George Pickersgill Removals & Storage Ltd

Unit 11 Hirstwood Ind Es, Hirstwood Road
Shipley
West Yorkshire
BD18 4BU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating George Pickersgill Removals & Storage Ltd 9.7/10
94 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 94 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Hired George Pickersgill to move my house contents, store and then deliver once the new house had completed. From the office staff through to the lads who did the heavy lifting, everything went smo...."   more
 
" The lady who I spoke to in the office was so helpful and friendly think this was Karen. She really explained everything and reassured me during a stressful time. The 3 lads that came were all so fr...."   more
 
" I was impressed by the professionalism of the whole operation - this was my 10th move and the least stressful. P.S I can't remember the price - the programmme won't allow me to record that fact ...."   more
 
" All was pre-packed and labelled boxes ahead of the removal by ourselves. We rented another van ourselves to cover goods not covered by the removals firm (mainly plants, birds and other livestock to be...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 99%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

address 6
amazing 6
arrived 8
belongings 12
best 6
boxes 7
brilliant 11
care 10
careful 7
cheerful 6
definitely 6
efficient 17
efficiently 7
excellent 18
experience 9
extremely 9
finish 7
free 11
friendly 21
furniture 12
George 10
good 18
great 16
guys 9
hard 9
Having 8
helpful 29
highly 11
Karen 8
needed 8
packed 8
Packing 9
Pickersgill 18
Pickersgills 11
polite 17
process 9
professional 25
property 11
really 11
recommend 30
removal 22
Removals 8
service 36
smoothly 9
storage 16
stress 12
stressful 9
team 36
Thank 10
trouble 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 24 Feb 2020
Recommended by customer in BD23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Bradford, storage and then re-deliver to North Yorkshire.
 
Cost: £3000
 

"Hired George Pickersgill to move my house contents, store and then deliver once the new house had completed.

From the office staff through to the lads who did the heavy lifting, everything went smoothly. Even to the point of once realising the deadline to move out was 2pm, having only found out a couple of hours beforehand, they sent extra men to complete the task.

The second part of the job to deliver to the new address went equally well. Having to limited access, they parked the larger vehicle along the lane and transferred the contents to smaller vehicles.

Very courteous staff, with respect for my family and the contents they were moving. Couldn't fault them."
 
 
 
 


Review 24 Feb 2020
Recommended by customer in BD10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move for a family of 4 from a 3 bed semi detached house to a 4 bed 3 storey house.

"The lady who I spoke to in the office was so helpful and friendly think this was Karen. She really explained everything and reassured me during a stressful time.

The 3 lads that came were all so friendly and professional and did an excellent job. They were very careful with all our furniture and ensured that they placed this in the right room and right place.(I can't remember their names sorry!)


The only negative thing was that the van broke down when we got to our new property, and this blocked in 2 of our new neighbours......slightly embarrassing!! Think the clutch had burnt out! The lads stayed calm under pressure though and managed to resolve this!


Overall a really excellent service."
 
 
Team:
Karen in the office & 3 lads - can not remember names!
 
 
 


Review 22 Feb 2020
Recommended by customer in BD15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All was well - your team were splendid. I was just son sorry that they were delayed because of a hold up in getting the keys - a problem totally out of my control.
 
Cost: £1000
 

"I was impressed by the professionalism of the whole operation - this was my 10th move and the least stressful.

P.S I can't remember the price - the programmme won't allow me to record that fact in the appropriate box"
 
 
Team:
Its 8 months ago - I don't remember
 
 
 


Review 19 Feb 2020
Recommended by customer in WF15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bedroom 2 storey semi detached across county to larger property - circa 10 miles.
 
Cost: £1400
 

"All was pre-packed and labelled boxes ahead of the removal by ourselves. We rented another van ourselves to cover goods not covered by the removals firm (mainly plants, birds and other livestock to be moved in parallel). The house was fully empty by lunchtime well in time for exchange. Removals team were punctual, courteous, accommodating and extremely helpful. Communication was excellent. No items were broken and the team worked around us as we cleaned up prior to moving out. Original planning was done via video assessment which was flexible. Would strongly recommend and use again - no suggestions for improvement as great team."
 
