Hadley & Ottaway

South Block, Neaton Park, Norwich Road
Watton
Norfolk
IP25 6JB

52.5718, 0.8597

Removers - Removals Companies

Listed under:  Removers / Removal Companies

98% recommended: 9.6/10

1989 reviews since 2006


British Association of Removers


British Association of Removers

The British Association of Removers operates an approved code under the Consumer Codes Approval scheme (CCAS). The CCAS was originally established and run by the Office of Fair Trading, but management has transferred to the Consumer Codes Approval Board, operated by the Trading Standards Institute, with effect from April 2013.



Quality Service Standard BS EN 12522


Quality Service Standard BS EN 12522

BS EN 12522 - Provision of Furniture removal activities and Furniture removal for private individuals. This standards covers - Furniture, Service industries, Removable, Domestic, Transportation, Consumer-supplier relations, Consumer protection, Quality control, Contracts, Personnel, Packaging materials, Packaging, Maximum, Weight (mass), Volume, Commercial road vehicles, Handbooks, Damage, Accidents, Subcontracting, Training, Furniture removals Trading standards, TSS



Quality Service Standard BS EN 14873


Quality Service Standard BS EN 14873

Provision of Storage of furniture and personal effects for private individuals. This standards covers - Furniture, Service industries, Removable, Domestic, Transportation, Storage facilities, Storage, Materials handling, Quality, Consumer-supplier relations, Contracts



Quality Service Standard BS EN 8522


Quality Service Standard BS EN 8522

BS EN 12522 - The Commercial Moving Standard.

BS 8522 draws heavily upon the original "domestic removals" quality standard BS EN 12522 and also shares some elements with BS EN 14873, the "storage standard". These three standards have all been developed to provide the moving industry with recognised, specific and measurable benchmarks which are relevant to its particular activities, unlike more generic quality standards such as ISO 9001.






Removals and Storage Companies

Removers






Trading Standards Institute - Approved Codes

The Consumer Codes Approval Scheme is facilitated self-regulation. It aims to bolster consumer protection and improve customer service standards by the approval and promotion of codes of practice; setting out the principles of effective customer service; recognising approved traders - look for the CTSI approved code logo.

We are now in our third year of operation and continue to evolve and expand our network of Code Sponsors. The Codes scheme is managed by the Consumer Codes Approval Board (CCAB) operated by CTSI.




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