Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Todds Removals Ltd 9.6/100
952 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 952 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very disorganized arrangements e.g. removers didn't have materials for packing items & planned same-day delivery to London contrary to agreement causing inconvenience. Didn't know that removal was...."   more
 
" Very rushed and stressful, I know they are against the clock but they could be a little bit more understanding. The main guy was very rude at times. Wanting to load up as quickly as possible not reall...."   more
 
" Removal Inc packing SVCS. have not unpacked yet as new house will not complete until May 2021"   more
 
" When removal men put bed up then make the mistake of packing the headboard posts down to floor instead of raising 1-"2" so it can be easily pulled out to clean ie above carpet level."   more
 
 
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Customer Reviews
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Review 21 Apr 2021
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Pete
 
 
 


Review 16 Apr 2021
Recommended by customer in SY5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2946
 
 
Team:
Peter Michael Joe
 
 
 


Review 16 Apr 2021
Not Recommended by customer in SW15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 1/10
The firm took care in packing and handling our property
Collection & delivery 1/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving some house chattels from Suffolk to London.
 
Cost: £600

"Very disorganized arrangements e.g. removers didn't have materials for packing items & planned same-day delivery to London contrary to agreement causing inconvenience.

Didn't know that removal was from a second storey property due to poor internal liaison.

"
 
 
 
 
 
 


Review 16 Apr 2021
Not Recommended by customer in CM8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very stressful, very rushed. Main guy very rude at times. Impatient at times.
 

"Very rushed and stressful, I know they are against the clock but they could be a little bit more understanding. The main guy was very rude at times. Wanting to load up as quickly as possible not really taking time to look after our things. Therefore cot was broken, draw runner broken off, chips and dents to lounge cabinet etc. The young guys were nice and more courteous. Claiming for cot damage but not the rest, buying glue seems a better option. We would not use this company again."
 
 
 
 
 
 


Review 15 Apr 2021
Recommended by customer in CB8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 15 Apr 2021
Recommended by customer in CO10
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground, first and second storey detached house.
Need to move large pieces of furniture.
Furniture moved to storage Barry and Karl were very professional.
 
Cost: £3504

"Removal Inc packing SVCS.
have not unpacked yet as new house will not complete until May 2021"
 
 
 
 
Team:
Barry Carl
 
 
 


Review 12 Apr 2021
Recommended by customer in IP33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The challenge was my buyer waiting to move in (with the same removal company) and I was not able to get into seller's property. Informed by company my money was received and no longer owned!!
 
Cost: £623

"When removal men put bed up then make the mistake of packing the headboard posts down to floor instead of raising 1-"2" so it can be easily pulled out to clean ie above carpet level."
 
 
 
 
 
 


Review 12 Apr 2021
Recommended by customer in IP30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved a climbing frame from the garage to the garden of the new house. This was tricky potentially but it was done very well.
This was part of a move from a 4-bed to another 4-bed house.
 
Cost: £972

"Removal team were friendly and efficient and we were really pleased ample packing materials were provided in good time for the move."
 
 
 
 
 
 


Review 6 Apr 2021
Recommended by customer in CO9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from one village to the next, went very smoothly and they did not complain about the front steps!!
 
Cost: £1050

"The guys really made the move feel easy and they were relaxed and friendly, but also professional and courteous. We would definitely use again and would recommend highly. Thank you ever so much!!"
 
 
 
 
 
 


Review 1 Apr 2021
Recommended by customer in NR21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Managed over two days. Second day driving to new property, first day packing up.
 

"An absolutely first-class service, I cannot recommend Todds highly enough. Nothing was too much trouble for the removal men who were so helpful to me as a single woman moving I felt well supported and looked after. Thank you all so much!"
 
 
 
 
 
 


Review 1 Apr 2021
Recommended by customer in CO11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3-bed semi-detached in Central Colchester to a 4-bed detached in Lawford. A child's sleigh bed frame and a baby's cot bed were dismantled and then re-assembled for us. The only item of interest was a very tall wooden giraffe. The move went smoothly with slight delays (Key collection at 3.30 PM)
 
Cost: £972

"One of the reasons we chose Todds was that the quotation visit was very professional and helpful and the follow-up documentation and quote were very clear and easy to understand (the clearest out of three companies we looked at).
The removal staff were courteous, friendly, and approachable."
 
 
 
 
Team:
Adam Joe
 
 
 


Review 1 Apr 2021
Recommended by customer in CO6
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We all made the comment as to how happy they were and joyful.
 
Cost: £1376

"Turned up on time, put down lots of floor protector, it was a rainy day. They were an incredible team and nothing was too much trouble!!"
 
 
 
 
 
 


Review 30 Mar 2021
Recommended by customer in CU10
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We found the move much easier than we expected. It went smoothly and we were very happy with the service.
 
Cost: £2210

"The first day of the move was the most crucial day. having four removers who were competent, efficient, careful and kind was such a bonus. We were very impressed with them and feel they provided an outstanding service. There was not much to do on day two but expertise was"
 
 
 
 
Team:
Kyle Adam Michael
 
 
 


Review 24 Mar 2021
Recommended by customer
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward house to house move.
 
Cost: £646

"Absolutely brilliant cannot fault Todds in anyway. Stress-free move. Pete and his boys were fantastic, punctual, friendly and professional. Worth every penny and would absolutely use them again."
 
 
 
 
Team:
Pete
 
 
 


Review 23 Mar 2021
Recommended by customer in UB6
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out of house October 2020, used storage until moved into new house January 2021.
 

"Staff were on the whole polite and understanding. A few boxes were packed with little consideration, but majority was well packed."
 
 
 
 
 
 


Review 22 Mar 2021
Recommended by customer in IP22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
two teams of removal men took two days to move out of our home and two days into the new property. It was a huge move including antique snooker table, gym equipment, and sofas, and much large furniture.
 
Cost: £4750

"Todds staff were fantastic. Ours was a huge move and over 50 miles in distance. They were punctual, very cheerful and very careful with everything."
 
 
 
 
 
 


Review 17 Mar 2021
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from cottage in castle Hedingham to bungalow. Move included large quantity garden metrial and plants.
 
Cost: £284

"The move involved transferring items down a very small staircase and out of front window of cottage."
 
 
 
 
 
 


Review 15 Mar 2021
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Sorry, cannot remember all teams names (a big day); but they were brilliant, efficient and courteous. I have used before, would use again and would always recommend."
 
 
 
 
Team:
Lewis
 
 
 


Review 12 Mar 2021
Recommended by customer in IP9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Limited space to park lorry but the team made a great job in moving contents.
 
Cost: £942

"The lorry and team arrived promptly. Were very pleasant and handled our belongings with great care.
They put together the bedroom furniture when got to new address."
 
 
 
 
 
 


Review 10 Mar 2021
Recommended by customer in WA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from our semi-detached house to another but the new house was on third floors. The main challenge was the distance of 200 miles so the move with packing was done over three days.
 
Cost: £2640

"The removal was the most trouble time I have ever had. The removal men (I forget their names) were calm, efficient, extremely careful with all my possessions, and very obliging "
 
 
 
 
 
 

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