AHL Roofing & Property Maintenance Ltd

Unit 5, Aylsham Business Park
Aylsham Road
Norwich
NR3 2BF

Roofers

Listed under:  Chimney Repairs & Rebuilds, EPDM rubber roofs, Fascias, Bargeboards & Soffits, Flat Roof Repairs, Flat Roofing, GRP Flat Roofing, Painters & Decorators / Painting & Decorating, Property Clearance, Property Maintenance, Roof Repairs & Refelting, Roofers / Roofing, VELUX Windows Installation
100% recommended   Rating AHL Roofing & Property Maintenance Ltd 9.9/100
48 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 48 reviews since 2020
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Having searched online for Norfolk Trusted Traders, and checked the company was trading as specialist in their field, I contacted AHL Roofing & Velux Specialists and spoke to their Operations Manager,...."   more
 
" Good workmanship throughout."   more
 
" From start to finish, Andy & all his team were a dream to work with. From being quite unsure about what needed doing, Andy explained, using photos taken in the loft, of exactly what there problem was ...."   more
 
" I cannot recommend Andy and his team highly enough. Professional from the start and went beyond the call of duty when velux products didnít arrive on time. Andy also kept me posted at all times and wa...."   more
 
 
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Customer Reviews
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Review 16 Jun 2022
Recommended by customer in PE9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
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Customer Review
 
After scaffolding was erected, the upper roof insulation was supplied and installed professionally to give my elderly and vulnerable relative improved thermal efficiency at her property. On there pitch roof installation, damaged roof tiles were replaced with new, and rotted felt under roof tiles was removed and replaced with new. An incorrectly laid outlet pipe was corrected. Facia work was upgraded and rotten timber was replaced with new. Original reed and plaster that has been left by previous workman was found, collected and disposed off correctly (fire hazard). Existing insulation was brought up to standard and correctly laid to improve heat loss. A bird comb was put in the eves. Ridge tiles were bedded and pointed and new verge boarding was applied. A cement fillet to main was of house was used. In all, it was an upgrade.
 
Cost: £3865
 

"Having searched online for Norfolk Trusted Traders, and checked the company was trading as specialist in their field, I contacted AHL Roofing & Velux Specialists and spoke to their Operations Manager, Mr Andy Sands-Moore. As Lasting Power of Attorney to an elderly relative with dementia, I explained the situation and asked for his professional help and advice. Andy listened carefully and suggested a site visit to ascertain exactly what was required. A full inspection, both internally and with the use of a drone meant that Andy had a clear idea of the work that needed doing. He also understood the need to work with the Carer so that my relative was not disturbed or made anxious by the noise and number of people working on the site. In fact, my relative was quite happy to have a little chat with Andy, and with the work being done. The Carer and the workmen, led by Andy, developed a good working relationship (helped, they said, by tea and biscuits) over the time they were there. Living 100 miles away, I appreciated Andy's time on the phone, explaining each stage of the work, and the photographs showing the state of the roof, both inside and out.

I was able to make a site visit as the work was finishing, and I met Andy and his team. I was impressed with how they were able to adapt and upgrade the roof-work as they saw fit. It was a professional and cohesive team that worked well to give an excellent result. I appreciated that they cleared up after themselves too."
 
 
Team:
Andy Sands-Moore
 
 
 


Review 4 Apr 2022
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and labour EPDM flat roof installation
 
Cost: £2795

"Good workmanship throughout."
 
 
 
 
 
 


Review 1 Apr 2022
Recommended by customer in IP22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removing tiles on a pitched bungalow roof, stripping and replacing felting, replacing existing tiles & making good all work. Also replacing flat garage roof with EPDM rubber roof.

"From start to finish, Andy & all his team were a dream to work with. From being quite unsure about what needed doing, Andy explained, using photos taken in the loft, of exactly what there problem was and what he could do. There was no pushing to accept the quote, just genuine concern for solving the issue. We felt the quote given was extremely fair & the time frame for work to start exceeded our expectations. Nothing was too much trouble & the care taken to make sure everything remained in order was outstanding. After completing the work on the bungalow roof, we used Andy & his team once more to replace the garage roof. We would have no hesitation in recommending AHL Roofing & Property Maintenance to anyone for their roofing needs. A great 'can do' attitude, extremely hardworking, tidy & conscientious."
 
 
Team:
Andy, Hayley & all the team.
 
 
 


Review 29 Mar 2022
Recommended by customer in Nr29
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of two velux low pitch windows.
 
Cost: £3000
 

"I cannot recommend Andy and his team highly enough. Professional from the start and went beyond the call of duty when velux products didnít arrive on time. Andy also kept me posted at all times and was helpful and patient when difficult decisions had to be made. I have to say the velux windows replacements and inside finish, look far better than the old windows and finish. Well worth the money, no more leaks and I know we now have a great team if we need any further work done."
 
 
Team:
Andy & team.
 
