Radbury Double Glazing

West Sanquhar Road, Ayr
South Ayrshire

KA8 9HP

Windows & Doors

Listed under:  Doors, Double Glazing, Glass / Glazier / Glazing, Window and Door repairs, Window Repairs, Windows / Window Fitters
100% recommended   Rating Radbury Double Glazing 9.8/100
141 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 141 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" I cannot recommend Radbury Double Glazing highly enough. Having suffered the 'hard sell' from other double glazing companies, dealing with Radbury was the exact opposite: straightforward, no pres...."   more
 
" Radbury went above and beyond to assist me, and all staff were friendly and knowledgeable. They came on time each time they visited, and left no mess. I would not hesitate to recommend them for both...."   more
 
" They had a cancellation gentleman came with in half an hour he was very professional polite and chatty he also cleaned up after himself and explained an invoice would be sent to me soon .I would highl...."   more
 
" The whole experience with Radbury Double Glazing has been good all their work was done on time to a high standard . Workmen were afficiant an friendly and left the area clean and tidy afterwards"   more
 
 
About Us

We are an award-winning double glazing business that puts our customers first. Like most companies in our sector, we supply and fit doors, windows, accessories and carry out maintenance work but we feel our ethos that anyone can afford the highest quality stands us apart from the rest. Our domestic and commercial customers throughout Ayrshire and the Central Belt, know that they can expect quality, experience, knowledge and trust when they buy from us. There is no hard-sell as we believe in our products, services and after-care sales.

We continue to keep our customer promise of the highest quality products at the lowest possible price through no sales commission and efficient operations. All our products are CE marked and manufactured to British Standards.

Collectively our small team have over 100 years of experience. In terms of skill sets this speaks for itself. As a result we have won the Global Business Insight Awards 2019 (UK) and 2018 Scottish Enterprise Awards (Ayrshire)
     
Customer Reviews
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Review 5 Jun 2023
Recommended by customer in G76
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 16 double glazed windows

"I cannot recommend Radbury Double Glazing highly enough.

Having suffered the 'hard sell' from other double glazing companies, dealing with Radbury was the exact opposite: straightforward, no pressure, no "sign up tonight and we'll give you a discount", just really nice people who did what they said they'd do. And all at an extremely fair price.

Even when we had an illness in the family and we couldn't commit to going ahead at that point, they put us under no stress whatsoever; they were happy to wait until we got back on an even keel, which we did.

Every single person we dealt with was first-class, and a credit to the company."
 
 
Team:
Duncan; Gemma; Lesley; James; Stef; Chris; Jan
 
 
   Business Reply:
Thank you very much for taking the time to leave feedback. Delighted to hear everything went well and you are happy with our service and product. May I take this opportunity to thank you for your valued business.
 

Review 24 May 2023
Recommended by customer in ka91
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had the misfortune to have both my front door locks break at the same time. Radbury came out to see me the same day I called, and were able to search for an fit an older style lock within 2/3 days securing my property. They also expedited a new interior door within 3 weeks from order to fitting.
 
Cost: £1300
 

"Radbury went above and beyond to assist me, and all staff were friendly and knowledgeable. They came on time each time they visited, and left no mess. I would not hesitate to recommend them for both quality and professionalism."
 
 
Team:
Lesley, Dougie, Jan
 
 
   Business Reply:
Thank you for taking the time to complete our survey - your feedback is really important.
Great to hear everything went well and your are happy with our service and product.
Thank you for your valued business.
 

Review 9 May 2023
Recommended by customer in Ka7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Had new inner door and glass put in .
 
Cost: £1354
 

"They had a cancellation gentleman came with in half an hour he was very professional polite and chatty he also cleaned up after himself and explained an invoice would be sent to me soon .I would highly recommend using Radburys"
 
 
Team:
Jan . Derrick could remember fitters name sorry
 
 
 

Review 7 May 2023
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows

"The whole experience with Radbury Double Glazing has been good all their work was done on time to a high standard . Workmen were afficiant an friendly and left the area clean and tidy afterwards"
 
 
Team:
All the team
 
 
   Business Reply:
Thank you for taking the time to leave a review - much appreciated. Delighted to hear everything went well and will pass this on to our team.
 

