Wilkins of Henley-on-Thames

100 Cardiff Road
Reading
Berkshire
RG1 8HW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.7/10
55 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 55 reviews since 2016
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great experience of moving with Wilkins, from the original quotation, to the staff in the office who answered our many random move related questions, to the movers who packed & moved all our items. Th...."   more
 
" I cannot recommend Wilkins of Henley highly enough. They were pleasure to deal with from start to finish. Their packing is fantastic. The staff carrying out the work and the deliveries are excellent....."   more
 
" Everything happened as planned, the crew were friendly and helpful as well as extremely experienced. Everything was well packed and no damage was sustained, either to the possessions that were moved ...."   more
 
" All staff were very helpful, both actual packing and transport team and office staff. One item for shipment to Canada was overlooked by both company and myself for several months but was finally succe...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 88%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 3
actual 3
arrived 4
belongings 3
boxes 7
brilliant 4
calm 3
Careful 4
cheerful 3
delivered 4
delivery 7
easy 4
efficient 12
excellent 19
experience 6
extremely 6
finish 5
friendly 11
furniture 6
good 9
goods 4
Great 8
guys 8
helpful 17
Henley 4
highly 11
Mike 4
packed 7
packing 16
people 4
pleased 4
Polite 13
possible 4
professional 12
prompt 4
quote 6
Really 6
received 4
recommend 13
removal 5
service 22
smoothly 4
stressful 4
team 17
Thank 4
thanks 6
trouble 4
visit 4
Wilkins 23
worth 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Jun 2019
Recommended by customer in IP4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing service, plus removals, over 3 days

"Great experience of moving with Wilkins, from the original quotation, to the staff in the office who answered our many random move related questions, to the movers who packed & moved all our items. The 3 guys we had to pack & do the move were great, & put us completely at ease.
Cannot recommend Wilkins enough, the packing service was worth every penny, and they completely took the stress out of the moving day. Thank you."
 
 
Team:
Tony, Mike, can't remember the other name (sorry)
 
 
 


Review 18 May 2019
Recommended by customer in RG89
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved in 2 stages from a 5 bedroom house where we had loved for 26 years. Firstly to my Mother in Law''s house near Oxford and then later to our new house near Goring. So some belongings had to come to the Oxford house and the balance had to go into storage. Then the move from Oxford to Goring with various stored containers being delivered at later dates. A complicated move!

"I cannot recommend Wilkins of Henley highly enough. They were pleasure to deal with from start to finish. Their packing is fantastic. The staff carrying out the work and the deliveries are excellent. Customer service is second to none. We will use them again for sure when the time comes for our next move."
 
 
Team:
Too meny to recall
 
 
 


Review 14 May 2019
Recommended by customer in W4 4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A thirty mile move from a large family house to a slightly smaller house, both on three floors with many stairs to climb up and down. Even my incompetence in leaving some keys that were packed was overcome by the Wilkins team unpacking one removal van at their premises and searching for, and finding, the keys.
 
Cost: £5500
 

"Everything happened as planned, the crew were friendly and helpful as well as extremely experienced. Everything was well packed and no damage was sustained, either to the possessions that were moved or to the houses that we were moving from and to. There were no surprises and the move was finished on time, although the crew were tired from many hours of walking up and down stairs."
 
 
 
 


Review 8 May 2019
Recommended by customer in RG14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from one house to two apartments with storage required for six months.

"All staff were very helpful, both actual packing and transport team and office staff. One item for shipment to Canada was overlooked by both company and myself for several months but was finally successfully shipped.
The price was higher than competition but on balance was justified by the good service.
I had no complaints."
 
 
Team:
Andrea ++
 
 
 


Review 2 May 2019
Recommended by customer in RG4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was done by three great chaps and we were very pleased with the way it all worked out. Nothing was too much trouble for them and they were very considerate and proffessional. We were impressed by the quality of their packing and they noted the contents on each box plus the room they came from The move took 2 days with about 3 trips each dayand they made sure that we had the comforts we needed antil all was done

"The whole experience was good from the initial phonecalls, the visit of the assessor, delivery of boxes paper etc. The girls in the office were very helpful
Altogether the Wilkins team ensured that everything went as smoothly as possible. We don't intend to move again (we are both in our mid seventies) but if we did we would definitely ask Wilkins to move us

."
 