 
Team:
Don't remember sorry!
 
 
 


Review 19 Feb 2020
Recommended by customer in LS20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to the condition of the new property we had to have a two part move.Half the gear went into store and the other half to deliver on the move date. Two months later the rest was delivered

"The move went according to plan, two part with a period of storage in the middle.
The whole experience was a good one but as we were very experienced with moves the moving company were very complimentary in the way we set things up for them.
The advice would be "be prepared" however when it became apparent we would not be able to move all the gear in one go and carry out the refurbishment of the new property the company were very efficient in arranging storage for half of the contents etc.
Once the house was serviceable the rest of the gear was sent for and again the company were very helpful"
 
 
Team:
Cant remember but would say every one involved at Pickergills
 
 
 


Review 18 Feb 2020
Recommended by customer in LL62

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal to storage, and then to a new address, 2 months later.

"The whole team were competent, personable and helpful throughout the moving process. We were impressed by the assured way they went about things, and their willingness to fit in with our needs."
 
 
Team:
Matty's team
 
 
 


Review 18 Feb 2020
Recommended by customer in BD18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved twice - once to rented accomodation and then again 7 months later to our permanent house purchase. Pickersgill kept hold of our belongings including furniture, in storage over that period.
 
Cost: £2000
 

"The collection of our belongings and furniture was split over two days which worked well for us. The company also let us have access to the storage containers when our daughter needed something fairly urgently. They were also able to store some additional items I had to move at short notice. Mostly items were well looked after although a table top was scratched and the base of a wardrobe cracked both sides near the legs, which implies it was not handled with enough care. Delivery from our rented house and delivery from the storage containers was also spread over two days which made settling in easier for us. They took good care of the piano and it still sounds in tune."
 
 
Team:
Karen and Cairan were helpful and gave full information of costs and processes.
 
 
 


Review 18 Feb 2020
Recommended by customer in BD12
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly.

"Very professionally done brilliant service, will definitely recommend this company thank you. Mrs S Stevens."
 
 
 
 


Review 18 Feb 2020
Recommended by customer in PR3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
George Pickersgill moved us in two installments, one Friday morning then again on a Monday morning. Our glass tables were well wrapped as were our leather chairs and settees. Our items were stored for 6 days prior to delivery at our new house which was 65 miles away.
 
Cost: £1700
 

"We have nothing but praise for George Pickersgill Removals. They served us well at short notice. All items were handled with care. At our new house items were taken to each room as we requested, there was no fuss, all the young men worked diligently and were polite and well experienced in their tasks.
I would highly recommend George Pickersgill to any home mover, their service was outstanding. We received excellent advice from both the office staff and those attending our home."
 
 
Team:
Sorry, i cannot remember the teams names
 
 
 


Review 18 Feb 2020
Recommended by customer in BD21
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I used George Pickersgill to help me move from my 2nd floor flat. They took all the items out and then stored the items for 8 months then delivered them to my new house once the sale was complete. The staff were friendly and knowledgeable. When I moved into my new property they were able to arrange delivery within 5 days. Storage and delivery costs were reasonable.

"I was very happy with the overall service from the whole team. I would highly recommend George Pickersgill for removal and storage need."
 
 
Team:
Karen and any of the staff that did the removal and delivery
 
 
 


Review 18 Feb 2020
Recommended by customer in BD16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was a short distance - about a mile. I moved from an old house with a steep staircaseto a dormer bungalow

"The person I spoke to on the telephone was friendly and helpful. The removal crew arrived at the stated time and worked very hard. The pre-move packing was very efficient. The men were polite, friendly and helpful. The removal was completed well within the estimated time.
Since my move I have also employed staff from the company to move some wardrobes from one location to another. Again they were punctual, helpful and polite. I found that the cost was reasonable and compared favourably with other companies.I would recommend this company."
 
