Galloway Hire Tools

Unit 181 Hurricane Road, Heathhall Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PH

Tool Hire

Listed under:  Tool & Machinery Repair, Tool Hire
100% recommended   Rating Galloway Hire Tools 9.8/100
160 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 160 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Service is always friendly,informed, and reasonably priced."   more
 
" Good professional service and advice."   more
 
" My initial enquiry was very quickly followed up by a site visit and within a few days I had both Imows installed with no inconvenience whatsoever. Their service is excellent. Called to say that my do...."   more
 
" Galloway hire tools staff from start to finish during the whole process were very helpful and understanding from giving us initial information on the product we were intending to buy, detailed quotes,...."   more
 
 
About Us


We don’t just hire! We Sell, Service and Repair too!

Visit us in store to browse a wide range of Stihl and Husqvarna machinery – from chainsaws to hedge trimmers, leaf blowers, lawnmowers and robotic mowers – battery, electric and petrol – at your leisure, and handle them to get a feel for the products. Our friendly expert staff are always ready to answer any questions, take the time to understand your needs and what you are looking for and go through all available options with you. You’ll find exceptional customer care and the best Stihl and Husqvarna advice and prices in the area.

All Stihl and Husqvarna machines undergo an inspection before they leave our store, they are prepared ready for use and we will run through how to use the machine safely to ensure you are confident with your new purchase before you leave the store.

ALL new machinery comes built, oiled, fuelled and charged where necessary – WE DON’T SELL IN BOXES.
     
Customer Reviews
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Review 13 May 2022
Recommended by customer in DG28
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assessment of trimmer and provision of replacement.
 
Cost: £250
 

"Service is always friendly,informed, and reasonably priced."
 
 
Team:
All the team are sound.
 
 
 


Review 13 May 2022
Recommended by customer in DG1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of new lawnmower.
 
Cost: £800
 

"Good professional service and advice."
 
 
Team:
Gail
 
 
 


Review 13 May 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had 2 imows installed and purchased a strimmer
 
Cost: £6200
 

"My initial enquiry was very quickly followed up by a site visit and within a few days I had both Imows installed with no inconvenience whatsoever. Their service is excellent. Called to say that my dog had dug up some cable and it was dealt with the very same day. I cant rate them highly enough.

"
 
 
Team:
Kev
 
 
 


Review 7 Apr 2022
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Galloway hire tools recently helped HMP Dumfries in aquiring new machinery, changing from fuel based to battery operated.
 
Cost: £6000
 

"Galloway hire tools staff from start to finish during the whole process were very helpful and understanding from giving us initial information on the product we were intending to buy, detailed quotes, and the delivery and after care advice which was of a very high professional standard. They were very knowledgeable and helpful with all our questions and queries. I would highly recommend anyone to use them in the future."
 
 
Team:
Gail Studders
 
 
 


Review 4 Apr 2022
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Advice on purchase of spares and new equipment.
 
Cost: £500
 

"Excellent company to deal with - very professional and always a friendly service."
 
 
 
 


Review 29 Mar 2022
Recommended by customer in Dg35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased new stihl saw

"Straight forward simple and easy process explained what I was after what my budget was and the and go exactly what I was after."
 
 
 
 


Review 19 Mar 2022
Recommended by customer in Dumf
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check the feasability of repair or replace stihl hand pruner . we concluded replacement would be more sensible. the bonus being I had spare chain and battery!

"great experience again at Galloway Hire Tools excellent & prompt service as ever."
 
 
 
 


Review 17 Mar 2022
Recommended by customer in Dg14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of new cordless hedge cutter.

"Over the years I have used Galloway hire for all my stihl tools and any servicing and repairs I have needed.usually when I go in I have a idea of what iam after and they will show and explain what they can offer it’s not a case of them selling the most expensive tool but more explaining to you the tool most suitable for your job they will explain to you any extras that are available but never push you into buying them. as a local family run business they should be supported before the big national company’s who lack the personal service and after care support."
 
