Galloway Hire Tools

Unit 181 Hurricane Road, Heathhall Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PH

Tool Hire

Listed under:  Tool & Machinery Repair, Tool Hire
100% recommended   Rating Galloway Hire Tools 9.8/100
169 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 169 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" From first contact to final installation Kev and Linda provided a fantastic professional service. I had dealt with Kev at a family members installation so knew the great service we would get. Kev prov...."   more
 
" Knew what I wanted to buy ,so was in and out quickly . Machine was started up and new features were explained how it differed from my previous version,which I bought from the same supplier years ago...."   more
 
" Excellent customer care and back up service to any equipment I have purchased over the years"   more
 
" Great service as always from an efficient and professional company."   more
 
 
About Us

We don’t just hire! We Sell, Service and Repair too!

Visit us in store to browse a wide range of Stihl and Husqvarna machinery – from chainsaws to hedge trimmers, leaf blowers, lawnmowers and robotic mowers – battery, electric and petrol – at your leisure, and handle them to get a feel for the products. Our friendly expert staff are always ready to answer any questions, take the time to understand your needs and what you are looking for and go through all available options with you. You’ll find exceptional customer care and the best Stihl and Husqvarna advice and prices in the area.

All Stihl and Husqvarna machines undergo an inspection before they leave our store, they are prepared ready for use and we will run through how to use the machine safely to ensure you are confident with your new purchase before you leave the store.

ALL new machinery comes built, oiled, fuelled and charged where necessary – WE DON’T SELL IN BOXES.
     
Customer Reviews
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Review 15 Aug 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Stihl Imow supplied and installed
 
Cost: £2350
 

"From first contact to final installation Kev and Linda provided a fantastic professional service. I had dealt with Kev at a family members installation so knew the great service we would get. Kev provided us with knowledge and understanding of what we required and kept us up to date with the timing on delivery. Once the imow arrived it was installed immediately and Kev was fantastic continuing with the set up over the following days.
Can't speak highly enough of Kev and Linda at Galloway Hire Tools"
 
 
Team:
Kev and Linda
 
 
 

Review 11 Aug 2022
Recommended by customer in DG11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase of a new Stihl strummer

"Knew what I wanted to buy ,so was in and out quickly .
Machine was started up and new features were explained how it differed from my previous version,which I bought from the same supplier years ago .
Both ladies were friendly and had a bit of banter about them ,which is more pleasant to deal with"
 
 
Team:
Gail was one , don’t catch the others name-sorry??
 
 
 

Review 10 Aug 2022
Recommended by customer in DG 1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchased new Stihl battery hedger and leaf blower Dealt with GHT for 25 years for both business equipment, servicing and home garden equipment.
 
Cost: £300
 

"Excellent customer care and back up service to any equipment I have purchased over the years"
 
 
Team:
All the team, Kevin Linda and staff.
 
 
 

Review 10 Aug 2022
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Obtaining replacement parts.
 
Cost: £30
 

"Great service as always from an efficient and professional company."
 
 
 
 

Review 10 Aug 2022
Recommended by customer in Bb12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Bought a new Sthil strimmer
 
Cost: £350
 

"I was at the last minute on Saturday and the shop was due to close but it was no problem and got all the help I needed to make my decision as to which model I wanted"
 
 
Team:
Mrs Boss(nice looking blonde lady) and Mr Boss who filled the fuel and tested the machine despite wanting to rush off for a game of golf!
 
 
 

Review 10 Aug 2022
Recommended by customer in DG11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
New strimmer purchase
 
Cost: £500
 

"Great service from a nice team of people. Had good knowledge of products and happy to talk and give me information. Not the cheapest around but I want a local company to look after my needs which I can't get online. Overall, very happy, in all areas."
 
 
 
 

Review 10 Jun 2022
Recommended by customer in DG27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Bought a new Stihl Cordless mower.
 
Cost: £480
 

"I had been looking for a new mower to replace a heavy petrol mower as neither myself or my wife could use it anymore, I had read reviews about various cordless mowers and Stihl seemed to regularly come up on top . Called in and was shown the range by very friendly knowledgable ladies and bought one that day. Everything was very well demonstrated and explained and it is great to buy and support a local business."
 