 
 


Review 22 Mar 2022
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reshaping & re-tiling a roof.The current roof had a number of issues resulting in frequently letting water in.
 
Cost: £5185
 

"After waiting a whole year for a roofer to re-tile my roof, I gave up & tried somebody new. The results were amazing, AHL visited within 24 hours. I was given Professional advice on the best way of getting the results which would be in keeping with an old Cottage. Then Andy was able to complete the work within a couple of weeks. I had been waiting for over a year, I was over the moon. Andy was also able to advise me on other professionals who could help with other jobs I had in the house & garden.
The roof looks great, the work was finished on time & it was cheaper than expected. I don't know what more I could have asked for.
If you are looking for a professional job with skilled workmen then look no further. Thanks Andy."
 
 
 
 


Review 15 Mar 2022
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New skylight
 
Cost: £1341
 

"Excellent work would highly recommend"
 
 
Team:
Andy
 
 
 


Review 11 Mar 2022
Recommended by customer in NR21

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We needed a Velux window replaced.

"AHL came out promptly with lots of information to let us choose the options. Andy was very helpful and informative. On the day the team were very professional and polite and did a superb job, even cleaning up thoroughly afterwards. We are very pleased with the results. Would definitely recommend."
 
 
 
 


Review 22 Feb 2022
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to roof - storm damage. 2 ridge tiles replaced.
 
Cost: £150
 

"I rang their office around 2pm on a Saturday. They took the details of the repair. They had my details because I have used them before. Andy rang me from his mobile within a few minutes. He was nearby and came round straight away. He looked at the damage and gave a verbal estimate and said he would do the work on Monday or Tuesday. He left about 2.35pm.
So it took 35 minutes from my phone call to the estimate.

He texted early on Monday to say that it was too windy to do the work, which it was.

He texted on early Tuesday to give an estimated time of arrival. He came with two other workmen as promised and completed the repair.

I agreed to pay by bank transfer. the Invoice was issued by e-mail at 5.21pm and I did the bank transfer early that evening.

Fast, friendly and efficient. Completely satisfied."
 
 
Team:
Andy Sands-Moore
 
 
 


Review 18 Feb 2022
Recommended by customer in NR21

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The service provided was to remove and replace four shattered velux windows.
 
Cost: £5000
 

"I am happy to give a reference for Andy & Ben from AHL Roofing and Property Maintenance Ltd for the work carried out at my house in North Norfolk. On the initial visit Andy explained clearly how much the work was going to cost and booked me in asap. The installation date was adhered to. They both worked extremely efficiently, were punctual and the windows were fitted within the day. Whilst working on the Velux windows Andy noticed some missing tiles etc on the roof and took photos to show me, I will be having them replaced as soon as. I cannot fault Andy and Benís workmanship and I always think a sign of a good workman is when they clear up afterwards which they most certainly did. I would not hesitate in recommending this company and I am thrilled with the work they have done."
 
 
Team:
Andy and Ben
 
 
 


Review 11 Jan 2022
Recommended by customer in NR27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dorma roof replacement and other roof repairs.
 
Cost: £3200
 

"I have never marked any review 10 out of 10 before, but however hard I try I simply cannot fault every aspect of AHL service, dispite Covid and considerable work load the was carried in a totally professional manner at a price that was very reasonable.
I thank Andy and his team for all their efforts.
"
 
 
 
 


Review 28 Nov 2021
Recommended by customer in NR27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dorma roof repair, plus various roofing repairs, outstanding service with due care to all aspects of health and safety. Faultless service added and abetted by unusually good weather.
 
Cost: £3200
 

"waited approximately 6 months to have the roof repairs done, no fault of Ahl ltd, due to covid and bad weather, we were keep in formed at all stages and when on site the work was carried with all due care and attention.
My only complaint is that we need more contracts of this quality."
 
 
Team:
Andy
 
 
 


Review 9 Nov 2021
Recommended by customer in Nr6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete re-roof of bungalow
 
Cost: £11700
 

"I am extremely impressed with AHL roofing.
Right from the start Andy and his team were highly professional and friendly. When assessing the job he was the only one that got a ladder and had a good look at what he was up against.
The quote was highly competitive and the work has a 10 year insurance backed guarantee.
Andy sent us photos as examples of his previous re-roofs which was a good indication of his high standards. He dropped off samples of our chosen tiles for us to look at.
He was able to bring the job forward a couple of weeks which was appreciated, especially as he is booked well in advance.
Everything happened when he said it would, delivery of skip, scaffolding etc
Once on site Andy and Tom worked tirelessly to a very high standard. They tidied up every day to minimise inconvenience with an extra clean up on the final day.
When completed, the skip and scaffolding were removed quickly.
We are delighted with our new roof. AHL made it a painless process from start to finish and completed the work to an extremely high standard.
Highly recommended."
 
