Galloway Hire Tools

Unit 181 Hurricane Road, Heathhall Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PH

Tool Hire

Listed under:  Tool & Machinery Repair, Tool Hire
100% recommended   Rating Galloway Hire Tools 9.7/10
79 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 79 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We have had many years of experience with Galloway Hire tools , mainly hiring gardening machinery but also servicing and smaller sales , all staff are friendly , welcoming and very knowledgeable givin...."   more
 
" Was happy with service/sales and would recommend Galloway hire tools to anyone"   more
 
" A very friendly, professional, knowledgeable and easy experience. I had been before for a few things and was impressed by the service that I received and by the very knowledgeable staff. I was very im...."   more
 
" Transformed my 'ready to throw out' 12 year old mower to as good as new. Very happy !"   more
 
 
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Customer Reviews
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Review 5 May 2020
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Equipment purchase .
 
Cost: £400
 

"We have had many years of experience with Galloway Hire tools , mainly hiring gardening machinery but also servicing and smaller sales , all staff are friendly , welcoming and very knowledgeable giving sound advice.
This was our first purchase of garden machinery from the Stihl range being a hedge trimmer and strimmer both cordless and battery powered.
The service and advice from Galloway was , as usual , exemplary and the performance and ease of use of the equipment is outstanding !"
 
 
 
 


Review 26 Apr 2020
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Purchase off power washer
 
Cost: £192
 

"Was happy with service/sales and would recommend Galloway hire tools to anyone"
 
 
 
 


Review 26 Apr 2020
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of new garden tools - long reach hedge cutters and standard size hedge cutters, small strimmer for grass edging. All battery powered
 
Cost: £625
 

"A very friendly, professional, knowledgeable and easy experience. I had been before for a few things and was impressed by the service that I received and by the very knowledgeable staff. I was very impressed and this made my decision to return when I wanted some new equipment very easy. I received the same great service and I am thoroughly pleased with the equipment that I bought. I have the added comfort of knowing that should I have a problem, I know that I can go back and talk to and deal with people who really care."
 
 
 
 


Review 25 Apr 2020
Recommended by customer in DG5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New mower deck for 12 year old honda IZY
 
Cost: £240
 

"Transformed my 'ready to throw out' 12 year old mower to as good as new. Very happy !"
 
 
Team:
Lynda Gail
 
 
 


Review 24 Apr 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase replacement pressure washer
 
Cost: £340
 

"We were so pleased with our purchase and installation of a stihl robotic mower last year that they were the obvious choice when it came to replacing our pressure washer.

Even with reduced staff due to social distancing service was great and social distancing was observed at all times."
 
 
 
 


Review 21 Apr 2020
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of robotic Stihl garden mower. Service excellent and speedy. Price below includes fittings.
 
Cost: £2600
 

"As stated above service was excellent."
 
 
Team:
Kevin Linda
 
 
 


Review 18 Apr 2020
Recommended by customer in Dg3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold me a new petrol strimmer - good amount of information and willing to discuss pros and cons of each machine allowing an informed decisio. To be made

"Great service as normal, especially during these difficult times"
 
 
Team:
Lynda Kevin
 
 
 


Review 4 Apr 2020
Recommended by customer in DG3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New saw purchased
 
Cost: £764
 

"Great prompt service easy transaction"
 
 
 
 


Review 16 Mar 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of a Stihl saw.
 
Cost: £780
 

"A very professional company which has extremely knowledgeable and helpful staff."
 
 
Team:
Kevin, Gail Mark
 
 
 


Review 6 Mar 2020
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Advice on product and product purchase.

"Very competent and knowledgeable staff who clearly had practical experience of their products. No pressure to buy and offering and demonstrating a range of products.
Good comparative pricing when compared with on-line purchasing with the added value of local back up and service. Well stocked store with an excellent range of products.

Will certainly return and will recommend to others."
 
 
Team:
Gail Mark
 
 
 


Review 2 Feb 2020
Recommended by customer in Kirk

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of a stihl battery operated chainsaw.

"Knowledgeable and practical advice."
 
 
 
 


Review 14 Jan 2020
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sale of new chainsaw and repair a old chainsaw
 
Cost: £339
 

"The member of staff we dealt with seemed very knowledgeable about the product he was selling us and repairing for us , they had a good selection of products in stock and seemed reasonably priced"
 
 
 
 


Review 24 Dec 2019
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of new chainsaw
 
Cost: £1299
 

"I dealt with Gail from start to finish, this girl is very good and really knows her products.
She gave a great description of the Stihl chainsaw range which helped me decide the
best model to suit my requirements.
The product I purchased is a Stihl MS 500 I with a 20 and a 30 light bar.
I have since been using both cutting up a mature beech tree butt and am extremely
with the performance and would highly recommend this product to others.
Thanks for your help and knowledge Gail I think you are fantastic asset to your company
and Stihl products.
Please feel free to pass on my details fo recommendations of you Company and Stihl products"
 
 
Team:
Gail
 
 
 


Review 11 Dec 2019
Recommended by customer in DG8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased a new Stihl 181 Chainsaw
 
Cost: £232
 

"Good to deal with"
 
 
 
 


Review 28 Nov 2019
Recommended by customer in DG13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold me a chainsaw & tools
 
Cost: £255
 

"Explained the deal and the machine very clearly. All a simple, quick and efficient service"
 
 
Team:
Gail
 
 
 


Review 6 Nov 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of new Leaf Blower.
 
Cost: £345
 

"Friendly professional service."
 
 
 
 


Review 5 Nov 2019
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase of new hedge trimmer.

"I contacted them via Facebook messenger to see if the item was in stock and got a prompt reply it was.

Went in store a couple of days later and the gentleman asked me questions about what I was going to use it for to check it would meet my needs. Explained the features and operation of the hedge trimmer and recommended accessories. A great experience showing why it pays to shop locally!

Have purchased from this company over the last 10+ years and not been disappointed."
 
 
 
 


Review 19 Oct 2019
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Chipper hire
 
Cost: £90
 

"Very knowledgeable staff. Polite courteous and accommodating to the needs of our business."
 
 
Team:
mark
 
 
 


Review 28 Sep 2019
Recommended by customer in DG1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Advice on new lawnmower and strimmer
 
Cost: £800
 

"Always very helpful and I am very happy with my new products"
 
 
 
 


Review 12 Sep 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
buy hsa 86 battery hedge trimmer plus battery plus charger
 
Cost: £580
 

"i am a local gardening business(GGG Gardening Services)heavily involved in multiple hedge trimming and looking for a new top end battery hedge trimmer.I bought HSA 86 long blade trimmer plus biggest battery and largest charger.I was worried about power from any battery hedge trimmer.I would rate this trimmer 8/10 for power,it will cut comfortably to 13-16mm diameter.Amazingly the battery is recharged in 45 mins giving around 3 hours cutting time at constant power as battery weakens.This allows a cutter about 4-5 hours work session with tidying up green waste.The machine plus battery is still light enough to use for this 4-5 hour period.All in 580 that is including vat.For most domestic hedges of all sizes a decent machine.Always a pleasant experience to deal with the staff and hope they are back to full power soon after the fire."
 
 
 
 

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