


Review 13 Nov 2019
Recommended by customer in NR18
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple house to house move with no major challenges.
 
Cost: £600

"We were extremely impressed with Matt and Sam, and Josh who stepped in last minute to help out because they were a man down.
They arrived early to get started were very efficient with their work, and worked hard all day. Very friendly guys and would highly recommend them to anyone. "
 
 
 
 
Team:
Matt Sam Josh
 
 
 


Review 13 Nov 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from old property 7yrs corners and small start gateway - narrow.
To - New build bungalow.
 
Cost: £1020

"Care was taken at all times.
The removal men were friendly, respected my property and belongings and me!"
 
 
 
 
Team:
Jimmy Paul Sam Matt
 
 
 


Review 12 Nov 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From house to store.
 
Cost: £630

"Friendly, polite and careful good to have on a stressful day. "
 
 
 
 
Team:
Andy Glen John
 
 
 


Review 7 Nov 2019
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Matt and Paul were very efficient, friendly and helpful.
 
Cost: £624
 
 
Team:
Matt Hayo
 
 
 


Review 4 Nov 2019
Recommended by customer in IP22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Substantial move of house contents from Norwich to Glenrothes Scotland
 

"The whole move was handled very well by Jarretts. Jimmy and Sam were efficient, friendly and careful. We were very pleased and would definitely use Jarretts again. "
 
 
 
 
Team:
Jimmy Sam
 
 
 

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