Richardson Moving & Storage Ltd

Moving House, Vickers Close, Preston Farm Industrial Estate
Stockton-on-tees
Cleveland
TS18 3TD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Richardson Moving & Storage Ltd 9.8/100
505 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 505 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent team of removers who respected my property,. They checked all of the furniture to be removed and set about the task. During the move they checked on our wishes for the furniture to g wrapped...."   more
 
" Richardson's provided a few services for me during a complicated and protracted house sale/move which involved moving my belongings a few times in six months. Each time they went above and beyond in ...."   more
 
" Although not to lowest quote, we gained the impression that it was by far the most professionally organised with a very thorough assessment by Josh. Richardson's were very flexible and accommodated a...."   more
 
" Richardsons were recommended by another company who were unable to accommodate our move on the required date- how fortunate we were! Richardsons were so helpful, communicated well, solution focused, i...."   more
 
 
About Us

The customer is always our first concern. We plan each move and each day, to ensure that each customer gets exactly the service levels they were expecting.

Our warehouse, vehicles and highly motivated teams really are 2nd to non.

Real quality is much cheaper than you would imagine and we serve every type and move and storage job.

Give us a call for a free, no-obligation quotation
     
Customer Reviews
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Review 6 Aug 2025
Recommended by customer in TS13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Property of a three bedroomed converted chapel taken for storage. An antique French glass fronted cabinet, several bookcases.

"Excellent team of removers who respected my property,. They checked all of the furniture to be removed and set about the task. During the move they checked on our wishes for the furniture to g wrapped all delicate items with appropriate padding and carefully conveyed them to the can and placed them safely and securely within the van."
 
 
Team:
Daniel, mike
 
 
 

Review 6 Aug 2025
Recommended by customer in TS18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House sale/purchase and also storage services for a month. It was a fairly complicated few months due to hiccups in the chain.

"Richardson's provided a few services for me during a complicated and protracted house sale/move which involved moving my belongings a few times in six months. Each time they went above and beyond in terms of how carefully and skillfully they performed each task but also being aware of how stressed I was during these times too. They took time to ensure that everything was safe, clean and also that I was ok too! On one of the days it was absolutely boiling and Im not sure how they managed to cope in those temperatures but they remained super efficient and cheerful despite the heat. This is the second time I have used Richardson's after having them recommended to me from a friend and I wouldn't use anyone else. I have also recommended them to friends who have also found their service to be exemplary."
 
 
Team:
There were a few different team members - all were wonderful!!!
 
 
 

Review 5 Aug 2025
Recommended by customer in TS16
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved locally from a 4 bedroom house to a smaller house close by, which went extremely smoothly.

"Although not to lowest quote, we gained the impression that it was by far the most professionally organised with a very thorough assessment by Josh. Richardson's were very flexible and accommodated a "staged" move allowing us to transport some items ourselves. The packers were really nice guys and very efficient. The same team looked after us on the day of the big move and safely transported all our big items to the new address. My wife and I can highly recommend this firm to do an excellent job"
 
 
Team:
Alan Mike (Dev) and Ben
 
 
 

Review 5 Aug 2025
Recommended by customer in YO7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A downsizing move from a large5 bedroom property to a smaller character property- both within same locality and rural.

"Richardsons were recommended by another company who were unable to accommodate our move on the required date- how fortunate we were! Richardsons were so helpful, communicated well, solution focused, informative and carried out the removal process in close consultation and as agreed and planned. The team worked exceptionally hard on one of the hottest days of the year- remained upbeat and kept the pace going all day. The team lead was courteous and liaised closely with us across the days- having him for both days offered consistency and gave confidence. A thorough and professional service from beginning to end- highly recommended."
 
 
Team:
Josh and Tom were our key links.
 
 
 

Review 5 Aug 2025
Recommended by customer in TS9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was easy due to Eric and his assistant being very helpful and efficient

"Very pleasant, very efficient, punctual and made our move easy."
 
 
Team:
Eric and his assistant ( can’t remember his name)
 
 
 

Review 5 Aug 2025
Recommended by customer in TS20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to storage to EU

"Richardsons, father moved us in 2011. We chose the firm as a friend had worked for them. Service was exceptional. We believe in employing local firms as their knowledge is priceless.

