Rumsey and Son

Market House, Market Road
Richmond Upon Thames
Surrey
TW9 4LZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
147 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 147 reviews since 2016
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Rumsey and son were a very professional outfit to work with, and their customer service is fantastic. The sales team are very polite and made sure I knew exactly what would happen during the packing a...."   more
 
" They were brilliant!"   more
 
" Very professional and quotation very clear . All staff polite and dealt with queries ahead of the move promptly. More expensive than others but worth the extra cost. The four men packing our bel...."   more
 
" A very efficiently, friendly and hard working team, who did all they could to help us with a smooth move."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 86%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 76%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 75%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 22
belongings 8
boxes 16
brilliant 6
broken 8
care 8
careful 12
cheerful 9
contact 6
courteous 13
crew 9
delighted 6
delivery 6
easy 6
efficient 28
efficiently 13
exactly 7
Excellent 30
experience 20
extremely 13
finish 12
friendly 29
furniture 18
good 33
Great 12
guys 13
happy 12
hard 11
helpful 38
highly 17
initial 15
packed 15
packing 19
polite 29
process 14
professional 37
property 11
quickly 13
quote 12
really 11
recommend 38
recommended 10
removal 26
Rumsey 34
Rumseys 15
service 42
stress 9
stressful 19
team 44
thank 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Sep 2019
Recommended by customer in SW15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and removals of whole contents of two bedroom flat to three bedroom flat.
 
Cost: £2179
 

"Rumsey and son were a very professional outfit to work with, and their customer service is fantastic. The sales team are very polite and made sure I knew exactly what would happen during the packing and moving of my property. Dave and his team were absolutely brilliant and professional throughout, giving me a huge amount of confidence during a time which is usually a pretty stressful experience. They took all of my requests on board and worked swiftly to make sure that I could get my boxes unpacked as soon as possible in my new home."
 
 
Team:
Alan, Dave, Paul
 
 
 

Review 23 Aug 2019
Recommended by customer in TW10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mount Ararat Road Richmond

"They were brilliant!"
 
 
 
 

Review 19 Aug 2019
Recommended by customer in FK14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of most of our furniture and effects in to store at Rumsey &Son in Richmond. We had been in the same house for 45 years. We have many pictures and artefacts of great value to us if not particularly valuable on the open market. All packed with great care . One medium van over 3days.

"Very professional and quotation very clear . All staff polite and dealt with queries ahead of the move promptly. More expensive than others but worth the extra cost.

The four men packing our belongings were cheerful and encouraging as well being so professional. The job always seemed under control.
Fox
You get what you pay for. We would recommend Rumsey & Son to anyone who wants the stress and worry taken out of the move of ones precious belongings.

We are pleased that we decided to use Rumsey & Son."
 
 
Team:
Foxy and his team
 
 
 

Review 19 Aug 2019
Recommended by customer in w12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 bedroom house removal. Packing and removal.
 
Cost: £3342
 

"A very efficiently, friendly and hard working team, who did all they could to help us with a smooth move."
 
 
Team:
can't remember all the names, but they were SO nice
 
 
 

Review 8 Aug 2019
Recommended by customer in SW1X
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from one London flat to another involving numerous trips up and down four flights of stairs.

"I can convey the highest praise for the recent move with Rumsey and Sons. We chose Rumsey because their initial interview and evaluation was clearly the most professional of five firms we considered. Both teams who handled the actual packing and moving and the move in the next day were thorough, careful and helpful to a fault. No effort was a problem, they fulfilled every request, and did so with exceptional courtesy.

Throughout the foreman track of all details and solved every issue with good humour and professionalism. That said, every member of the crews - without exception - was patient, friendly and hard working.

Finally their quoted price was quite reasonable. I would recommend them highly."
 
 
 
 

Review 31 Jul 2019
Recommended by customer in CO3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Five bedroomed terrace house contents were packed and sent to storage.

"Five bedroomed terrace house was packed professionally, quickly and efficiently. The team worked well together and were extremely polite and nothing was too much trouble. Highly recommend them."
 
 
Team:
Unfortunately I do not recall their names
 
 
 

Review 30 Jul 2019
Recommended by customer in SW14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rumsey & son removing contents from 2 bed flat to new house.
 