 
 
 


Review 15 Mar 2022
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bought new saw
 
Cost: £1000
 

"Galloway hire tools strength is in the practical knowledge of what they do."
 
 
Team:
All of them .
 
 
 


Review 23 Nov 2021
Recommended by customer in DG7

 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Most recent purchase, a Bosch hammer drill. Numerous other purchases in past.
 
Cost: £144
 

"Always my go-to place in Dumfries for tools and machinery. Unfailingly helpful with advice and repairs. Gail always a star."
 
 

SUPPORT SMALL BUSINESS - SHOP LOCAL
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gail Studders
 
 
 


Review 22 Nov 2021
Recommended by customer in DG3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tool purchase

"Excellent service"
 
 
Team:
Lynda
 
 
 


Review 23 Oct 2021
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lawnmower service
 
Cost: £53
 

"Local reliable company, only renew parts when appropriate and keep you informed of work required. Never over charge. Friendly knowledgeable staff always available to lift or support larger items in or out of vehicle. Your item is always ready at pickup date and phone to let you know"
 
 
Team:
Gail
 
 
 


Review 25 Sep 2021
Recommended by customer in Kirk

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of brush cutter and advice on most suitable product.

"Friendly,knowledgable and efficient service. Phoned before visiting and identified a couple of items which were ready to look at when I visited. A demonstration of how it all worked and an explanation of everything that came with it. Great price."
 
 
Team:
Lynda and Gail
 
 
 


Review 24 Sep 2021
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of replacement strimmer
 
Cost: £230
 

"Helpful staff with knowledge of product"
 
 
 
 


Review 24 Sep 2021
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New hedge cutter bought.

"Very helpful and good service."
 
 
 
 


Review 15 Aug 2021
Recommended by customer in IG10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Order and purchase of a Stihl battery brushcutter
 
Cost: £634
 

"This is the third piece of business I have transacted with this firm and the second piece of equipment I have purchased from them. The fine experience of the first transactions convinced me to use them again.

I phoned a few days beforehand to check the item I wanted was in stock and was assured it was. They gave me a price and answered some technical questions. On the day I arrived to pick up the brush cutter, it was ready and waiting for me. I was given a run through about how it worked and it was loaded into my car for me.

Terrific service again, and really friendly with it. What's not to like?"
 
 
Team:
I'm useless with names - the same person who served me the first times
 
 
 


Review 15 Aug 2021
Recommended by customer in Dg3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We bought our garden equipment from Galoway tool hire.

"They were very helpful throughout and she recommended equipment has been excellent. A great Company to deal with."
 
 
Team:
Gail was very knowlegable
 
 
 


Review 13 Aug 2021
Recommended by customer in DG29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service provided on my chain saw purchase was exceptional. Two very charming ladies who were very helpful and informative.

"My visit to your premises was a nice experience. Although I am an experienced chain saw user, I stihl found the advice given by the lady serving me very useful and informative, not patronising in any way.
I was extremely pleased with the product I purchased and found your prices very reasonable and competitive.
I would certainly return for future purchases and servicing.
Well Done!"
 
 
Team:
Sorry don't know any names but have seen the lady before over last 3 years or so.
 
 
 


Review 12 Aug 2021
Recommended by customer in DG3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold stihl blower

"Great service as always"
 
 
 
 


Review 5 Jul 2021
Recommended by customer in DG13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase and installation of Stihl robot mower.
 
Cost: £1500
 

"Very pleased with the product and how it was installed and made ready to go.

On first visit to their shop we got a very good explanation on the product and potential challenges.

The survey to determine the work that needed to be done was arranged very quickly and feedback from that was very good and helpful in deciding to go ahead with the purchase.

Installation was within a week or so of us deciding to go ahead.

Very quick response to the challenges we were experiencing on the day after installation.

Two weeks on from installation we are very pleased with our robot mower and its performance."
 
 
Team:
Kevin
 
 
 

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