Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
358 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 358 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" John, Toby and the team filled us with confidence and delivered a service over and above that promised. The removal team were professional, efficient and very friendly. We would not hesitate to ...."   more
 
" Good service Lads were punctual and carried out the work quickly and politely"   more
 
" Good removals experience, guyís really friendly and polite. Fast workers"   more
 
" From estimate to completion they could not be faulted. Very professional and nothing was too much trouble. They made the experience as stress free as possible."   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 2 Aug 2021
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was not a standard house move as we needed to go into storage due to conflicts in dates between selling and buying our new house. There was your normal household items plus a wood store and workshop and Richardson''s took the stress out of moving

"John, Toby and the team filled us with confidence and delivered a service over and above that promised.

The removal team were professional, efficient and very friendly.

We would not hesitate to recommend Richardson Moving and Storage

Thank you"
 
 
Team:
John, Toby, Josh and Mike
 
 
 


Review 31 Jul 2021
Recommended by customer in TS19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out into storage before purchasing next property

"Good service
Lads were punctual and carried out the work quickly and politely"
 
 
 
 


Review 31 Jul 2021
Recommended by customer in TS17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved to store

"Good removals experience, guyís really friendly and polite.
Fast workers"
 
 
 
 


Review 31 Jul 2021
Recommended by customer in DL21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A fairly standard move though there were some access issues which they took into account.
 
Cost: £1500
 

"From estimate to completion they could not be faulted. Very professional and nothing was too much trouble. They made the experience as stress free as possible."
 
 
 
 


Review 30 Jul 2021
Recommended by customer in DL6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and packing of mirrors and lamps.

"John and his team were professional and courteous from the initial quote to the completed move. I would not hesitate to recommend Richardsonís removals."
 
 
Team:
John Burridge and his whole team, from office staff to removal men.
 
 
 


Review 30 Jul 2021
Recommended by customer in Dl21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, large 4 bed detached to smaller bungalow.
 
Cost: £3000
 

"Moved house for the first time in 20 years. I had a lot of questions and it was not too much trouble for Richardsonís to take the time to talk to me about them. A last minute alteration to the service I wanted them to supply was not a problem and all the staff were friendly, polite and prompt. Couldnít have asked for a better service."
 
 
 
 


Review 30 Jul 2021
Recommended by customer in CA11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal / storage

"Excellent"
 
 
 
 


Review 30 Jul 2021
Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Richardsonís weíre able to complete my packing and move very quickly at an exceptionality busy time at the end of June - they came the day before and packed and boxed all my crockery, pictures and clothing. The following morning they packed boxes and furniture and were finished by lunchtime. My furniture and possessions are now in storage as I am carrying out alterations to my new bungalow.
 
Cost: £960
 

"Excellent service, staff were professional and I canít say how much care they took packing all my possessions. They were fast and efficient. Furniture and goods are currently still in storage. I can Highly recommend this firm."
 
 
Team:
Josh, Mike and Ali. (Organised by Toby and contacts in office have been Clare and John)
 
 
 


Review 30 Jul 2021
Recommended by customer in DL2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service move with packing. We have young family so had to be considered when moving us.

"Fantastic service from start to finish."
 
 
 
 


Review 30 Jul 2021
Recommended by customer in Ts18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items in and out of storage Then a final move to new premises
 
Cost: £300
 

"Always friendly and professional
Will use again when required
Highly recommend"
 
 
 
 


Review 30 Jul 2021
Recommended by customer in Wr11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from County Durham to Worcestershire after a very stressful seven months

"We picked this company on recommendation of my daughter they were fantastic lads who were friendly as well as really professional, as an added bonus they came to us a day earlier than expected to pack up lots of stuff, I was impressed with all the preparation before moving things, carpets were protected as well as door frames.
All in all it was an excellent end to what had been an awful and stressful seven mo this and I would highly recommend them to anyone!!"
 
 
 
 


Review 21 Jun 2021
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To us our move wasnít average as we had a lot of furniture to move some being heavy and awkward to manoeuvre but it was absolutely no problem to them. We had a garage and shed full of outside items also to move, to give some idea of how much we had to move we needed two removal vans but nothing was too much trouble to them from start to finish they were faultless in everything taking care of our personal things. A first class service all the way!
 
Cost: £1968
 

"We really couldnít praise John and the team enough they made our long awaited move and stressful time very easy due to their professionalism and laughter on the day. The time we had to wait for the keys to our new home seemed like an eternity after leaving our old property but it was no problem to them they just said to ring them when we did get the keys and they would be there for us there was no pressure from them at all. We certainly wouldnít hesitate to use Richardson Moving and Storage Limited again if we ever move."
 
 
Team:
Canít remember their names, but the four lads were great !
 
 
 


Review 9 Jun 2021
Recommended by customer in Ts17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3 to a 2 bedroom, the team very very organised and professional. Very punctual and organised.
 