Cost: £2000
 

"Rumsey & Son were absolutely excellent through out the process, from quickly sending out somebody to my 2 bed flat to understand the requirements and quantity of furniture being moved, to organising the parking suspension and the move itself to my new house. Everything was packed carefully and arrived in the condition it left my flat. They returned a couple of days later (within 2 hours of me calling the office) to collect the unpacked boxes. Everybody was friendly, reassuring and professional. I felt they went the extra mile and made what is a notoriously stressful day a whole heap easier. I would definitely recommend a million times over."
 
 
Team:
Team of 5, Dave and his son Harry, Connor, Paul and Paul. They were all awesome!
 
 
 

Review 24 Jul 2019
Recommended by customer in S18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Acton, London to Dronfield in Derbyshire
 
Cost: £2376
 

"Rumsey and Sons were quick to respond to my initial enquiry and were very helpful when exchange of contracts came up against a tight deadline. They provided me with ample packing material. On the day of the move, the men turned up promptly at the agreed time, a little early if anything. They started work promptly and uploading was completed very quickly. The result was that we got to Dronfield before the money exchange had been completed and there was a slight hiatus, but nothing to do with Rumsey and Son. When the keys to the new property were obtained, the van was unloaded quickly and efficiently. I was extremely pleased with the service I received and would heartily recommend Rumsey and Son to anyone contemplating a move."
 
 
 
 

Review 17 Jul 2019
Recommended by customer in EX31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from the South East to South West. Everything went perfectly until the end when we all ended up waiting for the keys to the new house so this delayed them for a couple of hours of actually unloading into the new house.
 
Cost: £4600
 

"The removers turned up on time and immediately set to with loading the lorry, it then went for storage overnight and they left early morning to get down to the South West to where we met them. The very unfortunate thing was getting the keys for the house which was a delay for around two hours or so.
The chaps that came were the most friendliest and nicest bunch of lads I have met for a long time. They were just the same on the second day as the first day. Although we had plenty of jokes and conversations with them they worked really hard and we had some quite heavy items but with them you would think they were carrying boxes of feathers.
Although this was a stressful time for us all they just made it copable.
They were one of the nicest, friendliest bunch of guys we have met for a long time.I would have no qualms about recommending them to everyone.
Thanks guy's."
 
 
 
 

Review 9 Jul 2019
Recommended by customer in ky14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move to Scotland

"The move was well organised and everything went well----the removal team were friendly and polite which minimised the stress levels! I was very happy with all aspects."
 
 
Team:
Colin Colin ?
 
 
 

Review 25 Jun 2019
Recommended by customer in TW11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 5 bedroom house to a 3 bedroom apartment
 
Cost: £3428
 

"Excellent company that made made a very stressful move easier.
Thanks to all the staff who were wonderful and helpful.
No complaints at all."
 
 
Team:
Can't remember all their names - 6 in total and all excellent
 
 
 

Review 23 Jun 2019
Recommended by customer in TW16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from a 3 floor house to a 2 floor house. The top floor had a number of large awkward items to move. The weather was not good, with several heavy downpours during the 2 days.
 
Cost: £2000
 

"From my intial call to request a survey through to the collection of the empty boxes after the move I really can't fault any part of the service.
The survey was comprehensive and I was given several options and lots of good advise. The quote was sent in less that 24 hours of the survey, and the acceptance process was very straightforward.
The packing boxes arrived exactly when was stated, and some clear advice was given on packing.
The pre-move day was a challenge as we were suffering from a burst water main and had no water all day ! I had a 5 man team, each one played a unique role and they worked efficiently and methodically together.
The moving day was just as good, and again the team worked well. They completed in good time, but I didn't feel it was rushed, they checked on location of items and made suggestions.
I paid for the china, glass and breakables to be packed, and there was not a single breakage ! and they was also no damage to my furniture, or to either houses.
The empty boxes were collected promptly.
I was really impressed with the whole service, and would totally recommend Rumsey and Sons if you are looking for a professional, polite and effiecient company.

Thank you to team for all your hard work and helping me through the experience !"
 
 
Team:
Alan, Adam, Jim, and 2 others, sorry but their names escape me, but they were just as god.
 
