Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
411 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 411 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Arrived on time service quick and efficient Excellent service,polite friendly and professional, Would recommended this company."   more
 
" Moving house is a stressful experience so it’s good to be able to trust your removers. Not the cheapest but I think when your whole home is being packed away, stored and put in your new home, you will...."   more
 
" I'm an older lady & found everyone very helpful and kind. The removal men were great & worked flat out. Really good I highly recommend them"   more
 
" Excellent service can't fault Richardsons. They made a very stressful move a lot easier. Richardson's came to our aid at very short notice when our previous mover was unable to accommodate us on th...."   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 4 Aug 2022
Recommended by customer in TS19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I like that they cover the item''s to be moved and covered the floors in my new house.
 
Cost: £360
 

"Arrived on time service quick and efficient Excellent service,polite friendly and professional, Would recommended this company."
 
 
 
 


Review 3 Aug 2022
Recommended by customer in Ts7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved everything into storage for an estimated six months which then became eighteen months! We then, eventually, moved into our new house.

"Moving house is a stressful experience so it’s good to be able to trust your removers. Not the cheapest but I think when your whole home is being packed away, stored and put in your new home, you will get what you pay for. We’ve used Richardsons before and would recommend them."
 
 
Team:
Sorry I can only remember Josh but everyone was great!
 
 
 


Review 3 Aug 2022
Recommended by customer in DL12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Good men very helpful and kind . All my dealings with the from were good & as an older lady felt very comfortable throughout

"I'm an older lady & found everyone very helpful and kind. The removal men were great & worked flat out. Really good I highly recommend them"
 
 
Team:
Can't remember exactly but Daniel,Josh, young lad oh they know who they are & Clare in theoffice was helpful &friendly
 
 
 


Review 5 Jul 2022
Recommended by customer in DL2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from old house to new. Had experienced delay after delay on completion date. Richardson''s came to our aid at very short notice and made the move less stressful.

"Excellent service can't fault Richardsons. They made a very stressful move a lot easier. Richardson's came to our aid at very short notice when our previous mover was unable to accommodate us on the change of completion date. After experiencing their professionalism, I was sorry I didn't go to them before. Would highly recommend them to friends and family.

"
 
 
Team:
Can't remember all their names but I do remember Josh and I am sure he would be able to name all involved
 
 
 


Review 4 Jul 2022
Recommended by customer in Ts19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a four bedroom house that needed moving but we didn’t have another one to move into, we picked Richardson’s and we weren’t disappointed what a pleasure.

"We can’t thank the guy’s from Richardson’s enough, From start to finish the guy’s were great nothing was to much trouble.
I was at work whilst my wife had the task of packing and showing them what needed to go and when, everything was spot on they covered the doors, carpets it was a pleasure having them carry out the removal.
We wouldn’t hesitate having them again, the service from everyone from the estimator and office staff to the guys on the nothing pleasant.
A big thank you for everything from Melvin and Dawn"
 
 
Team:
Toby, Gary, Sam
 
 
 


Review 4 Jul 2022
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I suffer from both of (i) a long-standing and serious depressive condition as well as (ii) ongoing treatment for lymphoma (leukemia). My wife of 47 years (who is an invalid after suffering several strokes) left me at the beginning of the year after developing, and sadly irreconcilable differences rendered impossible our continued living together. This move, from the house we formally shared, has been highly stressful and painful, resulting in my current and significant confusion and exhaustion. But the staff from Richardsons were sensitive to my circumstances and did everything that they could to minimise the stress and panic that I was experiencing throughout the process. For that I am extremely grateful and would recommend Richardsons without any hesitation as emotionally intelligent, highly skilled and professionally efficient. Thank you so much."
 
 
Team:
I do not wish to identify any particular individual. All were highly professional.
 
 
 


Review 25 Jun 2022
Recommended by customer in TS22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from storage was very professional.

"Always satisfied with Richardson’s excellent company."
 
 
Team:
Mike and his team
 
 
 


Review 1 Jun 2022
Recommended by customer in TS96
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Richardson''s is a fantastic company
 
Cost: £912
 

"Our move was Great went really smoothly Richardson's is a fantastic company we used them 18 year's ago when we moved into our previous property so had no hesitation in using them again for this move"
 
 
Team:
Spoke to Toby for quotation and John at the office who was very helpful and all the guys who moved us on the day were brilliant friendly and so helpful
 
 
 


Review 1 Jun 2022
Recommended by customer in DL15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from storage to residential property

"Second time in 18 months we have used Richardsons .I would gladly use them again . Guys are polite ,respectful and take care of your property and belongings.
Would highly recommend them to anyone ."
 
