Andrews of Kent Ltd

Where reputations count.

Unit 1, Block 1, Whitehall Ind,Estate, Whitehall Road
Ramsgate
Kent
CT12 6BU

Removers - Removals Companies

www.andrewsofkent.co.uk

Email This Business

Tel 01843 299 500

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1702 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1702 reviews since 2007

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Professional friendly and helpful" more

" Very helpful during our move, nothing was too much trouble for them at all. Appreciated their patience and professionalism over the three day move. Thank you very much for your hard work" more

" From initial visit of Andy to dealing with the ladies in the Ramsgate office and finally Frank and Karl our removal team the whole experience was dealt with utter professionalism. Everyone involved ma...." more

" Karl Ben and Paul were fantastic. Nothing was too much trouble. They worked so hard all day in pouring rain. No breakages!" more

About Us
Information provided by the business
Legal Name: Andrews of Kent Ltd.

Andrews of Kent Removals & Storage Ltd are a professional family run business with over 45 years experience in the removals and storage industry. They offer domestic & commercial moves locally, nationally and overseas with packaging and storage facilities that leave nothing to chance, plus friendly staff that have been professionally trained to make moving home as stress free and straight forward as possible. Finalists in 2009, 2010 and a merit received in this years BAR - Domestic Mover of The Year competitions.

Review 23 Nov 2025 Recommended by customer in CT19 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move property to house near Dover and put some items into storage

"Professional friendly and helpful"

Team:
Tommy Frank Glyn Charlie

REPORT THIS REVIEW

Review 20 Nov 2025 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A move within local area downsizing from a five bed including annex to a three bed house move also included items from double garage

"Very helpful during our move, nothing was too much trouble for them at all. Appreciated their patience and professionalism over the three day move. Thank you very much for your hard work"

Team:
Tommy Frank Charlie

REPORT THIS REVIEW

Review 20 Nov 2025 Recommended by customer in LN12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

For us it was the distance of the move from Whitstable plus including a 600CC motorbike in the move. Due to the distance move was done over three days. As always M25 is a challenge

"From initial visit of Andy to dealing with the ladies in the Ramsgate office and finally Frank and Karl our removal team the whole experience was dealt with utter professionalism. Everyone involved made a stressful time run smoothly. Frank and Karl were superb and nothing was too much trouble. Thank you"

Team:
Karl Frank

REPORT THIS REVIEW

Review 20 Nov 2025 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It rained all day - very challenging for Karl, Ben and Paul. Amazingly they remained cheerful all day. We moved from Preston in Kent to Lansgate

"Karl Ben and Paul were fantastic. Nothing was too much trouble. They worked so hard all day in pouring rain. No breakages!"

Team:
Karl Ben Paul

REPORT THIS REVIEW

Review 15 Oct 2025 Recommended by customer business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"The whole team worked extremely hard and went out of their way to accommodate every request. Very competent and experienced staff made the move run very smoothly with only one very minor item damaged. I would recommend Andrews to anyone looking to move house thank you very much"

Team:
Tommy Frank Karl Ben

REPORT THIS REVIEW

Review 10 Oct 2025 Recommended by customer in CT7 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Birchingham to Minnis Bay 5 minutes down the road. Karl and Ben were fantastic. Took it all in their stride, emptied my bungalow, then had to hump it all up four storeys. Didn't complain once.

"Fantastic experience. The firm took all the stress off of me and carried out their work conscientiously and very good time. They made sure my chairs bed TV were all wrapped to keep clean and protect. I was recommended Andrews and now would always recommend them "

Team:
Karl Ben

REPORT THIS REVIEW

Review 10 Oct 2025 Recommended by customer in CT15 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very professional, rapid and everything I needed on the day "

Team:
Karl Frank Ben

REPORT THIS REVIEW

Review 10 Oct 2025 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Westwood to St Nicholas at Wade

"Tommy and Paul were very friendly and worked very hard. Packed in lorry. We would highly recommend them. No breakages as well. Highly recommend "

Team:
Tommy Paul

REPORT THIS REVIEW

Review 30 Sep 2025 Recommended by customer in CT11 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 3 bed bungalow to 2 bed flat in the same town. Packing was included in the price.