14 years on and require move to storage and then to EU. We have son handling our work and again service and consistency is excellent.

All staff have been polite, friendly and their camaraderie is so good working effortlessly as a team giving great care to individually wrapping breakables and teaching us how to pack a great learning curve in the dos am donts of removals. It's not just a job it's a profession conducted by people who care has been our benefit.

In addition working with another family firm to get us where we need to go is really impressive.

So thank you Richardsons and Tonks it has been a pleasure having you in our home

"
 
 
Team:
Josh, Dan, Tommo, Matty, Alan, Mike, Ali, the mice lady in the office, the Tonks guys. We had 10 people on site at times so check the sheets as cannot remember all names, they are all brill
 
 
 

Review 14 Jun 2025
Recommended by customer in TS16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Scotland to Teesside with some delicate possessions and items precious to us.

"The team went above and beyond what was expected from quote to removals and storage."
 
 
Team:
Tom and Dan
 
 
 

Review 13 Jun 2025
Recommended by customer in TS15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We downsized to a small apartment within a residential block which made the move difficult for parking and access but move accomplished without any disturbance to existing residents.

"The removal team were exceptionally good. Once they had the information on what we wanted they completed all packing and furniture moving very fast and then moved everything to the new home, placing boxes and furniture into pre agreed locations for us to unpack at our own pace.
The team were friendly fast and helpful. We couldn’t have had better service."
 
 
Team:
Matt and team
 
 
 

Review 8 Apr 2025
Recommended by customer in DL10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We couldn’t be more delighted with the service provided by Richardson Removals & Storage during our recent house move. From start to finish, the entire experience was seamless and handled with exceptional professionalism.

"On the day of the move from our old home, we were warmly greeted by Tom and his team of seven courteous, cheerful, and hard-working gentlemen. They immediately set to work with great care, laying down protective coverings on the carpets and banisters before beginning the removal process. Their attention to detail was outstanding—they packed everything meticulously, including six large sofas, ensuring that each item was secured safely into the removal vans.

Due to a short delay in our move-in date, our belongings needed to be stored temporarily. Josh promptly provided a very fair and reasonable revised quote to accommodate this, which we greatly appreciated.

When moving into our new home, the team once again arrived punctually and fully prepared. They laid protective coverings throughout and consistently checked in with us to ensure that boxes and furniture were placed exactly where we wanted them. Nothing was too much trouble—even when we changed our minds about the placement of certain items, they remained patient and accommodating throughout.

A minor incident occurred when the lid of a garden storage box was accidentally damaged during the move-out. Tom immediately brought it to our attention and photographed it for reference. The issue was resolved swiftly and professionally, with the item replaced to our complete satisfaction—no fuss, no quibble.

In every way, Richardson Removals & Storage exceeded our expectations. They were friendly, respectful, efficient, and utterly professional at every stage. We wouldn’t hesitate to use them again and recommend them wholeheartedly to anyone looking for a top-tier removals company."
 
 
Team:
Tom and Danny
 
 
 

Review 24 Mar 2025
Recommended by customer in ts11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House move from 3 bedroom property

"A first class removal service from start to finish. The team was professional, on time, took care with our belongings and made what was quite a stressful process in terms of moving house, a pleasant experience."
 
 
Team:
Ali, Tom, and others
 
 
 

Review 2 Feb 2025
Recommended by customer in TS11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bed house to 2 bed bungalow. Excellent service all round from Richardson

"Great service. Professional efficient and friendly- particularly impressed with the packing service,"
 
 
 
 

Review 1 Feb 2025
Recommended by customer in DL6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Slightly unusual move from two properties five months apart and storage was included too. Both local moves so no large distances involved.

"Richardsons were a pleasure to deal with from beginning to end. The staff were professional, respectful and friendly at all stages of the journey. They helped with suggestions for ease of move and although we had to rearrange the moving date on several occasions due to conveyancing challenges, they accommodated us completely without issue. I would recommend Richardsons for storage and removals to anyone wanting a professional service with a smile."
 