Review 2 May 2023
Recommended by customer in KA9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace window and seals in conservatory.

"Professional service with helpful staff, no hard sales calls after enquiry."
 
 
 
   Business Reply:
Hi Shirley,
Thank you for taking the time to submit a review - much appreciated. Delighted you are happy with our workmanship and service. Thank you for your valued business.
 

Review 14 Feb 2023
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced old worn-out aluminium windows and wooden doors.
 
Cost: £9174
 

"From the beginning of Derek coming to our home,we felt comfortable with our conversation and after our visit to the factory, meeting other staff members made us realise we made the right choice, as we had quotes from other local companies.
Our expectations were high and they were surpassed, seeing the quality of windows and doors, when fitted they looked wonderful. Friends had nearly driven passed as the house looks so different.(greatly improved)
James and Stef worked well together, did a great job, they were friendly
also we have never known tradesmen to leave the place so tidy. Duncan came out to inspect the completed work and to find out if we were satisfied with the outcome, he was also very pleasant and helpful when speaking with my husband about other work we will be doing in the future.
Radburys was recommended by several people, but we went through the usual of getting three quotes and we decided for ourselves.
We have not completed working on the house and we will definitely be going back to Radburys.
A great big thank you to the whole team for a fantastic job."
 
 
Team:
Initial visit was Derek, James and Stef the fitters and Duncanat the end, thank you all for your hard work.
 
 
 

Review 27 Jan 2023
Recommended by customer in KA10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
2 new windows and front door
 
Cost: £2580
 

"Used radbury before and would recommend them ro others and would use them again."
 
 
 
   Business Reply:
Hi Mr R,
Great to hear you are happy and thank you for taking the time to leave a review.
Your repeat business is much appreciated.
 

Review 27 Jan 2023
Recommended by customer in KA8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement front bay window

"Very pleased with new bay window. Very efficient fitters who were extremely tidy.Kept the existing woodwork and not a mark on it. Also the quality of the windows compared to price as Radburys were also the cheapest quote. The previous windows were also from Radburys - 30 yes ago - so obviously stand the test of time!"
 
 
 
   Business Reply:
Thank you so much for coming back to us. Your repeat business is truly appreciated. Delighted to hear you are happy with the installation once again and we are really grateful for the review.
 

Review 20 Jan 2023
Recommended by customer in KA26
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
fitting double glassing through out my home
 
Cost: £8070
 

"radury were very professional all way through the whole process the lads that done fitting were spot on."
 
 
 
   Business Reply:
We appreciate your feedback, thank you.
Delighted you are happy with your new windows and doors and many thanks for your valued business.
Kind regards,
Lesley
 

Review 2 Dec 2022
Recommended by customer in KA10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a new Palladio Composite door with side panels installed by Radbury Double Glazing Ltd. They had previously fitted our French doors in the new extension at our property.
 
Cost: £3612
 

"Derek and his team where fantastic from start to finish, his fitters are so well mannered and clean. they made no damage, and the finish was outstanding.

When we when to the Head Office to pay. we met Lesley the Company owner who was absolutely Lovely and very friendly.

What a great company and we would recommend them, what a pleasure to deal with.
"
 
 
Team:
Derek, Jan, Karina & Lesle ,Stef & James (Fitters)
 
 
   Business Reply:
Thank you so very much for taking the time to leave your review. Any feedback is always appreciated.
Delighted you are happy with your new door and thank you for your valued business. Have a wonderful Christmas.
 

Review 28 Nov 2022
Recommended by customer in KSA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of back and front doors to house. Installation of new doors plus glass panel in front door too.
 
Cost: £2500
 

"The doors and glass panel were fitted expertly by the fitters. The men were excellent throughout the time showing professionalism in their work and in conversation with us.
Old doors and glass were removed from the house and after installation of new doors, all debris was cleared up. The hall and kitchen were left spotless.

First class service and doors look beautiful. Will certainly be recommending your firm to friends and family."
 
 
Team:
So sorry cannot remember their names.
 
 
   Business Reply:
Thank you for taking the time to leave some feedback. Great to hear you are happy with everything and many thanks for your valued business.
 