"Very efficient and move carried with care and speed. "

Team:
Karl Frank Pa

REPORT THIS REVIEW

Review 29 Sep 2025 Recommended by customer in CT12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from a house to storage and house to bungalow.

"The whole procedure from booking to completion was smooth and the team were considerate. "

Team:
Frank Karl Tommy Ben

REPORT THIS REVIEW

Review 22 Sep 2025 Recommended by customer in YO21 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Single lane at old house so required. 2 luton vans to load to yard Monday and Transship to lorry for travel Tues and RTN Weds. Moving ramsgate to Whitby.

"The 3 guys on Monday Tommy Ben and Charlie were hugery efficient and very pleasant. Tommy was the driver on Tues and Weds and assisted by Frank. "

Team:
Frank Tommy Ben Charlie

REPORT THIS REVIEW

Review 22 Sep 2025 Recommended by customer in SE26 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"On time, efficient and friendly. "

Team:
Tommy Frank

REPORT THIS REVIEW

Review 19 Sep 2025 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving house.

"They were all polite efficient. Very patient explained everything could not have done a better job.
Very professional. "

Team:
Karl Glynn Ben

REPORT THIS REVIEW

Review 16 Sep 2025 Recommended by customer in CT10 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The removal guys were very polite and extremely hard working. They finished packing my house up in time for completion to have taken place. Very efficient but approachable and sensitive to my needs. "

Team:
Karl Ben

REPORT THIS REVIEW

Review 16 Sep 2025 Recommended by customer in CT9 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My belongings were noted from a first floor flat with narrow staircase into storage.
Then from storage into my new flat.

"The movers were incredibly helpful and professional.
They made it took easy-which it really wasn't. My belongings were returned after 8 months in storage in perfect condition - nothing missing/damaged. "

Team:
Ben Stev

REPORT THIS REVIEW

Review 11 Sep 2025 Recommended by customer in EC1Y business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Remove belongings and store at Andrew�s warehouse until new house goes through.

"The guys arrived on time, professional and polite.
In a stress environment, the guys remained calm and
put my mind at rest. They took control and organised the boxes very quickly.
Very happy with service. This also extends to the office staff that I spoke with."

Team:
Paul Glynn

REPORT THIS REVIEW

Review 11 Sep 2025 Recommended by customer in NE65 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our house contents went into storage � so far as
we have unpacked all looks good, moving in was
smooth, all furniture handled carefully.

"Andrews removal team � pleasant, kind and helpful. Nothing was too much trouble, very pleased with the experience."

Team:
Tommy Ben

REPORT THIS REVIEW

Review 8 Sep 2025 Recommended by customer in CT12 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	3/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	5/10
The firm took care in packing and handling our property

Collection & delivery	5/10
Our property was collected and delivered as agreed

Service	7/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a bungalow to house.

"Move went well, no dramas. Nothing broken or damaged did find it bit of a rush for our ages, overall pleased with the experience.
Thank you."

Team:
Tommy Ben Aaron

Business Reply:

We contacted this customer about the unusually low ratings given about their move. However, they were very pleased with the service given which reflects in the narrative on their review. We hope they will be very happy in their new home. Thank you.

REPORT THIS REVIEW

Review 5 Sep 2025 Recommended by customer in CT13 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a partial move of furniture plus a double garage full of bicylces and bicycle gear. Also a very heavy mangle and a teasured grandfather clock.

"Our team - Karl/Ben/Gylnn went above and beyond. They were cheerful and helpful in the extreme. Nothing was too much trouble. We hope to not move again, but if we have to, then we know where to come!"

Team:
Karl Ben

REPORT THIS REVIEW

Review 30 Aug 2025 Recommended by customer in RG40 business Andrews of Kent Ltd https://www.referenceline.com/removers_removals_companies-in-ramsgate-andrewsofkentltd-14242

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from Kend to Berkshire.
Many boxes of books, well over 100

"Absolutely amazing. The crew listed overleaf plus Glyn and Steve who were with us on Day one were exemplary. I cannot think of any fault or concerns I had. All was thoroughly explained and the move completed with care, concern and humour. "

Team:
Charlie Tommy Fran

REPORT THIS REVIEW

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