 
Team:
Not sure
 
 
 

Review 9 Jun 2022
Recommended by customer in DG8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Stihl MSA300 Cordless Chainsaw
 
Cost: £699
 

"A great chainsaw, but a bit different to previous cordless chainsaws. So they guided me through how it functioned and how the different power levels work. Very much impressed with the saw and the usual fantastic service and extra details requested."
 
 
Team:
Aislinn & Gail
 
 
 

Review 8 Jun 2022
Recommended by customer in Kirk

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase of garden shredder/chipper
 
Cost: £1800
 

"Friendly knowledgeable a smooth easy transaction. When I picked up the machine a full demonstration on operating it."
 
 
Team:
Gail
 
 
 

Review 13 May 2022
Recommended by customer in DG28
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Assessment of trimmer and provision of replacement.
 
Cost: £250
 

"Service is always friendly,informed, and reasonably priced."
 
 
Team:
All the team are sound.
 
 
 

Review 13 May 2022
Recommended by customer in DG1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase of new lawnmower.
 
Cost: £800
 

"Good professional service and advice."
 
 
Team:
Gail
 
 
 

Review 13 May 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had 2 imows installed and purchased a strimmer
 
Cost: £6200
 

"My initial enquiry was very quickly followed up by a site visit and within a few days I had both Imows installed with no inconvenience whatsoever. Their service is excellent. Called to say that my dog had dug up some cable and it was dealt with the very same day. I cant rate them highly enough.

"
 
 
Team:
Kev
 
 
 

Review 7 Apr 2022
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Galloway hire tools recently helped HMP Dumfries in aquiring new machinery, changing from fuel based to battery operated.
 
Cost: £6000
 

"Galloway hire tools staff from start to finish during the whole process were very helpful and understanding from giving us initial information on the product we were intending to buy, detailed quotes, and the delivery and after care advice which was of a very high professional standard. They were very knowledgeable and helpful with all our questions and queries. I would highly recommend anyone to use them in the future."
 
 
Team:
Gail Studders
 
 
 

Review 4 Apr 2022
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Advice on purchase of spares and new equipment.
 
Cost: £500
 

"Excellent company to deal with - very professional and always a friendly service."
 
 
 
 

Review 29 Mar 2022
Recommended by customer in Dg35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchased new stihl saw

"Straight forward simple and easy process explained what I was after what my budget was and the and go exactly what I was after."
 
 
 
 

Review 19 Mar 2022
Recommended by customer in Dumf
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Check the feasability of repair or replace stihl hand pruner . we concluded replacement would be more sensible. the bonus being I had spare chain and battery!

"great experience again at Galloway Hire Tools excellent & prompt service as ever."
 
 
 
 

Review 17 Mar 2022
Recommended by customer in Dg14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase of new cordless hedge cutter.

"Over the years I have used Galloway hire for all my stihl tools and any servicing and repairs I have needed.usually when I go in I have a idea of what iam after and they will show and explain what they can offer it’s not a case of them selling the most expensive tool but more explaining to you the tool most suitable for your job they will explain to you any extras that are available but never push you into buying them. as a local family run business they should be supported before the big national company’s who lack the personal service and after care support."
 
 
 
 

Review 15 Mar 2022
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bought new saw
 
Cost: £1000
 

"Galloway hire tools strength is in the practical knowledge of what they do."
 
 
Team:
All of them .
 
 
 

Review 23 Nov 2021
Recommended by customer in DG7

 I'm: Female 

 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Most recent purchase, a Bosch hammer drill. Numerous other purchases in past.
 
Cost: £144
 

"Always my go-to place in Dumfries for tools and machinery. Unfailingly helpful with advice and repairs. Gail always a star."
 
 

SUPPORT SMALL BUSINESS - SHOP LOCAL
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gail Studders
 
 
 

Review 22 Nov 2021
Recommended by customer in DG3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Tool purchase

"Excellent service"
 
 
Team:
Lynda
 
 
 
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