 
Team:
Paul Dean and I think the 3rd man was Alan
 
 
 


Review 2 Apr 2019
Recommended by customer in RG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relatively short distance - 7 miles.
 
Cost: £2500
 

"Very good experience start to finish, really helped to take stress out of the whole move"
 
 
Team:
Really wish I could remember their names (I can tell you what drinks they had with what milk & sugar!). All 6 over the 2 days were a credit to the company
 
 
 


Review 1 Apr 2019
Recommended by customer in RG5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed flat to 3 bed house move.

"From the outset Wilkins were extremely professional and clear of the services and options being offered. Mike who visited to complete the quote was professional, approachable and friendly, tailoring the service accordingly to our needs. The office staff who dealt with payment and reservation were equally pleasant and managed expectation with regards to availability. On the day Mike and Dean were prompt, professional and worked tirelessly with the occasional acceptance of an offer of tea and a biscuit. We could not recommend this firm highly enough to others, as novices to a professional moving services, the team made a stressful time as stress free as was possible."
 
 
Team:
Mike and Dean
 
 
 


Review 11 Mar 2019
Recommended by customer in Rg8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to rental, half unpacked and six months later repackaged and on to our new house

"The team was outstanding, as were the management team."
 
 
Team:
P
 
 
 


Review 11 Mar 2019
Recommended by customer in HP14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving locally but it was a difficult move as we were living in a 3 storey town house with lots of stairs. There were even steep steps up to the property which made the job a lot more tricky.
 
Cost: £816
 

"The first visit from Mike was very professional and definitely a step up above the other companies I received quotes / home visits from. That and then the competitive price was the reason why I chose Wilkins. The quotation was realistic and covered all the important things including removing of assembled furniture abd packing of all our fragiles which was probably the hardest part of a move. The fact that they supply their own boxes and paper meant we also didnít need to worry about that.
The only confusing part was that I was told all furniture would be taken apart but then we were asked to take our bed down ourselves but in the grand scheme of things isnít too difficult, it just wasnít made clear to me in the quote.
On the day the men were absolutely faultless and definitely went above and beyond to ensure they completed an excellent job. They were all lovely guys who you actually enjoyed having there and they seemed to all get along and made the day really easy. Nothing was too much or too difficult and even with the stressful early completion they still remained calm and didnít compromise the job.

Excellent and would highly recommend to anyone wanting a professiona/ enjoyable/ easy removal. Thanks."
 
 
 
 


Review 11 Feb 2019
Recommended by customer in OX10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were doing a house swap with another family. The two houses were a few miles apart amd it started snowing the day we moved in
 
Cost: £6000
 

"They were calm , effecient, respectful and good to have around at a stressful time. Would highly recommend them."
 
 
Team:
Whole team
 
 
 


Review 4 Feb 2019
Recommended by customer in RG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
This was the third time I have used Wilkins to move me. It was a short distance, only 10 minutes away but entailed a large number of packed boxes as well as some large potted plants and heavy items.
 
Cost: £1000
 

"Every person employed by Wilkins with whom I had contact was efficient, polite and friendly. During the move they did everything expected of them. They also promptly provided extra boxes on request and made 2 visits to collect the used boxes after the move."
 
 
 
 


Review 30 Jan 2019
Recommended by customer in Cumb
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Henley area to Yorkshire Dales with limited access due to narrow bridges.
 
Cost: £4612
 

"Excellent, stressless move which was down to the professionalism to the team that packed our goods and then Steven and Lee who delivered them.
The guys were highly organised and knew exactly what they were doing and all we had to do is feed them with tea/coffee and biscuits. The move
was not simple as it required a large truck and a small van to enable delivery via a small bridge. The large truck had to park 2 miles away from our property and the goods were decanted into the small van for delivery.
I would highly recommend this company."
 
 
Team:
Steven, Lee and Mike
 
 
 


Review 2 Dec 2018
Recommended by customer in OX11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wilkins moved me from a large house where my family and I had been for the past 15 years into a small bungalow; it was a significant downsize for which I was not as prepared as I might have been!
 
Cost: £3000
 

"This was the second time I had used Wilkins and they were brilliant from start to finish. At each point everyone seemed to know what was going on whether it was talking to the very helpful office staff, the estimator who gave me loads of packing advice, to the four fantastic men who moved me across the three days. Nothing was too much trouble. I had some things going into their store and which items should go was decided in a calm and careful way as we packed up. At the new house the arranging of furniture was done exactly according to my wishes and the excess stuff was arranged carefully within the garage to allow me to access things as I need to despite the fact that it is packed to the ceiling. All the staff at Wilkins ensured that the whole process was as stress-free as possible and I can highly recommend them."
 