Review 25 Nov 2022
Recommended by customer in KA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 3 upstairs double glazed windows.
 
Cost: £2316
 

"As always I have been very pleased with the service and products from Radbury. I have recommended to others and will continue to do so. Customer service is second to none."
 
 
Team:
Derek
 
 
   Business Reply:
Thank you for taking the time to leave some feedback. Great to hear you are happy with the installation of your new windows and thank again for your continued support.
 

Review 19 Nov 2022
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit of 5 windows and 1 door
 
Cost: £3552
 

"An excellent job from start to finish, could not fault anything"
 
 
Team:
Derek,Jan did not get the fitter name,s
 
 
   Business Reply:
Great to hear Mr H. Thank you for taking the time to leave us some feedback, your business is much appreciated.
 

Review 16 Nov 2022
Recommended by customer in KA88
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of front door.
 
Cost: £1800
 

"It was very refreshing to deal with Radbury double glazing. No pressure, to buy and it was clear that the customer came first. The communication was great from the start and once we had chosen our door, it arrived exactly when we were advised, and was fitted without any fuss by professional staff. The price was fair, with no deposit required, all in all we would highly recommend Radbury for any of your needs fantastic company."
 
 
Team:
Lesley, Chris
 
 
   Business Reply:
Thank you for taking the time to leave us some feedback. We really appreciate it. Great to hear everything went well and you are happy with your new door.
 

Review 11 Nov 2022
Recommended by customer in KA26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit of new front door
 
Cost: £2838
 

"Another installation from Radbury who provided excellent service, professional workmanship, excellent finish and a delight to use for future projects"
 
 
Team:
Duncan - Surveyor /Dougie - Installation
 
 
 

Review 3 Nov 2022
Recommended by customer in ka8

 I'm: Male 

 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New bay window at front of house
 
Cost: £2068
 

"We have used Radbury to renew all the windows in the house over the past few years as well as repairs for other family members, the service and staff have always been excellent"
 
 
Team:
Derek & Jan
 
 
   Business Reply:
Hi Moira,
Thanks very much indeed for taking the time to leave a review, much appreciated. Great to hear you are happy with our recent work and thank you for your continued support.

Team Radbury
 

Review 25 Oct 2022
Recommended by customer in KA10

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Living in troon on sea front had new storm doors in jade Looking lovely
 
Cost: £3200
 

"Recommended by a friend to use Radbury.s
Highly recommended Radbury Double Glazing Ltd"
 
 
Team:
Derek
 
 
 

Review 14 Oct 2022
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brown double glazing changed to Black
 
Cost: £834
 

"Superb professional service from start to finish. Attention to detail, meticulous. Very impressed that no payment was required until satisfied with finished result.

All staff involved very professional and helpful.

Would use this company again, a very satisfied customer.

Monkton Ayrshire

"
 
 
Team:
Forgotten names, but superb all round
 
 
   Business Reply:
Thank you for taking the time to leave a review. Much appreciated!
Great to hear you are happy with your job. I will pass on your comments to all involved.

Kind regards
Lesley
 

Review 8 Oct 2022
Recommended by customer in KA89
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of two windows.
 
Cost: £1004
 

"Very helpful with regards to the best product. Work was carried out as explained. Workmen polite, friendly and efficient. Work area was left clean and all waste and old windows removed."
 
 
 
   Business Reply:
Thank you for taking the time to leave a review.

Great to hear you are happy with our workmanship and service.
 

Review 7 Oct 2022
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Purchase and installation of two replacement bedroom windows
 
Cost: £1300
 

"This company made the entire process quite easy. They provided a pre-work estimate and the sent a surveyor to ensure the correct dimensions were ordered. The quoted timescales and costs were met and the installation process was very effectively and efficiently carried out. The installers were quick and left the rooms in a clean and tidy state. At this stage I am very happy with the windows and with the company."
 
 
Team:
Sorry, forgotten the installers names
 
 
   Business Reply:
Hi Mr T,
Thank you for taking the time to leave a review, much appreciated. Good to hear you are happy with the work carried out by James and Stephen.
 
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