Todds Removals & Storage

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Todds Removals & Storage 9.6/100
883 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 883 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The move was professionally handled from start to finish. Parking was difficult at the new address but the men overcame this. Nothing was broken or damaged, unlike another company I had used before...."   more
 
" Our team were polite, humourous and efficient. Nothing was too much trouble and they kept us informed of their movements, getting us to check each room when they had finished. When they had a coffe...."   more
 
" Excellent service would 100% use again. Very very helpful. Nice guys couldn't do enough for us very very happy. Went above and beyond thank you."   more
 
" Efficient and courteous we were most satisfied with all aspects of our move."   more
 
 
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Customer Reviews
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Review 2 Dec 2020
Recommended by customer in CO5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bed bungalow to 3 bed townhouse. Sette wouldn't fit up the stairs. I had a very large and heavy safe to move.
 
Cost: £1416

"The move was professionally handled from start to finish.

Parking was difficult at the new address but the men overcame this. Nothing was broken or damaged, unlike another company I had used before. I would certainly use Todds again."
 
 
 
 
 
 


Review 26 Nov 2020
Recommended by customer in CO14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our team arrived at 8.00 and got on to loading straightway. They were on their way to our new address by 11.00.

At the other end we were let into the house by the builder and straightaway the floor coverings were down and the guys got on to unloading.
 
Cost: £1332

"Our team were polite, humourous and efficient. Nothing was too much trouble and they kept us informed of their movements, getting us to check each room when they had finished.

When they had a coffee break it was kept to a short time. At the new address they didn't stop, just worked through.

Having had a bad year regarding our move, the team made the actual move quite light and (almost) fun!"
 
 
 
 
Team:
Pete Kyle
 
 
 


Review 23 Nov 2020
Recommended by customer in E5 0
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from large detached farm house with 6.5 acres to London terrace.

Lots of storage item for basement.
 
Cost: £2175
 
 
 
 


Review 20 Nov 2020
Recommended by customer in CO3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Some of our bigger item where a tight fit upstair they got them up verygood our big 4 seater sofa a struggle to get out old house all sort☺
 
Cost: £744

"Excellent service would 100% use again.

Very very helpful.

Nice guys couldn't do enough for us very very happy.

Went above and beyond thank you."
 
 
 
 
 
 


Review 17 Nov 2020
Recommended by customer in SW9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Nov 2020
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 13 Nov 2020
Recommended by customer
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Efficient and courteous we were most satisfied with all aspects of our move."
 
 
 
 
 
 


Review 12 Nov 2020
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 12 Nov 2020
Recommended by customer in IP21
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good move

No problems

Good Team.
 
Cost: £1147

"Excellent would recommend to anyone."
 
 
 
 
Team:
Peter Lewis Mic
 
 
 


Review 9 Nov 2020
Recommended by customer in DT6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We stored our furniture for 18 months while we stayed with family and bought and sold property.
 

"At this distance I cant remember the cost but at a stressful time we found Todd's unfailingly helpful. Our furniture was well stored and returned to us in good condition.

An excellent service."
 
 
 
 
Team:
Adam Tony
 
 
 


Review 5 Nov 2020
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Short move 3 miles.
 
Cost: £369

"Everything went smoothly."
 
 
 
 
 
 


Review 5 Nov 2020
Recommended by customer in CO6
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very smoothly-were there promptly and finished packing by 11.30am. Very helpful.
 
Cost: £636

"The team were extremely helpful, and nothing was too much trouble.

I highly recommend Todd's removals."
 
 
 
 
 
 


Review 5 Nov 2020
Recommended by customer in LE65
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth.
 
Cost: £2013
 
 
 
 


Review 29 Oct 2020
Recommended by customer in CO10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The men packing were fantastic - careful, In good spirits and thoughtful and hard working.

Thank you."
 
 
 
 
 
 


Review 29 Oct 2020
Recommended by customer in CO9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved us to temporary address and put items in storage
Twice!!
 

"Excellent service - extremely smooth and surprisingly stress free ( almost! ) "
 
 
 
 
 
 


Review 26 Oct 2020
Recommended by customer in BH19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving during lockdown and lockdown easing period more challenging - But Todds were very accommodating and professional.

Over storage and move dates.
 

"I have used Todds for a previous move and storage.

They are friendly, helpful and very punctual.

They asked if I needed to be advised on information left, But I stated no as only moved 2 years previous otherwise they would have advised on info."
 
 
 
 
 
 


Review 23 Oct 2020
Recommended by customer in CO15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We had a great team of 4 men, they were friendly, you could have a laugh with them and were so efficient.

Very polite, cant praise them enough.

They made a quite stressful time a lot easier.

Highly recommend.

Thank you all very much."
 
 
 
 
 
 


Review 20 Oct 2020
Not Recommended by customer in CO11
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Seemed to be very rushed unloading. Have discovered some damages to items afterwards, not sure if/how to claim."
 
 
 
 
 
 


Review 19 Oct 2020
Recommended by customer in IV23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Moving from Suffolk to the NW highlands of Scotland could have been a nightmare but you did an excellent job. Very professional team.
 

"From beginning to end everyone was so helpful.

Everything arrived infact so very happy!

Tony and Bary did a fantastic job delivering all our worldly possessions and worked their socks off."
 
 
 
 
Team:
Tony Barry
 
 
 


Review 19 Oct 2020
Recommended by customer in CO6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 bed house clear receptions were lots of out door furniture lots of art to 4 bed 2 reception.
 
Cost: £3000

"Fantastic team extremely helpful great care and attention our second move with Todds."
 
 
 
 
 
 

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