Richardson Moving & Storage

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage 9.7/100
296 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 296 reviews since 2014
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the initial visit to discuss the move and give us a quotation the staff at Richardson's were very helpful. We didn't have a move date when we booked the company to move us, at this point we ...."   more
 
" This was 35 years after our last move of house, so we had to look at the market with fresh eyes. I was impressed with Richardsons from a work perspective when they moved us to different business premi...."   more
 
" The team were very friendly and helpful and there were no hiccups. I have moved many times nationally and internationally and this was one of the smoothest and least stressful."   more
 
" On the day of the move, 1st October, the loading was also carried out carefully and speedily, and the departure was made at about 11am. Unfortunately, in the middle part of the journey we experie...."   more
 
 
About Us


The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 4 Mar 2020
Recommended by customer in TS19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was a downsize from a 3 bedroomed detached bungalow to a 2 bedroomed semi detached bungalow.
 
Cost: £861
 

"From the initial visit to discuss the move and give us a quotation the staff at Richardson's were very helpful.

We didn't have a move date when we booked the company to move us, at this point we were given all the relevant information, everything was explained to us about confirming the move date as soon as we were informed by the solicitors.

We had to use Richardson's storage facilities with downsizing and arrangements were made collect the items for storage the day before the actual move, everything went like clockwork with both the storage move and the main move.

The whole experience was carried out without a hitch and I wouldn't hesitate to recommend Richardson's"
 
 
Team:
Tommo
 
 
 


Review 23 Feb 2020
Recommended by customer in TS21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bedroom detached house to a four bedroom new build detached house. option.
 
Cost: £1500
 

"This was 35 years after our last move of house, so we had to look at the market with fresh eyes. I was impressed with Richardsons from a work perspective when they moved us to different business premises on several occasions, so they were an excellent proposition to consider in our domestic move.

We discussed the services Richardsons offered and opted for the packing service they could also provide. This was an excellent choice.

This whole experience was superb. Richardsons delivered on everything from Toby arriving to explain the costs and options available to the removal team on the day before to pack and on moving day. From start to finish on moving day the team took care of our old house, providing stair and floor protectors and re-laying them in the new property. They arrived on time and nothing was too much trouble. Even at the end of the day we were asked if anything needed to be repositioned!

We would have no hesitation in recommending Richardsons or indeed, using them again."
 
 
Team:
Toby, Paddy, Tommo
 
 
 


Review 22 Feb 2020
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly. They even managed to open a very old safe. Unfortunately there was no treasure inside.
 
Cost: £1400
 

"The team were very friendly and helpful and there were no hiccups. I have moved many times nationally and internationally and this was one of the smoothest and least stressful."
 
 
Team:
Paddy
 
 
 


Review 22 Feb 2020
Recommended by customer in TS6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved my furniture from my 3-bedroom bungalow in Eston, Middlesbrough to a storage company on the edge of Great Yarmouth, Norfolk, a journey of about 280 miles. I took advantage of the pre-packing service offered by Richardsons, which was done on the day before the move. The process was performed with care and speed.
 
Cost: £2088
 

"On the day of the move, 1st October, the loading was also carried out carefully and speedily, and the departure was made at about 11am.

Unfortunately, in the middle part of the journey we experienced heavy rain and strong winds. Richardson's staff stayed overnight in Great Yarmouth, and we met at the storage company punctually the following morning.

The van was unloaded and the items moved into the pre-arranged storage unit carefully and efficiently. The van commenced to return journey to the North East before mid-day. The job was done as well as could be expected.

All the staff were most polite and caring to myself and my daughter and son-in-law, who came from Norfolk to help me."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in TS19
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having to move five days before Christmas,I was expecting to be a little stressed!

"I need not have worried - the removal went like a dream thanks to the the guys being organised and professional, nothing was too much trouble.

Would definitely recommend your company with confidence."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in DH5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and storage. The team were prompt, polite and very helpful.

"It is now seven months since the move took place and thankfully I am starting to forget what it was like. Everything went according to plan.
The team were very good. The men on the end of the phone were most helpful."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in TS22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from one 4 bed detached to another on a new estate so all carpets etc were brand new
 
Cost: £595
 

"We moved with Richardsonís removals Stockton-on-Tees they arrived early and the crew worked tirelessly and efficiently and had the whole house on th slotted within 2 hours we had a wait for the keys so they went back to the yard. When it came to the unload they were even quicker couldnít believe how efficient they were everything was put where we wanted it and everything was protected carpets and even the front door. Fabulous efficient service by far the best money we spent made the stressful removals absolutely easy would recommend the company to anyone who wants an easy easy house move. No breakages or damage at all."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in TS11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving house from a 4 bedroom property

"Had been let down and this company had availability on very short notice. Turned up on time with a van the size of an oil tanker and more than enough guys for the job. We were completely moved in half the time I expected. Price was just as competitive as all the others we looked at but the hassle and stress was taken away as we were moved by lunchtime. Great communication from start to finish with Toby who organised everything from the initial qoute, to making sure we were happy afterwards."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in TS15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Richardsons were professional throughout our removals from quote to packing to storage and finally to delivering our furniture and possessions.