 
Team:
John Burridge
 
 
 

Review 31 Jan 2025
Recommended by customer in TS16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house move locally from 3 bed to 4

"I can’t thank your team enough. They were by far the most professional and efficient part of the entire house sale/move.
We had a lot of uncertainty about our move date Richardsons reassessed us and accommodated all the way through.
A severe storm hit the day of the move but the team ensured all our possessions were taken care of and even took the time to help us secure the garden fence which came down with the storm mid move!
The team were quick, respectful of the items and properties and all round good blokes.worth every penny. Thanks Richardsons"
 
 
 
 

Review 10 Dec 2024
Recommended by customer in BB14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home move. About 100miles. Typical family home, although I am now on my own.

"Friendly, helpful and polite team, both removal crew and office staff.

All very efficient and understanding. A good team."
 
 
 
 

Review 9 Dec 2024
Recommended by customer in TS16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a long distance removal over 3 days in total.

"The staff were friendly and efficient with everything very well wrapped firstly in paper and then placed into boxes with each box clearly marked with the contents and which room they came from. Unloading was again friendly and efficient with a request where each box should be taken to. Overall everything that we wanted was catered for,nothing was damaged. Would recommend."
 
 
 
 

Review 9 Dec 2024
Recommended by customer in TS25
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing from 5 bedrooms to 3 bedrooms was always going to be challenging. .

"However, this company was absolutely brilliant with the packing up of the old house. Such care was taken and box labelling so at the other end we just needed to arrange stuff.
The removers were all very professional and cheerful and careful.
From the initial phone call to book an appointment for quoting the move every person we interacted with was excellent."
 
 
Team:
Josh. Tommo plus all the guys on the packing and delivery
 
 
 

Review 7 Nov 2024
Recommended by customer in TS17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move requirements kept changing but this didn''t put the team off. We needed to move into a rental property but every time we thought we had sorted this we discussed items for storage and move then lost the rental. Finally a property and date agreed but storage needed to be increased and move was much less as the property was much smaller than our home. Some things got mixed up but one can manage without 3 bags of coat hangers and Cd''s when a radio is available. We opted for the full packing service, move to storage and house with a future date to move everything back again.

"We had a stressful time leading up to the moving date as dates were changed several times and at one stage close to cancellation.
The staff were patient and explained the process to us several times, It took a lot to sink in, must be an age thing or that it was a whole new experience for us.
Guys were great and offered an excellent dog minding service.
Worth their weight in tea and coffee.
fantastically professional, fast and not distracted from the task in hand.
Courteous and chatty putting us through our paces helping us relax and think clearly before making decisions on packing, storage or move.
Excellent service offering help/advice with big items such as washing machines and freezers once in the new house so our move was smooth."
 
 
Team:
Josh, John, Alan, Kev, and a few others.
 
 
 

Review 5 Nov 2024
Recommended by customer in Ne65
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from modern house on housing estate via storage to small ancient cottage in small village

"Everyone involved in my move via storage was helpful, professional and great to deal with. Special mention to Tom and Danny who went above and beyond in their efforts and supported me throughout the entire process."
 
 
Team:
Josh, Tom and Danny
 
 
 

Review 4 Nov 2024
Recommended by customer in Ts96
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
moved from a 4 bed modern house to a much older house, they helped move a grand piano and did this with care and efficiency.

"I cannot say how good the team were, basically if you are moving house you would be mad not to use them. I cannot believe how hard they worked, how kind they were and how they made the day flow so well. I never really appreciated how critical a good removals company -until now."
 
 
Team:
Tom, Dan, josh, john
 
 
 

Review 4 Nov 2024
Recommended by customer in TS9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving some of our things from North Yorkshire to the South and similarly some things from the South to North Yorkshire. A long roundabout trip that required experienced hands and an overnight stay-over!

"We were moving some of our things from North Yorkshire to the South and vice versa. It meant an overnight stay for the guys, as it would have been too long a shift in one go (especially the traffic queues on the A1!!). Alan and Mike were great about it. They worked hard to get us packed up at one end, drive south, unload, reload and head off to their B&B. The next day they then drove back to Yorkshire where they unloaded, again putting furniture back together, even finding the right size screws for securing fixings better than they had been!

All achieved in good humour and steady hard work to get the job done. They made it all seemingly 'light' work even though it wasn't. Their experience and hands on approach meant the whole project was completed without pain.

Thank you. No hesitation in recommending both them and the wider Richardson's team."
 
 
Team:
Alan and Mike
 
 
 
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