 
 

Review 10 Jun 2019
Recommended by customer in TW11

 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved locally and downsized. The removers had to deliver the beds into the new house through the windows and did that without complaint.

"The two teams of packers/removers were polite and helpful and managed everything efficiently. They packed over 2 and a half days and moved us in to the new place over one and a half. All happened when and how they said it would and all the men were great, even moving in heavy and difficult furniture. We would recommend them."
 
 
Team:
Tom, Paul
 
 
 

Review 20 May 2019
Recommended by customer in WR13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a second property to our main home. All very last minute and stressful in terms of timings (from an exchange/completion point of view)
 
Cost: £2000
 

"We required Rumsey to be able to move us at potentially short notice - and they were very accommodating with our ever-changing dates. They dropped off all we needed before moving out (we did our own packing), arrived promptly, were very courteous and professional. The furniture etc was all stored over the weekend and delivered on the Monday - again on time and unpacked etc quickly and efficiently - all with a super-friendly service.

We have used Rumsey before - and have no hesitation in recommending them as an excellent removal service."
 
 
 
 

Review 14 May 2019
Recommended by customer in BN3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture from a 4 storey house in Richmond to a third floor flat in Hove, East Sussex. Nothing very interesting but I had a large 6 foot square mirror that the removal men took down from the wall and tried to get into my new flat but couldn't.
 
Cost: £900
 

"I expected 2 removal men and so I was delighted when 4 men turned up. It made the job go so much more quickly than I expected which was a bonus as I was moving my things from the former family home. The men worked really hard and they had a challenging time in Hove as there were a lot of stairs to negotiate but they remained cheerful throughout."
 
 
Team:
Oh dear, can't remember.
 
 
 

Review 14 May 2019
Recommended by customer in Sw18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move over 4 days with packing of many small items as well as moving large pieces of furniture ,garden pots . new house was a town house with very steep stairs and small narrow entrances also there was a lack of space to put everything

"The team were superb , no complaints they worked extremly hard ,minimal breaks ,excellent humour and most professional .Solutions were found to move difficult items resourceful in their aptitude .
A pleasure to deal with as I was on my own and rather emotional about leaving my family home to go a new house .the parking and manoeuvring were impressive .
They made the whole process bearable and were extremly helpful and supportive
Well done a pleasure dealing with them
They also helped dismantling things and assisted with other tasks ,not one item was broken and they placed furniture appropriately which entailed relocating it in the house ,resulting in them having to move some items several times .
Thank you"
 
 
Team:
Alan, Gary ,Adam ,jim and james
 
 
 

Review 13 May 2019
Recommended by customer in TW11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from a three bedroom terrace to a 4 bedroom town house.
 
Cost: £1248
 

"We were really happy with the service we received from Rumsey and Son. Before moving we received quotes from a number of removal companies but Rumsey and Son stood out for their professionalism and reassurance about the process of moving our belongings.The price quoted was very reasonable too.
On moving day the staff were punctual and polite. They packed our belongings with care. They worked quickly and following completion of our purchase we were moved in by 3.30pm."
 
 
Team:
Stuart, Danny, Connor, J Walker and P Aifton
 
 
 

Review 2 May 2019
Recommended by customer in SW17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling, moving and re-constructing several pieces of furniture including two sofas, dresser, dining table and chairs.
 
Cost: £400
 

"Great service from start to finish, including booking the day, turning up on time and being very helpful. A pleasure to deal with."
 
 
 
 

Review 15 Apr 2019
Recommended by customer in TW9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A short physical move but a very cluttered 5 bedroom house to be packed and moved
 
Cost: £4000
 

"Cannot fault them - a very cheerful crew who did a really professional job for us without complaint. I would certainly recommend them to others.

Moving is a huge, stressful job but Rumseys made it as straightforward as they could. Thanks for a job really well done"
 
 
 
 

Review 8 Apr 2019
Recommended by customer in SW15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rumsey moved us from a large house to another large house. They took 4 days to load and 3 days to unload. They dropped boxes off prior at our request and collected 2 or 3 times various boxes once we had unpacked.
 
Cost: £10000
 

"Excellent Service. Very good bunch of guys. Helpful and polite.

Move went smoothly"
 
 
Team:
Alan Gary Adam Jamie(?) and Jim + 2 others
 
 
 
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