 
Team:
Daz Danny , Alan ,Matt
 
 
 


Review 1 Jun 2022
Recommended by customer in RG22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Hampshire to North Yorkshire via secure storage by Richardson Removals. This review relates to packing of fragile items and loading into containers to go into store.
 
Cost: £3500
 

"Arrived on time, completed loading within two days slotted. A polite, fun, professional crew.

As volume a little below estimate (this via video tour of our property) even received a small reduction in removal and storage fees.Owner even checked in with us in day two to see if all going to plan. It was.

Overall a job well done."
 
 
Team:
Can't remember all the names now, but they know who they are... The A team!
 
 
 


Review 31 May 2022
Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from house to bungalow Richardson Removals made this transition very easy. Efficient team work and the fact that the staff took care of every item with care wrapping and packaging delicate items to prevent damage.
 
Cost: £1086
 

"After nearly 30 years we decided to downsize with the help of Richardson Removals they made it so easy, even emptied the loft. We had to change the removal date back by 4 weeks and Richardson Removals were very accommodating they completely understood showing they work with the customer to give a complete and adaptable service. All the staff were extremely polite and very professional, would highly recommend."
 
 
Team:
Not sure sorry, think Gareth might be one name but it's been a while
 
 
 


Review 31 May 2022
Recommended by customer in GU8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A move of nearly 300 miles

"Moving is stressful but Richardson Moving made everything OK, they were friendly but super efficient, nothing was too much trouble.
From the original estimation to the actual move (many weeks) there was never any doubt in my mind that anything would go wrong as they kept in touch, assuring me constantly"
 
 
Team:
Tommo , Andy 5 in total
 
 
 


Review 31 May 2022
Recommended by customer in Ts22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved out of one property into storage then moved out of storage into new property.

"Good service helpful friendly staff. Made a potential stressful situation stress free friendly helpful lads."
 
 
 
 


Review 31 May 2022
Recommended by customer in DL1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Simple move - from one area to another in same town.
 
Cost: £695
 

"Richardsons we’re perfect. Came and gave us a quote 3 days before we moved. The process was seamless they turned up when they said and had the house packed within the hour. They were careful and made sure not to damage anything when removing items.
Same with unpacking in the new house, turned up when we got the keys, unpacked and put all the furniture in relevant rooms. They put sticky tape and plastic down so not to mark carpets.

The lads were great as well really friendly and chatty! Will definitely use in the future as made life so simple! Well worth the money you pay!"
 
 
Team:
Tommo
 
 
 


Review 4 May 2022
Recommended by customer in TS16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Piece of furniture purchased by myself collected from an address and delivered to me
 
Cost: £135
 

"Excellant service nothing more to add
Highly recommend"
 
 
Team:
Josh and Claire
 
 
 


Review 4 May 2022
Recommended by customer in TS15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We relocated office and Richardsons removed and stored our furniture until we found our new office space. The move was complex as it involved collection and delivery to 3 different addresses.

"The process of our move was not straightforward however John Burridge took it all in his stride and organised it all efficiently. John has a great team who were extremely polite at all sites and everyone commented on their expertise and manners. John Burridge was professional and courteous at all times and when it came to moving into our new office it took several times for us to have the date confirmed. We didnt give John much time to complete the removal but he did so with ease and his team were amazing. We would highly recommend Richardsons for Domestic and Commercial removals."
 
 

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Team:
John Burridge and his moving team
 
 
 


Review 3 May 2022
Recommended by customer in TS9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House nice and storage

"I cannot commend the removal staff at Richardsons enough. The lads both moving us out of our old house and into our new house we’re amazing. I couldn’t believe what they achieved in so little time.

Everything was carefully packaged and moved out. No breakages . Just really efficient friendly staff.

Would have no hesitation in recommending Richardsons to anyone moving."
 
 
 
 


Review 3 May 2022
Recommended by customer in DL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move over 2 days.
 
Cost: £1850
 

"A most satisfactory experience with prompt courteous staff. They did everything expected and more to make the move as stress free as possible. I would recommend them to anyone. A job well done."
 
 
Team:
Daz, Baz , Matt.
 
 
 


Review 19 Apr 2022
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I have used this company for container storage many times. Also used to move house.
 
Cost: £300
 

"Easy and stress free. On every occasion the service has been faultless. Obliging and cheerful. They take great care of my belongings and also great care with the property they are in.

I would highly recommend this company and will use in the future."
 
 
 
 


Review 7 Apr 2022
Recommended by customer in TS5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a large terraced house, downsizing to a smaller house just 2 miles away

"The move went as well as we expected especially as we had to extend it over a weekendand. The staff were excellent, cheerful and help in so many ways."
 
 
Team:
Richardson Removals
 
 
 

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