Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
422 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 422 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Richardsonís help with my move was by far. The least stressful part of the day. The team were great in every aspect, and I cannot speak highly enough o& the service overall."   more
 
" I can honestly say from the first phone call requesting a quotation/planning for removal/storage costs to the actual move the service & professionalism I cannot fault. I was downsizing so had to use ...."   more
 
" They were a great team ! Very efficient and organised . Difficult items to move the staff handled them all very well and safely . Thank you"   more
 
" On the day the removal out was smooth and professionally carried out . We then had a wait of four hours before we received the keys to the new property but despite the lateness in the day the move in ...."   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 25 Jan 2023
Recommended by customer in DL5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete house move from 4 bed detached to similar.
 
Cost: £1416
 

"Richardsonís help with my move was by far. The least stressful part of the day. The team were great in every aspect, and I cannot speak highly enough o& the service overall."
 
 
Team:
Unknown but they all deserve praise
 
 
 


Review 25 Jan 2023
Recommended by customer in TS17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsize from 6 Bedroom to 4 Bedroom Property including storage for 10 days.
 
Cost: £1200
 

"I can honestly say from the first phone call requesting a quotation/planning for removal/storage costs to the actual move the service & professionalism I cannot fault.
I was downsizing so had to use the storage facility too which was excellent.

Moving house is extremely stressful however the staff were amazing & helpful - nothing was a problem.
The quotation was competitive, not the cheapest however worth every penny for the service received.

I would highly recommend anyone to use Richardson's, John & his team are the best in the game."
 
 
Team:
John & all the team - sorry cannot remember the names - wish I did!
 
 
 


Review 24 Jan 2023
Recommended by customer in Yo21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved a piano from a second floor flat . All went smoothly !

"They were a great team ! Very efficient and organised . Difficult items to move the staff handled them all very well and safely .
Thank you"
 
 
 
 


Review 2 Dec 2022
Recommended by customer in TS78
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had to move dates but there were no issues.
 
Cost: £840
 

"On the day the removal out was smooth and professionally carried out . We then had a wait of four hours before we received the keys to the new property but despite the lateness in the day the move in went smoothly and Richardson brought in extra staff to speed up the process. All the staff we met were friendly and professional."
 
 
Team:
Not sure
 
 
 


Review 2 Dec 2022
Recommended by customer in Dl14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a very large and difficult international move with lots of tricky logistics including heavy and difficult to move items 40ft container and 4 days
 
Cost: £14000
 

"The staff have been professional, knowledgeable and polite from start to finish. The staff moved anything and everything without complaint and with a smile on their faces, and we had a lot of heavy, awkward and oversized items. I couldn't fault the removal team. The office staff also answered my queries promptly and went out of their way to help me. Highly recommended"
 
 
Team:
Aghh i m so sorry i canít remember that is v embarrassing!
 
 
 


Review 5 Oct 2022
Recommended by customer in DL6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Teesside to Northern Scotland via storage. Delivering to 3 different locations.

"Toby came to do the assessment to provide a quote, explained what Richardson's would do if we chose them and our options for packing. He provided the quotes with several options and provided us with videos explaining their service as well as instructional ones on packing.
We chose to pack ourselves so they provided boxes and packing materials. Unfortunately due to our buyers needing more time we had to change dates but it was handled very professionally with no complaints and several other dates offered to us by John. On the removal date Josh turned up promptly with the team. They walked through with us to find out how we needed things delivering at the far end. They wrapped all our large items in protective materials and also protected the house where needed for the removal. When everything was in the van we were provide with an itemised list of what had been taken to storage. This was all done politely and professionally. On the date when we expected them in Scotland we were given regular updates of when to expect them. They turned up and unloaded everything to our various sites again protecting the house and property.
We were given an itemised list of what was delivered and also what was going to storage in Scotland. This was all done with good humour even though they had started very early. All in all the experience was all we could ask for and remarkably stress free."
 
 
Team:
Toby/John/Josh
 
 
 


Review 2 Oct 2022
Recommended by customer in TS13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to storage with no end date at that time, then to new property. Difficult access to both properties

"From start to finish John Richardson inspired confidence, he was helpful and was always available if we had any queries. We initially had a video quote but he came to visit the property to check the access We then discussed the vehicles they would use so to cause the least disturbance to neighbouring properties. Throughout the whole move they took the strain. Everyone on the team was helpful, the removal teams became the dogs new best friends, especially on tea breaks. They were all polite, worked hard and were a lot quicker than we expected. They took a lot of the stress away and were a pleasure to work with. We would definitely use them again and recommend them to anybody"
 
 
Team:
John Richardson and the whole crew
 
 
 


Review 1 Oct 2022
Recommended by customer in TS16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Four moves, all local. Included long case clock and piano

"We have used Richardsons four times now between our family and they always provide a reliable service at a reasonable value. Would highly recommend"
 
 
 
 


Review 29 Sep 2022
Recommended by customer in DL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Our effects had been in store for 14 weeks whilst our new build house was completed. Finally the day came and so did Richardson''s two wagons, dead on time.
 
Cost: £1100
 

"Despite the front path and driveway not being laid, Josh and his team got underway in good humour.

All went well, hard graft getting the job done by early afternoon. The whole job done well, with utmost care and professionalism.
Richardson's were easy to deal with and delivered a good, professionally all round service."
 
