Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
460 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 460 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" We chose Richardson Moving because they were very helpful , informative and the assessment visit by Josh very reassuring. Cost very reasonable and they were very good at estimating number and size of ...."   more
 
" Itís such a stressful time with so much to think about but the team had it all under control. From collecting the house contents, putting some into storage and delivering some essentials to the tempo...."   more
 
" The guys at Richardson were excellent with our move. Conscientious and professional throughout. Easy to deal with and explained the whole process in easy to understand terminology. Great service."   more
 
" Removal men arrived on a cold snowy morning to pack for storage. Path had to be cleared of snow. Work carried out efficiently in a friendly manner."   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 13 Feb 2024
Recommended by customer in DL3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Darlington to new home in Devon . Richardson Moving were great over the two moving days , taking the stress out of that part of the process . The guys were fantastic on the day and couldnít have been more helpful . Overall fantastic service .

"We chose Richardson Moving because they were very helpful , informative and the assessment visit by Josh very reassuring. Cost very reasonable and they were very good at estimating number and size of packing boxes required .
Took great care with all our possessions , nothing damaged . The move was spread over two days because of the distance involved . Everything went to plan and we are very pleased about the whole process . Would definitely recommend Josh and the team at Richardson Moving ."
 
 
 
 


Review 10 Feb 2024
Recommended by customer in TS9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The team at Richardsonís were brilliant; they smiled, were pleasant and helpful all along the way.

"Itís such a stressful time with so much to think about but the team had it all under control. From collecting the house contents, putting some into storage and delivering some essentials to the temporary accommodation, all done without a hitch and great sense of practised expertise. When we were ready the storage furniture was then delivered promptly and again with an experienced air. All communications were clear and timely. Now all we have to do is empty the boxes and find homes for everything!"
 
 
 
 


Review 9 Feb 2024
Recommended by customer in DL8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 Bedroom house move with 1.5hr drive between locations.
 
Cost: £1200
 

"The guys at Richardson were excellent with our move. Conscientious and professional throughout. Easy to deal with and explained the whole process in easy to understand terminology. Great service."
 
 
 
 


Review 9 Feb 2024
Recommended by customer in TS12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing and move to storage whilst new property being built

"Removal men arrived on a cold snowy morning to pack for storage.
Path had to be cleared of snow.
Work carried out efficiently in a friendly manner."
 
 
Team:
Sorry but I can't remember.
 
 
 


Review 9 Feb 2024
Recommended by customer in TS7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Last minute requirement to move furniture from top floor to enable re-wire to commence. All furniture removed and stored for two weeks.
 
Cost: £900
 

"Discovered when the electrician arrived to commence re-wire of house that all furniture must be removed from first floor for access to floor boards. Phoned Richardson who immediately came out to view the job and give a price.
Next day they came and removed the furniture to storage. Furniture was returned two weeks later."
 
 
 
 


Review 27 Nov 2023
Recommended by customer in SL6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Richards handled a complicated move, emptying a house, with the contents going to 3 different destinations, at the other end of the country, and arriving on the same day. All done and finished prior to completion.

"I am conscious it was not an easy brief with a number of last minute changes of goods, and one item (a dishwasher) that could not be moved without causing damage to structure. They sensibly warned us of this problem, when it was uncovered, showed us what it was and let us decide how to manage it. The move was very well handled and all the attendant problems superbly fielded. Everything ended up where it should even though there were 3 different destinations. They gave good clear advice on what and how to pack up in advance, helped out with packing the tricky stuff, and all the fragile items arrived safely. Even though their arrival was a little delayed, they still finished on time. We had regular updates on progress at the delivery end. It was not an easy job and they took it in their stride. Great guys and we (all 3 consignees) would happily use them again."
 
 
 
 


Review 27 Nov 2023
Recommended by customer in TS7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from one address to another address alongside the possibility of storage.

"I found the whole experience very professional and smooth, I really couldnít fault all involved for an excellent job from start to finish. It was all very well organised even just from my first enquiry. The staff were extremely hard working and very efficient on the move day and managed to resolve any difficulties encountered on the day. I would definately recommend and use there services again if needed in the future. I would like to thank everyone involved for there help, professionalism and being so friendly throughout my move at what was a really difficult and stressful time for myself."
 
 
 
 


Review 6 Nov 2023
Recommended by customer in TS16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a packing service, storage for 3 months then delivery to our new build. We had range of household items and children things.

"I contacted Richardsons and a couple of other removal companies for a quote. Richardsons were the most through with their quote and explained everything to me clearly. We opted for the packing service and it was absolutely worth it. The guys who came were so careful with our belongings and were really friendly. Our belongings were stored for 3 months. When our belongings were delivered, again the guys delivering were very polite and friendly. They put lots of protection down and were very careful. They moved any furniture to where we wanted it and gave advice on where they thought things were best placed when we were sure. We would highly recommend Richardsons to anyone. They made the moving experience much less stressful."
 
