Jarretts Removals

115 Waterworks Road
Norwich
Norfolk
NR2 4DE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Jarretts Removals 9.5/100
482 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 482 reviews since 2010
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Team behaved responsibly during this pandemic."   more
 
" Excellent team - friendly polite and careful as always whole process. Not stressful despite date changes. First class and would highly recommended."   more
 
" 3 men on 2 days 1.packing 2.putting into lorries and unloading worked very hard, through out the days."   more
 
" Brilliant team couldn't fault them"   more
 
 
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Customer Reviews
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Review 2 Nov 2020
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Awkward narrow lane.
 
Cost: £840

"Team behaved responsibly during this pandemic."
 
 
 
 
Team:
Paul Sam Danny
 
 
 


Review 2 Nov 2020
Recommended by customer in NR12
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Norwich to Stalham
No real challenges.
 
Cost: £915

"Excellent team - friendly polite and careful as always whole process. Not stressful despite date changes.

First class and would highly recommended."
 
 
 
 
Team:
Jimmy Sam Allon
 
 
 


Review 23 Oct 2020
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a lot of belongings from a big house to slightly smaller.
 
Cost: £1339

"3 men on 2 days

1.packing

2.putting into lorries and unloading worked very hard, through out the days."
 
 
 
 
 
 


Review 15 Oct 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £660

"Brilliant team couldn't fault them"
 
 
 
 
 
 


Review 15 Sep 2020
Recommended by customer in YO25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a 2 day longish distance move. We had an interesting collection of garden ornaments and plants and thing that must look like rubbish. They never batted an eyelid.
 

"Jimmy and Sam were absolutely brilliant.

We were impressed by the whole experience from Chris with his estimate and Gary with his helpfulness what a super team effort. Over the 2 days we saw was hard.

Jimmy and Sam worked efficient, polite and so helpful. You should be proud of them."
 
 
 
 
Team:
Jimmy Sam
 
 
 


Review 1 Sep 2020
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The lads were brilliant - amazing and they work so hard.

The most stressful day of my life - helped by the men.

Your website was also good.
 
Cost: £1016

"To be honest you were only $18.00 more than the quote from cookes so it was not down to money why we decided to go with you.

The gentleman who came round was the only person to explain about late keys. He explained that the men have to be paid overtime and if this happens we should give the invoice to our solidtors to give to the sellers.

Cook wanted $48 and then they would not change us if we were late. Another company in Deveham said $100 an hour - if we were late.

So Jarretts is not a money making Grasorany company."
 
 
 
 
Team:
Matt Sam Aron Jon
 
 
 


Review 18 Aug 2020
Recommended by customer in BH13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 floor house to flat. 250 mile distance.

Flat on first floor requiring delivery of property upstairs.
 
Cost: £2100

"Excellent, professional service. Thanks!"
 
 
 
 
Team:
Andy Aron
 
 
 


Review 11 Aug 2020
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 3 bed house to 4 bed. 5 miles distance, no challenges encountered.
 
Cost: £1320

"Pre-move communication could have been better. Had to chose for invoice and quote. Confirmation was emailed 2 days before move.

Packing day 1 move day could not fault. 5 * service van arrived on time, staff were friendly and polite. Got to work straight away. Everything packed well and labelled correctly.

Made all our furniture so we had beds to sleep in.

Would highly recommend Jarretts - great job, great price."
 
 
 
 
Team:
Matt Sam Jon Jimmy
 
 
 


Review 5 Aug 2020
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A standard move from our previous house.
 
Cost: £600

"Fantastic service.

Professional, efficient and value for money."
 
 
 
 
Team:
Matt Aron
 
 
 


Review 24 Apr 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a large house to a smaller one-including many books, antiques, and large plants.
 
Cost: £750

"Helpful, courteous and friendly. Everything done carefully and quickly couldn't have been happier. Used before, would use again and certainly recommend. "
 
 
 
 
Team:
Jimmy Paul H
 
 
 


Review 23 Mar 2020
Recommended by customer in NP7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Partial house contents from suffolk to wales. Load included a bed, dinning furniture, bookcases, many many books and crockery. Delivered up a narrow lane on an exceptionally windy afternoon.
 
Cost: £1660

"Andy and Matty were efficient, polite, cheerful and careful with our belongings. We've used this firm before (for business move as well as domestic ) and will use them again - highly recommended."
 
 
 
 
Team:
Andy Matty
 
 
 


Review 9 Mar 2020
Recommended by customer in BS36
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The director was able to come to our house 1 hour after I called for a quote, the quote was then emailed within 2 hours and we accepted that day (6 days before the move). The invoice was sent and balance paid 1 day prior.
 
Cost: £1780

"Everyone that I interacted with at Jarretts was professional, friendly and took care with our belongings.
It rained on day 1 of the 2day move and they were quick about keeping our belongings dry. we had one other quote from pick fords fro the same service and they wanted an extra 1,000"
 
 
 
 
Team:
Jimmy Sam
 
 
 


Review 4 Mar 2020
Recommended by customer in NR5
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bed detached chalet bungalow - to a 4 bed semi bungalow 1 mile apart.
 
Cost: £600

"The two "young" men who done the move for us were very helpful cheerful and made for a very good day.

Maybe not so young?"
 
 
 
 
Team:
Andy Glen
 
 
 


Review 3 Mar 2020
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bedroom semi detached (no garage) to 4 bedroom standard property with garage.
 
Cost: £601

"An excellent team, very fast and efficient, we have used Jarretts before (2011) and woudl certainly use again. Both Paul and Danny were great ambassadors for the removals trade."
 
 
 
 
Team:
Paul Dann
 
 
 


Review 20 Feb 2020
Recommended by customer in NR34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrival 8:05am, polite, courteous, friendly attitude of nothing is too much trouble. Very helpful, efficient throughout.
Thank you!
 
Cost: £860

"Move from Norwich to Beccles from 3 bed terraced house to 4 bed and semi-detached rental property challenge of parking on public car park outside first house. Happily moved vehicle for neighbours, knocked on neighbours at new house to secure lorry parking."
 
 
 
 
Team:
Matt Sam Matt
 
 
 


Review 19 Feb 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 5 bed house to 3 bed bungalow
 
Cost: £1260

"From first phone call to final box delivered this company was a pleasure to deal with.
Prompt, curious and efficient; would recommend them to anybody."
 
 
 
 
Team:
Paul Glen Danny Haydon
 
 
 


Review 22 Jan 2020
Recommended by customer in NR3
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £840
 
 
 
 


Review 9 Jan 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 2 bed bungalow in Norwich to a storage unit in Wokingham.
 

"Andy and Brad very professional and friendly. Would highly recommend."
 
 
 
 
Team:
Andy Brad
 
 
 


Review 5 Jan 2020
Recommended by customer in TN25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1560
 
 
Team:
Anny Glen
 
 
 


Review 19 Dec 2019
Recommended by customer in NR7
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good service, would highly recommend. Some difficult oak furniture was removed without any damage at all.
 
 
 
Team:
Anny Bradley
 
 
 

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