Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
370 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 370 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Gentleman who came to discuss move made everything very clear, very polite On removal day the men took great care to keep carpets clean. Worked hard took every care packing"   more
 
" Our solicitor seemed determined to mess up the whole process. But no matter what changes were thrown at the Richardson team they just dealt with it. Simply brilliant from day one right through to...."   more
 
" Arranged at short notice, particularly liked that a representative from the company came out to my home to review and discuss my requirements and provided a quote on the same day. Both teams were effi...."   more
 
" Great service on both days Friendly staff, nothing too much trouble Good storage costs"   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 18 Oct 2021
Recommended by customer in TS70
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove all house contents to put in store until new apartment is available

"Gentleman who came to discuss move made everything very clear, very polite
On removal day the men took great care to keep carpets clean. Worked hard took every care packing"
 
 
Team:
Donít know
 
 
 


Review 12 Oct 2021
Recommended by customer in TS22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Linthopre in Middlesbrough to Wynyard Village.
 
Cost: £2000
 

"Our solicitor seemed determined to mess up the whole process. But no matter what changes were thrown at the Richardson team they just dealt with it.

Simply brilliant from day one right through to the moving us in to our new home.

The whole team played a part but particular thanks must go to the lads that did the move on the day, to say that they were fantastic is an understatement."
 
 
 
 


Review 11 Oct 2021
Recommended by customer in Ts8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage, including furniture / boxes / pictures / mirrors / electrical items and out of storage to new home.
 
Cost: £660
 

"Arranged at short notice, particularly liked that a representative from the company came out to my home to review and discuss my requirements and provided a quote on the same day. Both teams were efficient, polite and respectful."
 
 
 
 


Review 9 Oct 2021
Recommended by customer in TS19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal to storage then from storage to new address
 
Cost: £650
 

"Great service on both days
Friendly staff, nothing too much trouble
Good storage costs"
 
 
 
 


Review 21 Sep 2021
Recommended by customer in HP15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bedroom house in Yarm, Cleveland, to a smaller rental property in High Wycombe. We did all the packing ourselves, using materials purchased from Richardsons.
 
Cost: £3100
 

"Very friendly and efficient when visiting our house, and the quotation was sent later the same day.
After agreeing a date,we had to delay moving by a week as there was a problem in exchanging contracts. Richardsons were very flexible in arranging a new date.
The move was carried out by a very competent and friendly team, for whom nothing was too much trouble. We had four people loading, and three unloading, so it was all done quickly. When it looked as if a wardrobe would not go past a corner on the stairs, they dismantled it, managed to get it up, the reassembled it.
"
 
 
Team:
Toby, John, 'Tommo' and team.
 
 
 


Review 21 Sep 2021
Recommended by customer in Ts19
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had used Richardson''s removals some 10 years ago and found them very efficient so had no hesitation in using them again. We were moving out of a flat which was very awkward for access.

"The gentlemen who moved us out were absolutely brilliant and nothing was a trouble. The furniture went into storage and when it was necessary to move it to it's new home we contacted the office and a date which was suitable was arranged. The furniture arrived when it was supposed to and everything was carefully brought into the appropriate rooms and the furniture was placed where we wanted it.
I can't recommend Richardson's Removals enough for their care and attention with our belongings."
 
 
Team:
John on Reception and Josh one of the gentlemen who moved us
 
 
 


Review 15 Sep 2021
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture & garden furniture removed from 4 bedroom house in SE, with some in short-term (4-6 weeks) storage, & some to longer term storage (up to 12 weeks).

"Everything went as planned."
 
 
 
 


Review 15 Sep 2021
Recommended by customer in TS18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I used Richardson Removals for the first time in August this year.

"I was very happy with the service given, from my first enquiry right up until the move was completed.
The operatives were very speedy and efficient and were pleasant throughout. I would have no problem in recommending this company for your removals

John Evans"
 
 
Team:
John Burridge
 
 
 


Review 5 Aug 2021
Recommended by customer in TS16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To move most of home contents from large 5-bedroom house to storage pending completion of a new build property. Also involved moving some of our possessions to a rental property temporarily
 
Cost: £984
 

"Excellent service. Friendly and helpful staff who put down carpet protectors and door protectors to protect damage to property.
Outlined options and costs clearly at start and helpful in advising on packing.
Flexed as our needs for moving into temporary rented accommodation and storage needs changed.
"
 
