Todds Removals & Storage

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Todds Removals & Storage 9.6/100
842 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 842 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Best move yet. Our Ninth executed with military precision."   more
 
" We were very happy with the move. Mentioned upon time and were helpful and polite. Social distancing was carefully observed and nothing seemed too much trouble."   more
 
" A fantastic service from start to finish. Really pleased we used Todds and would recommend to anyone! Thank-you guys! very professional service from start to finish."   more
 
" Polite, efficient and on time."   more
 
 
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Customer Reviews
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Review 7 Jul 2020
Recommended by customer in IP6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal house move
 
Cost: £425

"Best move yet. Our Ninth executed with military precision."
 
 
 
 
Team:
Tony
 
 
 


Review 30 Jun 2020
Recommended by customer in CO10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Sudbury to Lavenham; care taken with delicate furniture and garden terra cotta pots some with plants in them.
 

"We were very happy with the move. Mentioned upon time and were helpful and polite. Social distancing was carefully observed and nothing seemed too much trouble."
 
 
 
 
 
 


Review 29 Jun 2020
Recommended by customer in CM6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving was stressful-as took place straight after covid lockdown.

Todds made it as stress free as possible.
 
Cost: £793

"A fantastic service from start to finish. Really pleased we used Todds and would recommend to anyone!

Thank-you guys! very professional service from start to finish."
 
 
 
 
Team:
Adam
 
 
 


Review 8 Jun 2020
Recommended by customer in CO10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The vehicle with 3 men arrived 8 am. They worked methodically and well and were very polite. Unfortunately they could not get our devan beds upstairs due to the design of the old cottage stairs although they did manage to get the matresses upstairs.
 
Cost: £936

"Polite, efficient and on time."
 
 
 
 
 
 


Review 20 Apr 2020
Recommended by customer
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Happy with the price & the service I got!
 

"The driver and 2 porters were so helpful, happy and cheerfully cheeky! We all had a good laugh and time over the moving out of 1st property and moving in the new property! They were very helpful, it was a happy & memorable move! The guys was so good and hard working they got the job done in the quickest possible way! They didn't go over the time limit. They were very good with me as I'm deaf and we all helped each other out a lot! big thumbs up!"
 
 
 
 
 
 


Review 13 Apr 2020
Recommended by customer in IP30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenging aspects were twisting stairs (two flights)
 

"The removers were extremely and polite and helpful some of the furniture that had to go upstairs was quite difficult to maneuver due to the awkward staircases but the removes managed extremely we please pass on our thanks."
 
 
 
 
 
 


Review 1 Apr 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quite straight forward moving out, new property a time more challenging as had to push 4 detached houses away due to vehicle weight.
 
Cost: £800

"Very good team - communication well to get job done in what we felt was very quick time professional yet friendly. "
 
 
 
 
 
 


Review 23 Mar 2020
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Todds removal men went above and beyond to help me with everything as my husband has alzheimers
 
Cost: £468

"Couldn't fault them.
Thank you so much"
 
 
 
 
 
 


Review 19 Mar 2020
Recommended by customer in IP30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REmoval went as planned over 2 day period with some terms items going into storage.
 
Cost: £1640

"Removal men were friendly and efficient.
Guien weather conditions snow and pouring rain) they were clean and tidy."
 
 
 
 
 
 


Review 13 Mar 2020
Recommended by customer in CO9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very heavy lounge service handled well no complaining
 

"great team, professional and timely"
 
 
 
 
 
 


Review 10 Mar 2020
Recommended by customer in CO10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing service taking apart and rebuilding flatpack
 

"Superb and thorough and efficient and fast service delivered by bright, capable, brilliant, problem-solving men. Would highly recommend and use again."
 
 
 
 
Team:
Kyle Barry Tony
 
 
 


Review 10 Mar 2020
Recommended by customer in CO10
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went well on a damp day.
Cling film on stair carpet and runners down in the hall
All very professional.
 
Cost: £1238

"Trouble free move. Heavy sofa-Bed whipped upstairs in a trick and put on place."
 
 
 
 
 
 


Review 10 Mar 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing service
 

"Very efficient, helpful, unphased"
 
 
 
 
Team:
Tony Barry
 
 
 


Review 10 Mar 2020
Recommended by customer in CO2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £817

"It all went amazingly smoothly and what I particularly appreciated was the cheerful, sense of humour from the removal men that helped keep it all stress free."
 
 
 
 
 
 


Review 6 Mar 2020
Recommended by customer in NE25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance, multi property - 2 day house move.
Multiple date changes due to unforeseen complications.
 
Cost: £4000

"Pleasant, helpful and hard-working team-made a challenging move as stressless as possible considering the circumstances and weather."
 
 
 
 
Team:
Pete Barry Michael
 
 
 


Review 22 Feb 2020
Recommended by customer in CO8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ready packed up boxes and pieces of furniture to storage
 

"The men that come, both to our old address and to remove items for storage, and to our new address, (2 year later !) were at all times courteous, friendly helpful and professional.
Dealing with Todds in general has been a pleasure throughout. Thank you all.
"
 
 
 
 
 
 


Review 18 Feb 2020
Recommended by customer in CO10
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing of whole house and removal. Stairs were very tight in old house so beds were taken out of windows and moved into a 3 story house so lot of stairs.
 
Cost: £950

"Whole process was very easy from quotation and booking to the actual move. Everyone was very professional and helpful."
 
 
 
 
 
 


Review 17 Feb 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move local - use a local service - Todds as near to where we lived
2 bed house with a challenge for stain ____ items
 

"Brilliant, caring team. Most professional and helpful on time, no hassle and very good.
Would highly recommend had challenges with my fridge furniture into new home - measured it up careful and manage to get it all in.
Very , smooth and took all of the handle at me."
 
 
 
 
 
 


Review 14 Feb 2020
Recommended by customer in DN35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Thank you Todds.
My original planned move had to be reorganised due to a failed sale. Todds took everything in their stride and organised storage and once defined re delivery.
 

"Excellent service.
Todds Delivery and storage were first class. They were easy to deal with and took the stress out of the move. I would highly recommend Todds, great to deal with, great people.
Thank you Todds."
 
 
 
 
 
 


Review 14 Feb 2020
Recommended by customer in CM77
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move did not go well problems with solicitors passing money up chain the removal men waited nearly seven HRS.
 

"Removal guys very efficient very patient gained access in dark to new property. They were great no moaning just got on with unloading would recommend your c/o to friends in future."
 
 
 
 
 
 

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