Galloway Hire Tools

Unit 181 Hurricane Road, Heathhall Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PH

Tool Hire

Listed under:  Tool & Machinery Repair, Tool Hire
100% recommended   Rating Galloway Hire Tools 9.8/100
111 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 111 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Went to Galloway tool hire for advise on a new chainsaw the lady in shop Was very helpful and knowledgeable about all products got some good advise and bought a chainsaw that suited my needs.The ser...."   more
 
" Fantastic kit, no issue with overheating even when faced with the extreme work of logging log after log until the AR2000 backpack battery was discharged. The battery can cut an IBC of green willow log...."   more
 
" it was built and checked working before I collected. Most places it wood be to build and unchecked. Great knowledgeable service as usula"   more
 
" Galloway hire tools, are a very professional company, offering advice, and quality service, with a great range, of chainsaw, of which I'm interested in, I will certainly be going back, t...."   more
 
 
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Customer Reviews
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Review 4 Dec 2020
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased chain saw

"Went to Galloway tool hire for advise on a new chainsaw the lady in shop
Was very helpful and knowledgeable about all products got some good advise and bought a chainsaw that suited my needs.The service was excellent good friendly atmosphere in the shop.Will go there again"
 
 
Team:
Cant remember the name of the Lady it was a Saturday morning
 
 
 


Review 2 Dec 2020
Recommended by customer in DG8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of Stihl AR2000 Backpack Battery, Battery Storage Box, and Weight Kit for AP adapter. Price listed is for the AR2000 Backpack Battery.
 
Cost: £750
 

"Fantastic kit, no issue with overheating even when faced with the extreme work of logging log after log until the AR2000 backpack battery was discharged. The battery can cut an IBC of green willow logs on a single charge. These were not withies, but proper trees, some of which were the full depth of the bar.

The battery will also work on seasoned standing dead WychElm, but needed supplementing with 2 x 300s batteries to do an IBC crate. Very hard work on any chainsaw, impressed with it all the more being battery.
The 2 x 300s batteries did manage to bring up the hot light when done solidly. The hot light only comes on near the end of the batteries discharge. So work in batches with loading and moving in between cutting and there is no issue. Obviously being WychElm the chain was sharpened several times as it is hard as can be!
The saw is a MSA220C, also supplied by Galloway Hire Tools earlier this year."
 
 
Team:
Gail and Lynda
 
 
 


Review 17 Nov 2020
Recommended by customer in DG11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bought a belle mini mix at a good price.
 
Cost: £400
 

"it was built and checked working before I collected. Most places it wood be to build and unchecked. Great knowledgeable service as usula"
 
 
Team:
Jolly lady who's name i do not know
 
 
 


Review 17 Nov 2020
Recommended by customer in Dg2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bought new chainsaw

"Galloway hire tools, are a very professional company, offering advice, and quality service, with a great range, of chainsaw, of which I'm interested in, I will certainly be going back, to buy my next chainsaw from them."
 
 
Team:
I was given some great advice, from gail, who has a wealth of knowledge
 
 
 


Review 17 Nov 2020
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bought 2 chainsaws and other bits and pieces

"Friendly and helpful. Thorough knowledge of the product range, sound advice."
 
 
 
 


Review 16 Nov 2020
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
Team:
Gail
 
 
 


Review 6 Nov 2020
Recommended by customer in DG3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We purchased a Sthil chainsaw from Galloway Hire tools.
 
Cost: £600
 

"My go to place for all things mechanical ! We found the staff extremely professional , knowledgable and helpful."
 
 
Team:
Gail?
 
 
 


Review 3 Oct 2020
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I bought a Husqvana ride on from GHT and took deliver two days ago.
 
Cost: £7699
 

"In fairness I could have bought cheaper online but they did amend their quote to be more competitive. Although slightly more expensive than online their price include full assembly and PDI. On pick up Kevin and Linda were pleasent and helpful, Kevin in particular went to some lengths to familiarise me with the operation of the machine before he let me drive away. All good so far!!"
 
 
Team:
Linda and Kevin
 
 
   Business Reply:

thanks for your business Steve - I remember you took pics on collection - I meant to take some when built, to use on our social media - would you be able to send me pic or 2 please? Any queries do not hesitate to contact us.
 


Review 2 Oct 2020
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sharpening shears and checking and then replacing a chain on my chain saw. The work was done well and speedily.

"Pleasant members of staff to deal with. It was my first contact with the firm and I was impressed."
 
 
Team:
Kevin
 
 
 


Review 2 Oct 2020
Recommended by customer in DG2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Purchase of a chain saw.

"Good advice made me decide on another product than the one Id planned to buy. Good service & price."
 
 
 
 


Review 24 Sep 2020
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of Stihl garden machinery
 
Cost: £109
 

"Just as on previous occasions, the staff were efficient, competent and helpful."
 
 
Team:
Gail
 
 
 


Review 15 Sep 2020
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new chainsaw
 
Cost: £250
 

"first class firm to deal with,nothing more to say"
 
 
Team:
cannot remember her name
 
 
 


Review 14 Sep 2020
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of new garden machinery and spare parts for garden machinery.
 
Cost: £600
 

"Very good service and competative prices for competent and well informed staff."
 
 
Team:
Lynda and Gail
 
 
 


Review 14 Sep 2020
Recommended by customer in DG5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of equipment
 
Cost: £1200
 

"Great service. Polite informative staff."
 
 
 
 


Review 27 Aug 2020
Recommended by customer in DG1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase and installation of a Stihl robotic lawnmower.

"Kevin came out promptly to look at the garden and discuss options for a robotic lawnmower. A number of options were considered and advice provided. Once we had concluded the way forward, he returned timely and when he said he would and installed the cable and set up the machine.

An excellent service, knowledgeable about the product and I well anticipate excellent after sales care also."
 
 
Team:
Kevin
 
 
 


Review 27 Aug 2020
Recommended by customer in DG8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold me a Stihl HSA86 Cordless Hedgecutter.
 
Cost: £275
 

"I asked a lot of questions as to engine, gearing, suitability, every question answered fully to my satisfaction. Fantastic service and confirms why I should go that bit further to reach this dealership."
 
 
Team:
Gail and Lynda
 
 
 


Review 7 Aug 2020
Recommended by customer in DG1,
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bought new saw
 
Cost: £490
 

"The two women that served me were very professional & especially the one that demonstrated the chainsaw , good knowledge of saw & maintenance of it"
 
 
 
 


Review 23 Jul 2020
Recommended by customer in DG3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work done has included repair, hire and new item sales.

"The repairs were done to the highest standard in a timely fashion, new items included petrol power saw, petrol hedgecutters and various sthil accessories. Staff are very knowledgable in all aspects, and hands -on demonstrating new equipment. Highly reccomend any new customers to go to Galloway Hire Tools first !"
 
 
Team:
Gail, Linda.
 
 
 


Review 23 Jul 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sale of gardening equipment.
 
Cost: £158
 

"Excellent company with very knowledgeable staff who are extremely helpful."
 
 
Team:
Kevin, Linda and Gsil
 
 
 


Review 2 Jul 2020
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of cordless grinder
 
Cost: £198
 

"Ordered the grinder with no fuss or hassle and it arrived promptly the next day"
 
 
Team:
Lynda
 
 
 

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