 
 
 


Review 3 Nov 2023
Recommended by customer in TS7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 5 bedroom end 3 bathrooms house to smaller house.

"Not the cheapest quote but offered the best explanation on a move that involved moving out, 3 weeks storage and move in.
Polite, punctual staff. No damage. No issues."
 
 
 
 


Review 18 Sep 2023
Recommended by customer in DH6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House move to storage then storage to house

"Helpful, approachable, friendly team. Made the moves as stress free as possible. Absolutely no complaints."
 
 
 
 


Review 6 Sep 2023
Recommended by customer in Ts17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I recently used Richardson Moving and Storage Company.

"The service was excellent staff very professional helpful and friendly. They looked after my belongings with care and attention. I would recommend this company if you want staff who care and delivery first class service. Staff and service were excellent first class and would definitely recommend.

Nothing was a problem worked to a high professional standard.


"
 
 
Team:
All the staff I have contacted including office staff
 
 
 


Review 3 Sep 2023
Recommended by customer in Ts70
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Totally amazing everything was done very professionally
 
Cost: £10000
 

"3 lads were amazing we have used this company for many years and would totally recommend nothing is to much trouble from the office staff to the packing guys"
 
 
Team:
John and Josh
 
 
 


Review 1 Sep 2023
Recommended by customer in HP5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a family home in an awkward cul-de-sac to a different home a relatively short distance away. Service included packing and moving some delicate items.

"Fantastic company to work with from start to finish. Another great experience with them.
Clear communication throughout, great price, guys on the day turned up promptly, worked hard and carefully, got the job done really well. They asked us if they weren't sure how to handle anything and fixed any minor challenges as they came up with no fuss. All done within the expected time."
 
 
Team:
Tom, Matt, Owen, Sam, Dave
 
 
 


Review 1 Sep 2023
Recommended by customer in TS21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 2 bed bungalow, about 20 miles to a 3 bed bungalow. Taking with us a very fragile model railway.

"Excellent service. Staff were all helpful, professional, cheerful and polite. I can thoroughly recommend this company."
 
 
Team:
All of them.
 
 
 


Review 18 Aug 2023
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Delivered the contents of the storage container I had with them
 
Cost: £240
 

"Everything went to plan
Happy and cheerful staff
Always careful with goods and with the property
Would highly recommend
Will continue to use them in the future both for storage and removals


Price includes storage"
 
 
Team:
Canít remember
 
 
 


Review 8 Aug 2023
Recommended by customer in HG3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We needed storage for several months before our house move- to de clutter and for several months after the move, in order to work on our new house, as well as help with the actual move .

"Every contact with Richardson Removers has been very friendly and professional, John and Josh take the stress out of what can be a very stressful time .
The team that moved us were very impressive and thoughtful . They were very competent and tooled up to help them move and secure even the most awkward large piece of furniture.
Each item was moved smoothly and carefully, with calm communication with each other and ourselves.
They were a pleasure to meet and a credit to the company."
 
 
 
 


Review 7 Aug 2023
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Collection of items from storage and delivery to an address other than the one originally given due to a change in circumstances.
 
Cost: £1920
 

"Originally the items were packed, transported approximately 250 miles and stored. My ratings and review apply equally to this original service as well as the recent service.
When the items were unpacked it was clear that great care had been taken in packing, transporting and storing them.
At every stage Richardson's staff were very helpful, efficient and polite.
I have no hesitation in recommending their services wholeheartedly and will choose them when the need arises."
 
 
Team:
Everyone I had contact with!
 
 
 


Review 7 Aug 2023
Recommended by customer in Ts70
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Richardson initially moved us out and into our property April 21. They then stored our furniture whilst builders were in from April to end of July 2023. Excellent service, you pay a bit more but worth every penny. Wrap your furniture, help dismantle and rebuild. First class and crew are great.

"Excellent service, you pay a bit more but worth every penny. Wrap your furniture, help dismantle and rebuild. First class and crew are great.

All good and would definitely use again. Great crew and service, feels intimate and love the way they survey furniture beforehand, pointing out any scratches then one of the crew wrap."
 
 
Team:
Had two different crewsa over 2 years with the exception of Matt.
 
 
 


Review 6 Aug 2023
Recommended by customer in TS17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Picked up all contents of our house on the Friday and stored until the Monday.
 
Cost: £1300
 

"Excellent service from start to finish, the guys that did the removals could not do enough for us. Excellent could not fault anything."
 
 
Team:
Alan,Karl and Will
 
 
 


Review 6 Aug 2023
Recommended by customer in TS20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The men arrived on time and were polite and friendly,
 
Cost: £600
 

"They cracked in with the job and didn't waste time chatting or dawdling, care was taken while loading the van as some items were delicate, at the other end they followed requests as to where to put the boxes in which room, etc, no wasting time, the entire removal process at both ends went smoothly and without a hitch and I was very impressed and pleased at the quality and standard of service I received."
 
 
 
 

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