 
Team:
Josh, Gaz and two others
 
 
 


Review 29 Sep 2022
Recommended by customer in Ts80
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a five bedroom house to four bedroom bungalow 7 miles away. Used full packing service.

"Cannot recommend highly enough, had the full packing service as we couldnít face doing it ourselves, nothing was too much trouble, great set of lads.

I wouldnít hesitate to say to anyone if you want to reduce the stress of moving then go for this service, they even emptied the loft for us.

Even though they were very busy they bent over backwards to make our move happen by juggling other work around."
 
 
Team:
Josh, Owen, Gary and Andrew.
 
 
 


Review 15 Aug 2022
Recommended by customer in TS18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack and remove contents of my Dad''s house into storage

"We had a fabulous response from Richardsons to handle my dad's house move at very short notice. They made a really stressful situation very straightforward by getting the assessment and quote to us incredibly quickly and then organising the packing and transport around our deadline.
Dad's contents are in storage at the depot until he finds a house, and the rates for this are very competitive.
I'm sure the final step of delivering his possessions to a new house will be as professional as the removal."
 
 
Team:
Toby and John
 
 
 


Review 4 Aug 2022
Recommended by customer in TS19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I like that they cover the item''s to be moved and covered the floors in my new house.
 
Cost: £360
 

"Arrived on time service quick and efficient Excellent service,polite friendly and professional, Would recommended this company."
 
 
 
 


Review 3 Aug 2022
Recommended by customer in Ts7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved everything into storage for an estimated six months which then became eighteen months! We then, eventually, moved into our new house.

"Moving house is a stressful experience so itís good to be able to trust your removers. Not the cheapest but I think when your whole home is being packed away, stored and put in your new home, you will get what you pay for. Weíve used Richardsons before and would recommend them."
 
 
Team:
Sorry I can only remember Josh but everyone was great!
 
 
 


Review 3 Aug 2022
Recommended by customer in DL12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Good men very helpful and kind . All my dealings with the from were good & as an older lady felt very comfortable throughout

"I'm an older lady & found everyone very helpful and kind. The removal men were great & worked flat out. Really good I highly recommend them"
 
 
Team:
Can't remember exactly but Daniel,Josh, young lad oh they know who they are & Clare in theoffice was helpful &friendly
 
 
 


Review 5 Jul 2022
Recommended by customer in DL2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from old house to new. Had experienced delay after delay on completion date. Richardson''s came to our aid at very short notice and made the move less stressful.

"Excellent service can't fault Richardsons. They made a very stressful move a lot easier. Richardson's came to our aid at very short notice when our previous mover was unable to accommodate us on the change of completion date. After experiencing their professionalism, I was sorry I didn't go to them before. Would highly recommend them to friends and family.

"
 
 
Team:
Can't remember all their names but I do remember Josh and I am sure he would be able to name all involved
 
 
 


Review 4 Jul 2022
Recommended by customer in Ts19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a four bedroom house that needed moving but we didnít have another one to move into, we picked Richardsonís and we werenít disappointed what a pleasure.

"We canít thank the guyís from Richardsonís enough, From start to finish the guyís were great nothing was to much trouble.
I was at work whilst my wife had the task of packing and showing them what needed to go and when, everything was spot on they covered the doors, carpets it was a pleasure having them carry out the removal.
We wouldnít hesitate having them again, the service from everyone from the estimator and office staff to the guys on the nothing pleasant.
A big thank you for everything from Melvin and Dawn"
 
 
Team:
Toby, Gary, Sam
 
 
 


Review 4 Jul 2022
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I suffer from both of (i) a long-standing and serious depressive condition as well as (ii) ongoing treatment for lymphoma (leukemia). My wife of 47 years (who is an invalid after suffering several strokes) left me at the beginning of the year after developing, and sadly irreconcilable differences rendered impossible our continued living together. This move, from the house we formally shared, has been highly stressful and painful, resulting in my current and significant confusion and exhaustion. But the staff from Richardsons were sensitive to my circumstances and did everything that they could to minimise the stress and panic that I was experiencing throughout the process. For that I am extremely grateful and would recommend Richardsons without any hesitation as emotionally intelligent, highly skilled and professionally efficient. Thank you so much."
 
 
Team:
I do not wish to identify any particular individual. All were highly professional.
 
 
 


Review 25 Jun 2022
Recommended by customer in TS22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from storage was very professional.

"Always satisfied with Richardsonís excellent company."
 
 
Team:
Mike and his team
 
 
 


Review 1 Jun 2022
Recommended by customer in TS96
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Richardson''s is a fantastic company
 
Cost: £912
 

"Our move was Great went really smoothly Richardson's is a fantastic company we used them 18 year's ago when we moved into our previous property so had no hesitation in using them again for this move"
 
 
Team:
Spoke to Toby for quotation and John at the office who was very helpful and all the guys who moved us on the day were brilliant friendly and so helpful
 
 
 


Review 1 Jun 2022
Recommended by customer in DL15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from storage to residential property

"Second time in 18 months we have used Richardsons .I would gladly use them again . Guys are polite ,respectful and take care of your property and belongings.
Would highly recommend them to anyone ."
 
 
Team:
Daz Danny , Alan ,Matt
 
 
 

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