"All of the staff were pleasant and helpful throughout each step of our move. We moved from a large house and there were 6 members of staff dealing with the packing all were excellent and took care of our things including pictures and antiques."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in TS9

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved just a short distance but required 3 weeks of storage between vacating one property and moving into our new home.

"Richardson's removal Company were first class, very professional, very considerate, punctual and extremely helpful.
They made sure everything was well protected, managed to manoeuvre some very heavy and awkward pieces of furniture and when we moved in, they made sure everything was where we wanted it to be before they left.
I would thoroughly recommend them."
 
 
 
 


Review 21 Feb 2020
Recommended by customer in DL3
 My Age: 70 + 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just a matter of moving a grand piano and taking it into storage, while the floor was sanded.
 
Cost: £400
 

"The whole business was organised very speedily and efficiently."
 
 
 
 


Review 8 Aug 2019
Recommended by customer in KA30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Initial uplift of contents into storage, to be held there in the North East until we found a permanent property. We were given options for access during the storage period but fortunately didn''t have to do so. With the agreed notice period given, we requested delivery to our new home in the West of Scotland and in fact it was arranged a week earlier than we thought was possible.
 
Cost: £2200
 

"We required uplift into storage until we found a permanent property. From uplift through storage until final delivery we found the whole service very professional. The quote at the outset was competitive and having used the company three times we readily recommend it to people who need a First Class removal company.The staff were capable of understanding our needs vis-a-vis storage and at all times we felt we were in safe hands."
 
 
Team:
Stu, Andy and John Burridge
 
 
 


Review 6 Aug 2019
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from large 4 bedroom 2 staircase semi, to a 2 bedroom bungalow!
 
Cost: £1174
 

"The whole experience of selling and buying property is so stressful, this removal firm made the actual moving process as good as possible.
We were impressed with their professionalism, efficiency and good humour.
We would have no hesitation in recommending them to anyone."
 
 
Team:
Paddy, Josh, Terry
 
 
 


Review 6 Aug 2019
Recommended by customer in TS8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had sold our previous house and Toby from Richardson came to see us and provided a range of quotes as we thought we would have to put our furniture etc. into storage. We found a new home to move into and at the last minute the sellers asked if we could complete the purchase within 3 weeks. Toby was great and changed our order so that we could move straight into the new home.
 
Cost: £1400
 

"As already mentioned, Toby was really helpful and explained everything clearly. We had asked for a full packing and removal service and the guys came the day before the move to commence packing and loading the truck. They worked were on time and very courteous, they worked really hard and efficiently. They arrived on time on the day of the move and after completing the emptying of our house, garden and garage offloaded everything where we requested at the new house. We had quotes from a number of companies and Richardson gave us the service we wanted."
 
 
Team:
Tommo
 
 
 


Review 6 Aug 2019
Recommended by customer in LL14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Teesside to North Wales. Effects were loaded quickly and carefully and offloaded the following day into storage in North Wales. Everything was covered over to prevent damage in transit and packaging material was used for storage. Nothing was damaged. Thoroughly recommend.
 
Cost: £930
 

"We had three quotations and used this company because they were able to accommodate our required timings for pickup and delivery. As it transpired I had no complaints from the quotation stage to final delivery. Good communications throughout."
 
 
 
 


Review 5 Aug 2019
Recommended by customer in TS97
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our own home to a rental property and from there to a new build. We had furniture in storage The process took about 12 months. During this time Richardsons moved furniture to our daughters house as well as collecting a mattress from our sons flat.

"I cannot praise Richardsonís enough. From start to finish they were professional, courteous and worked with us to achieve what we set out to do.
If ever there was a query it was dealt with and they did what they said they would do and on time.
Moving house is extremely stressful but to know you can rely on your removal company to do their job well makes all the difference
Thank you"
 
 
 
 


Review 8 Jul 2019
Recommended by customer in TS14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was over two days, first move was the contents from our rented property and the second day was from Storage which was held by Richardsonís for the last year and a half in there warehouse

"Each day of our two day move went remarkably well, despite the weather, our belongings were still in the same condition as when they were packed and stored
This was our third move with these guys and as per pervious they performed excellently

Many thanks Richardson Moving and Storage"
 
 
Team:
John, Toby and all the guys
 
 
 


Review 6 Jul 2019
Recommended by customer in TS22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bedroomed house to another 4 bedroomed house with preloading of van the previous day
 
Cost: £1176
 

"Very pleased we chose Richardsons"
 
 
 
 


Review 5 Jul 2019
Recommended by customer in TS26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
8 Woodhouse Lane

"This is the 3rd time I have used Richardson's for moving and storeage and would not use any other company. They give full estimate of all costs and all of their staff are friendly and polite. I have never had any item broken or damaged.
I would have no hesitation in recommending Richardsons Removals to friends and family."
 
 
Team:
Josh, Gary, Mike, Mathew.
 
 
 


Review 5 Jul 2019
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Absolutely amazing from start to finish. All aspects of the move were made incredibly stress free by the friendly and helpful staff and operators.
 
Cost: £2100
 

"Brilliant from start to finish couldn't have asked for any more."
 
 
 
 

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