 
Team:
Andy, Tom
 
 
 


Review 22 Oct 2021
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof replacement

"AHL Roofing did an excellent job replacing our tired roof. We are very pleased with the standard of work and quality of finish.
We would not hesitate to recommend AHL to anyone needing work on their roof"
 
 
Team:
Andy, Tom
 
 
 


Review 21 Oct 2021
Recommended by customer in NR25

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Refelt and improve large roof, valley and surrounds of windows.

"AHL roofing were always professional and have excellent before, during and after customer care. We are confident that the best job has been carried out. Any problems we have had since have been dealt with quickly and professionally. We highly recommend."
 
 
Team:
Andy and Tom
 
 
 


Review 20 Oct 2021
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof work, new ridge and hip, new felt a d new batons.
 
Cost: £9000
 

"Andy and Tom did a great job. They were friendly, professional, polite and punctual. They clearly take a lot of pride in their work, and the quality is fantastic. They were quiet and we hardly noticed they were there. Our neighbour even commented on how quiet they were when working. We have booked them again to do some work on our extension as we were so happy with the quality and their work ethic. I wouldnít hesitate to recommend them."
 
 
Team:
Andy and Tom
 
 
 


Review 12 Oct 2021
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Refurbishment of house roof and gutters and increasing insulation to parts of the house where this could only be done once the roof felt had been stripped away. To do this solar panels had to be removed and replaced once the work had been completed

"I would recommend AHL.
That is the stand alone statement. Anything else - a window dressing.
Work on our roof commenced once Andy and Tom had managed to rid themselves of Covid which had created a backlog. They worked hard in difficult circumstances on what is a very steeply pitched roof. They were punctual and professional in the work they completed. On occasions working in appallingly rainy conditions. It should be noted by anyone who has solar panels that most roofing companies require you to have the panels removed before roofing work can commence. AHL have a man ( it turns out to be Andy) who can do this."
 
 
Team:
Andy and Tom
 
 
 


Review 15 Jul 2021
Recommended by customer in NR1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full re roofing on property and repair on chimney and further chimney above passage with also some repointing work
 
Cost: £8300
 

"I cannot praise enough the team and hard work which at time proved more challenging than expected that they carried out. They worked non stop and were punctual and clear about the work and left the property in good order. I would fully recommend them and also having a guarantee gives peace of mind."
 
 
Team:
A du and Tom
 
 
 


Review 18 Jun 2021
Recommended by customer in NR27

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
AHL roofing were contracted to repair the roof lining on our bungalow, to replace broken tiles and to install insulation to a part of the loft that was inaccessible from inside.
 
Cost: £9038
 

"We had a number of quotes and choose AHL not only because of their competitive pricing but mainly due to their professionalism in the survey and communication.

Having booked several months ahead and enduring abysmal weather throughout May, I was pleasantly surprised that work was able to commence in early June within days of the original schedule. They then also worked over the weekend and brought in additional manpower to ensure that it was completed on time.

Communication from start to finish was excellent, not only explaining the different options (and pricing) available, but also explaining why certain options werenít appropriate.

Andy and the team were punctual, hardworking, professional and polite throughout the work. They even spent half a day at the end of the job sweeping and cleaning to ensure that everything was neat and tidy before they left.

We are very pleased with the standard of work and it is no exaggeration to say that we have also received positive feedback from others about the high stand of their work.

"
 
 
 
 


Review 29 Apr 2021
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof repairs and chimney rebuild
 
Cost: £11200
 

"Excellent. Came and gave a quote promptly, describing exactly what was needed and gave a date when work could begin. Also did a temporary repair till the work proper could take place some months away.
Delay Caused by the weather couldn't be helped, but came as soon as possible.
The chimney was not originally included, but Andy took photographs and videos to show the damage and quickly organised more scaffolding to support it.
The job took much longer than anticipated because of this, but the men all worked very long hours to make up for this.
We were kept well informed at all stages and we had every confidence in the work. The men cleared up as they went and we have even been given a garden voucher to replace the plants ruined by the scaffolding and work which had to take place in the front garden!

Highly recommend."
 
 
 
 


Review 31 Mar 2021
Recommended by customer in PE32

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-roofing the lower section of the very undulating roof which was also in an extremely poor condition on a traditional and very old farmhouse and replacing the old velux windows.
 
Cost: £10000
 

"Extremely professional from start to finish. At all times, given the difficulties caused by the pandemic to supplies and work schedules, we were updated as to when the work would start.
This was a tricky job as much of the timber of the roof was rotten. Previous repairs had exacerbated the situation but Andy calmly let us know how it could be rectified and talked us through what had been done at the end of every day. Where there were decisions to be made we were given the options and involved in discussions. The timber work was considerable as the roof needed raising and the sagging middle section needed leveling out.
The work ethic of Andy and Tom was exceptional from arriving early and leaving late. It was a joy to see the pride they take in the work they do.
These two are highly skilled and multi-skilled.
Altogether a great experience and the roof looks so much better and the windows are perfect."
 
 
Team:
Andy and Tom
 
 
 

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