 
 
 


Review 4 Aug 2021
Recommended by customer in TS15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Always used Richardsons for our removals and we have moved quite a few times. On this occasion they arrived to take some of our belongings back to their storage unit as we are having extensive building and renovation work done to our property

"Arrived bang on time they are always clean polite friendly and extremely careful with our belongings and property. Nothing is too much trouble. Definitely go the extra mile. Wouldnít go anywhere else. Always a fair price"
 
 
 
 


Review 3 Aug 2021
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was Stage 2 of our house move. Stage 1 was handled by another company in the South and was from the house to their storage site. Richardson then collected the items from the store and delivered to the Teesside a few weeks later.

"There was a notable difference in the work ethics of the teams involved with Richardson displaying a far more professional and friendly approach than the first company. This gives us confidence for the final Stage 3 of our move to a new house in this area in a few months time.

Clear explanations from John leading up to the move. Excellent friendly and professional approach from Josh & Ali on the moving day. The move involved collection from a distant store location, unloading most of the items and reloading two crates for temporary storage."
 
 
Team:
John Burridge (Mgr), Josh & Ali (Movers)
 
 
 


Review 3 Aug 2021
Recommended by customer in TS5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out of a London flat (up 4 flights of stairs) to the North East of England

"Would highly recommend Richardson Movers and Storers. Quoting was made easy even though they were unable to visit; it was all done via email and a video call. The movers arrived on time and got straight to work. Josh and Ali worked flat out to ensure the flat was emptied as quickly as possible despite the flat being up 4 flights of stairs. All items arrived in the state they left in and the vans arrived at the new house when they were due to. Made a difficult move as easy as possible; would definitely use again."
 
 
Team:
Josh and Ali
 
 
 


Review 2 Aug 2021
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was not a standard house move as we needed to go into storage due to conflicts in dates between selling and buying our new house. There was your normal household items plus a wood store and workshop and Richardson''s took the stress out of moving

"John, Toby and the team filled us with confidence and delivered a service over and above that promised.

The removal team were professional, efficient and very friendly.

We would not hesitate to recommend Richardson Moving and Storage

Thank you"
 
 
Team:
John, Toby, Josh and Mike
 
 
 


Review 31 Jul 2021
Recommended by customer in TS19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out into storage before purchasing next property

"Good service
Lads were punctual and carried out the work quickly and politely"
 
 
 
 


Review 31 Jul 2021
Recommended by customer in TS17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to store

"Good removals experience, guyís really friendly and polite.
Fast workers"
 
 
 
 


Review 31 Jul 2021
Recommended by customer in DL21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A fairly standard move though there were some access issues which they took into account.
 
Cost: £1500
 

"From estimate to completion they could not be faulted. Very professional and nothing was too much trouble. They made the experience as stress free as possible."
 
 
 
 


Review 30 Jul 2021
Recommended by customer in DL6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and packing of mirrors and lamps.

"John and his team were professional and courteous from the initial quote to the completed move. I would not hesitate to recommend Richardsonís removals."
 
 
Team:
John Burridge and his whole team, from office staff to removal men.
 
 
 


Review 30 Jul 2021
Recommended by customer in Dl21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, large 4 bed detached to smaller bungalow.
 
Cost: £3000
 

"Moved house for the first time in 20 years. I had a lot of questions and it was not too much trouble for Richardsonís to take the time to talk to me about them. A last minute alteration to the service I wanted them to supply was not a problem and all the staff were friendly, polite and prompt. Couldnít have asked for a better service."
 
 
 
 


Review 30 Jul 2021
Recommended by customer in CA11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal / storage

"Excellent"
 
 
 
 


Review 30 Jul 2021
Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Richardsonís weíre able to complete my packing and move very quickly at an exceptionality busy time at the end of June - they came the day before and packed and boxed all my crockery, pictures and clothing. The following morning they packed boxes and furniture and were finished by lunchtime. My furniture and possessions are now in storage as I am carrying out alterations to my new bungalow.
 
Cost: £960
 

"Excellent service, staff were professional and I canít say how much care they took packing all my possessions. They were fast and efficient. Furniture and goods are currently still in storage. I can Highly recommend this firm."
 
 
Team:
Josh, Mike and Ali. (Organised by Toby and contacts in office have been Clare and John)
 
 
 

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