 
Team:
Trevor and team
 
 
 


Review 16 Nov 2018
Recommended by customer in RG9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two day pack and move. The guys worked very hard and were pleasant and friendly

"The office staff were really helpful with a pre visit to estimate costings and booking our removal. The packers worked very hard on both days and returned quickly to collect emptied boxes and packing paper. We would certainly use Wilkins in any future move but hopefully not for a while!"
 
 
Team:
All of them
 
 
 


Review 5 Oct 2018
Recommended by customer in RG9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small business of around 14 staff, moved to a new office 0.5 miles down the road.
 
Cost: £6000
 

"We were really pleased with the service from Wilkins. They were helpful from the start in discussing our preferred timings, what needed to be moved or left, and responding very promptly to all the questions we had. They delivered packing and labelling materials in advance and provided more when requested.
On the day, the team arrived promptly with 3 vans and Mike organised them very effectively so that all our items were removed in the right order and were arranged according to our requirements in the new office. The time estimates were very accurate and we were impressed with their efficiency.
A very friendly and professional service throughout."
 
 
Team:
Mike Selwood, Andrea Bowerman, Oliver Miles, and the rest of the removal team!
 
 
 


Review 14 Sep 2018
Recommended by customer in RG10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were downsizing from a large 4-bedroom house to a 3 bedroom bungalow

"It was a very friendly and professional service from the whole team at Wilkins."
 
 
 
 


Review 7 Sep 2018
Recommended by customer in TQ13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Oxfordshire to Devon with 3 months storage of possessions in between
 
Cost: £2650
 

"Excellent service from Wilkins. Very friendly, efficient and flexible wherever possible. Top quality removers, and the most competitive on price too (contrary to popular belief locally!) Weíve used Wilkins twice in the last 5 years, for both of our house moves, including the packing service, removals, storage and delivery and would highly recommend all aspects. Great family run company."
 
 
Team:
Oliver, Andrea, Fiona, Mike, Den
 
 
 


Review 20 Aug 2018
Recommended by customer in OX11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We only moved about 20 miles, but from one big house to another with a large quantity of possessions, not least a piano.
 
Cost: £3600
 

"From the first enquiry we were confident that we would be dealing with a well organised firm. Responses to enquiries were prompt and helpful.
The programme for packing, loading and delivery was good. The help we received in packing and loading was excellent, and really helped when we were worried we might not cope. The unloading was done efficiently and speedily even though it was probably the hottest day of the year. All the staff we dealt with were good - friendly and efficient.
We were willing to pay the price needed to get good service - and it was worth every penny."
 
 
 
 


Review 5 Jul 2018
Recommended by customer in RG9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a four bedroomed house that we had lived in for 38years, during this time we had of course acquired a lot of belongings. We moved into rented accommodation of a similar size, while we look for a house to buy. The boxes were all labelled, some to be stored and others for our immediate use.

"The service I received prior to the move was excellent. Everything was explained and any questions answered simply and straight away.
The day prior to the move four men and a large lorry arrived at the allotted time and spent the day packing and loading the lorry. They were quick and efficient, friendly and helpful.
The following day three of them came back, loaded the rest of my belongings and we were on our way by 10.00 am.
On arrival at my new accommodation everything was unloaded and put where I wanted things to be.
The beds were put up and the piano moved a few times until I found a suitable place. The men were very patient.
Before they left they asked me if everything was where I wanted it.
I had help unpacking and we were all impressed by how well everything had been packed.



"
 
 
Team:
Steve, Paul, Lee, Ryan
 
 
 


Review 16 Jun 2018
Recommended by customer in LA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Wokingham to Kendal - including nearly six months goods in storage.
 
Cost: £4000
 

"Excellent experience - dealings mainly by email with a couple of phone calls - all time commitments were met and all packaging and delivery was excellent.
Went on the recommendation of my Wokingham estate agent and thought the price for both moving and storage reasonable.
Delivery of the goods to my new address was on time and the guys delivering were both professional and friendly.
My main contact was with Fiona Scott who was professional and friendly and excellent at responding to any queries that I had."
 
 
Team:
Fiona and two delivery guys whose names I don't recall
 
 
 

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