 
 
 


Review 18 Feb 2020
Recommended by customer in BD4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office Move from one building to another which had to happen sequentially as we had to get critical teams back up and running without interruption to our service.

"What a delight, proper old fashioned service. They simply couldn't have done more. If more businesses were run in this customer centric way the UK would be World Class."
 
 
 
 


Review 18 Feb 2020
Recommended by customer in BD20

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We contacted George Pickersgill Removals and Storage after a recommendation from a friend. They were helpful and professional from first contact. We moved out of our home and our belongings went into storage for several weeks before we were able to move into our new home.

"The back office team and the removals team were professional, friendly and helpful. We were very pleased with their service levels which we believe represented good value for money. We would have no reservation about using them again"
 
 
Team:
The entire team!
 
 
 


Review 18 Feb 2020
Recommended by customer in BD10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a move from a 3 bed semi to a smaller 2 bed cottage.We were quite well organised with everything sorted and colour coded before the move day which helped everyone.
 
Cost: £570
 

"The pre visit was very professional and the advice given vital to ensure a smooth removal. The quote wasnt the cheapest we got but when we considered who would do the best job for us it was an easy decision to choose Pickersgill.
On the day they turned up on time, in fact there were 2 vans and 4 men, and they just took over everything and it went so smoothly.
They were obviously experts and they did special wrapping of some furniture, TV's and Mirrors and actually finished the loading up in an incredible 2 hours. The delay then was in getting the Solicitors to exchange contracts and then when this happened we all went to our new address.
At the new address again they were in complete control and our colour coding system told them where we wanted everything putting for us. If not sure they would ask us and anything else we needed they provided. Again the unloading took just 2 hours which we though was amazing.
Throughout the removal process Pickersgill were amazing and well worth the money we paid."
 
 
Team:
cant remember but they were all great
 
 
 


Review 17 Feb 2020
Recommended by customer in BD18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was the most efficient that we have ever had. Your men looked our belongings as if they were their owe. The price was also very reasonable.
 
Cost: £650
 

"We were delighted with your personnel. They were polite and very good"
 
 
 
 


Review 17 Feb 2020
Recommended by customer in BD20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move to a large property with lots of different rooms.

"I have used George Pickersgill for storage and 2 house moves.
I have always found them very accommodating.
Everyone involved was always polite and understanding as house moving is always stressful.
I felt the whole team were organised and hard working and we had no problems."
 
 
 
 


Review 17 Feb 2020
Recommended by customer in Bd18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large pre war semi to two bedroom apartment with furniture in storage for circa 3 month

"First time we used Pickergills having ha right previous moves. Delighted with the service (and the banter with the lads) Punctual, polite and careful. Communication with admin staff first class. Move was complicated having moved out of a house and living temporarily in a caravan waiting for new premises to be available so goods had to go in storage (good price). Short notice re moving into new premises and firms employees worked into the evening to obtain suitable ehicle for removal in 48 hours notice. Bank on time as stated. Can not speak to highly about the service"
 
 
Team:
2 removal teams one young man called Lowis. Canít remember other three Richard? Lady and man in office very good
 
 
 


Review 17 Feb 2020
Recommended by customer in BD22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Oakworth to Oxenhope plus time in storage.

"The team were helpful, polite and efficient throughout the move and I felt confident and reassured at all times. Thank you."
 
 
Team:
I'm so sorry but I cannot remember now.
 
 
 


Review 17 Feb 2020
Recommended by customer in BD24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward house move, really well done. Felt very at ease and confident in the team.

"Having been let down by a previous firm I felt very to ease, Everything was so easy and uncomplicated. Thank you"
 
 
 
 


Review 17 Feb 2020
Recommended by customer in BD16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move within the Bingley area.

"The guys were really friendly, quick and efficient throughout the moving process."
 
 
Team:
Sorry cannot remember
 
 
 

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