Cost: £860
 

"Very professional and organised team of removals, very polite, friendly and gave us the utmost confidence. They turned up on time and wrapped various items, put protective film on carpets. They did amazingly well with a large wardrobe, both getting it out of old house and in new, not a spot of damage and nothing broken at either end. As we were sat outside the estate agents waiting for keys/monies to be transferred they had gotten word from the vendor who lived further up the grove that all was complete and rang us, by time we arrived they were well under way moving our stuff in. First class from the initial estimate to completion. Would have no hesitation in recommending Richardson's."
 
 
 
 


Review 5 Jun 2021
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bedroom house with garage, shed and garden furniture. Richardson''s provided all packing materials and when doing the move they provided and fitted padded protection for doors etc as necessary and also provided and fitted carpet protection. Access isn''t perfect but this wasn''t a problem to the team. Everyone involved was professional and courtiers and it was apparent that they are passionate about what they do.

"Having previously used Richardson Removal & Storage for home and commercial moves they were the obvious choice to help us again.

In preparation of selling our house we de-cluttered sending some things to Charity Shops and putting the rest into storage with Richardson's.

When we sold our home things didn't go to plan and we were unable to move into our new home so again Richardson's came to the rescue by storing everything else for us.

The team were professional and friendly making what is a stressful time so much easier to cope with.

The guys are a credit to the industry and we would like to say a BIG THANK YOU to John and his team and would recommend them to anyone considering moving."
 
 
Team:
John and the team
 
 
 


Review 4 Jun 2021
Recommended by customer in BS26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a pretty long move from the North east of England down to the south west. It required one large and one smaller van during COVID lockdown.

"Moving house is not stress free and the team at Richardsons led by Mr John Burridge were brilliant at making the actual moving bit as stress-free and smooth as possible. We had a clear quote. Boxes and packing materials were provided nice and early to give us a chance to pack up a property that we had lived in for almost thirty years.
The team came exactly when they said they would and were very professional and hard working. I think we were very lucky using this team for the move. I recommend them highly.
Our move involved an over night stay. If yours is the same please look after them with a decent breakfast the next morning. They certainly earned it with our move."
 
 
Team:
Josh, Mike and Ali
 
 
 


Review 3 Jun 2021
Recommended by customer in Ts15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
You have provided storage facilities to me for several years followed by a final move out of your facilities.

"Service has always been first rate, competitive pricing with good manners and helpfulness. What more could you ask for."
 
 
 
 


Review 3 Jun 2021
Recommended by customer in TS9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The removal was carried out by most friendly and helpful people.Nothing was too much trouble for them. All so efficient and thorough. We highly recommend them to anyone."
 
 
Team:
Josh was one but I'm afraid I can't remember the others. Paul will know.
 
 
 


Review 3 Jun 2021
Recommended by customer in LS11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
I work for Almerico Ltd and recently used Richardsons for storage of a customers furniture. We were doing some house repairs and required furniture storage.
 
Cost: £450
 

"Hi

I work for Almerico Ltd and recently used Richardsons for storage of a customers furniture. The service that was provided was outstanding from start to finish.
I look forward to working with them again soon.

Many Thanks

Richard
Contracts Manager"
 
 
 
 


Review 3 Jun 2021
Recommended by customer in Ts18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A few moves in and out of storage. Final move into a flat with limited parking area not a problem.
 
Cost: £200
 

"Staff always helpful, polite and friendly.
Highly recommend this company and will be using them again.
Helpful from initial inquiry to final delivery.
Great company!!!"
 
 
 
 


Review 12 Apr 2021
Recommended by customer in MK45

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have trusted Richardsonís with many of our previous moves, and this time they exceeded our expectations. From start to finish the service was first class and everything ran very smoothly, which considering the added complication of a global pandemic was nothing short of exceptional. Our move included a full contents removal over 250 miles from the North East to just north of London. Access to our existing home was tricky, with a number of neighbors to consider and not inconvenience, however Richardsonís helped negotiate this smoothly. There were some very delicate antique pieces and Richardsonís took full responsibility for packing and transit of these pieces.

"Excellent service from start to finish.

Attentive first survey is key to ensuring the removal is properly priced and structured.

Accurate and clear pricing makes decisions simple, and you certainly get what you pay for, and we got a first class service.

It is important to get Ďlike for likeí quotations from similar removal firms, as Richardsonís pride themselves on service quality, and not all Removers share that ethos.

On the day it is important to talk to the leader and understand what they need from the Client to help the day run smoothly.

Plenty of tea and coffee helps, so remember to pack the kettle last!

The service from the whole team was polite and professional, and we would wholeheartedly recommend Richardsonís for any removal or storage requirements"
 
 
Team:
Everyone at Richardsonís
 
 
 

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