Herbert Davis Removals Ltd

Where reputations count.

Unit 1 Glevum Works, Upton Street
Gloucester
Gloucestershire
GL1 4LA

Removers - Removals Companies

www.herbert-davis-removals.com

Email This Business

Tel 01452 524 741

Listed under: Removers / Removal Companies

100% recommended Rating 9.6/100
669 reviews since 2007

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 669 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" The move went very smoothly .The men were very helpful polite & efficient & friendly they made it an easy experience ." more

" Such a polite, kind and good humoured team. They were unfailingly kind and supportive to our family. They packed everything very well, and moved us swiftly and sensibly. We were incredibly pleased wit...." more

" Removers arrived at time expected and furniture was loaded quickly and efficiently by friendly team. Unloading at destination was also quick and efficient even though they had two flights of stairs ...." more

" From start to finish I could not asked for better , I will definitely have you again You are the best removers I have had Good luck Thank you so much for being so considerate Anna" more

About Us
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Legal Name: Herbert Davis Removals Ltd.

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Review 18 Sep 2023 Recommended by customer in BS37 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I moved 15 miles to be nearer my family

"The move went very smoothly .The men were very helpful polite & efficient & friendly they made it an easy experience ."

Team:
Andy & Simon did the packing the day before & Shane Steve & Callum moved me.

REPORT THIS REVIEW

Review 30 Aug 2023 Recommended by customer in GL20 I'm: Male business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move to an unusually old and large house

"Such a polite, kind and good humoured team. They were unfailingly kind and supportive to our family. They packed everything very well, and moved us swiftly and sensibly. We were incredibly pleased with the move and the service offered. Their quote was very competitive and it was a real pleasure to work with them."

Team:
Shane, Steve, Kai, Andy and Callum

REPORT THIS REVIEW

Review 27 Aug 2023 Recommended by customer in NP25 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: 5 - 10 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Fast and efficient

"Removers arrived at time expected and furniture was loaded quickly and efficiently by friendly team.
Unloading at destination was also quick and efficient even though they had two flights of stairs to negotiate. The team had a cheerful and obliging disposition which was a pleasure to see as it took much of the stress out of moving ."

Team:
Steve and Ky

REPORT THIS REVIEW

Review 26 Aug 2023 Recommended by customer in GL7 My Age: 60 - 69 I'm: Male business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	5/10
The firm took care in packing and handling our property

Collection & delivery	5/10
Our property was collected and delivered as agreed

Service	5/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Customer Review

They made my move so stressless. I will definitely have them again Thank you so much Anna

"From start to finish I could not asked for better ,
I will definitely have you again

You are the best removers I have had

Good luck

Thank you so much for being so considerate

Anna"

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in GL2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: 5 - 10 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Domestic removal to a local address.

Cost: £1380

"From the very start, customer care was excellent. Andy came for an initial visit to see what was required and his relaxed and friendly, yet professional, manner was what persuaded us to hire this firm.
Email contact with Maxine was easy and helpful and they supplied boxes and advice as required.
The team on the day, Steve and Kai, arrived promptly and were calm and hard working. They were patient when we got stressed and went above and beyond to be helpful. On arrival at the new property, they again did all they could to help and make the move easy for us. They were tidy and careful workers, always courteous.
Highly recommended."

Team:
Andy, Steve, Kai and Maxine.

REPORT THIS REVIEW

Review 18 Jul 2023 Recommended by customer in CH3 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from near Stroud to the North West and had our furniture in storage for 4 months.

"We found the move out very efficient and liked the fact our furniture was all on containers from first loading until it arrived at our new house. They were very efficient on our move in putting everything in the rooms we wanted without any fuss or problems tv. The fellas were all very friendly and pleasant to have around. Nothing was a problem.
Thank you Herbert Davies Removals. Would recommend you to anyone."

Team:
Steve, Simon, Kai, and two others whose names I forget. Sorry fellas�

REPORT THIS REVIEW

Review 26 Jun 2023 Recommended by customer in Ex10 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Gloucester to sidmouth Devon in June 2023 . The service at both ends

Cost: £1740

"moving out and in was seamless and the teams were exceptional, courteous and very helpful, with great care of our possessions making the whole move less stressful. We would recommend this company without hesitation.

The whole move from Gloucester to Devon was carried out extremely well and made what is usually a stressful time almost a pleasure , team working well together"

Team:
Can�t really remember the names but they were all great on the 15th and 16th june

REPORT THIS REVIEW

Review 15 May 2023 Recommended by customer in GL19 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	7/10
Our property was collected and delivered as agreed

Service	7/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move carried out as discussed on quote where packing was done for us the day before.

Cost: £1740

"The team were very professional at all times, polite, respectful and would ask questions when unsure which helped us greatly as owing to my own health issues I was unable to pack and move for myself (which I would normally under different circumstances) would have done.
Unfortunately, we have found ourselves with a few broken delicate objects that were a bit sentimental to us but we understand that this may have been a problem to a degree.
Also some of our packed boxes were mis-labelled and ended up in the wrong area but we will have to work through that as the move day was very long and we were all very tired at the end of it.
Pretty good experience for a stressful period"

Team:
Unfortunately cant remember but they were all good to great.

REPORT THIS REVIEW

Review 27 Apr 2023 Recommended by customer in GL2 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

House move from a four bedroom property to a three bedroom property within close proximity.

"The whole process could not have been easier! After making the initial enquiry and receiving a visit for a quotation, my needs changed and a second visit and revised price was agreed which I was extremely happy with. I was offered the use of packing boxes which were good quality and a perfect size.

I was feeling extremely anxious on move day and must admit to not being as prepared as I should have been. But this was no problem and the guys, who had arrived promptly, immediately put me at ease. They were so pleasant and helpful and got the house packed up onto the lorry quickly. The unpacking took a little longer as we had smaller rooms in which to build the bed and wardrobes before everything else could come in. This was no problem to the guys who were patient and offered to help wherever they could.

I cannot fault anything about the process and would definitely use them again, although I do not fancy moving for quite a while!"

Team:
Steve, Shane, Zack, Andy

REPORT THIS REVIEW

Review 27 Apr 2023 Recommended by customer in GL15 My Age: 40 - 49 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from one area to another (down sizing) everything run smoothly and times given for arrival etc were all spot on

Cost: £1140

"Brilliant service!! The three removal guys were amazing! Extremely helpful
And nothing was too much trouble (moving is very stressful however it was made a whole lot easier with how good everything flowed). Would highly recommend"

REPORT THIS REVIEW

Review 26 Apr 2023 Recommended by customer in Gl3 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The whole process from getting the quote to the last item being placed in our new home was brilliant!

Cost: £1050

"We hadn't moved house since 1976 & we�re dreading it but thanks to the professional & courteous removal company we had nothing to worry about! The experience was amazing!
What more can be said?!"

Team:
Andy & partner whose name I can�t remember sorry!

REPORT THIS REVIEW

Review 19 Apr 2023 Recommended by customer in LA8 My Age: 30 - 39 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from a 3 bedroom house into a 4 bedroom. Lots of garden/garage items that were loose/not easy to pack. We wanted the move done in one day but we were moving over 180 miles.

"Very happy with the service received, the team went above and beyond to accommodate our move. We�d requested a one day move although we were moving 180 miles away. Andy was clear from the start that they would do their best but couldn�t guarantee everything would be unpacked the same day however on the day the team were extremely efficient loading, approximately 2.5 hours to pack our 3 bedroom house plus garage and garden. The driver then arrived and the team on the road were only 30 mins (max) behind us at the new house and unloaded super fast, everything was unloaded in our new house by 5pm and the team headed home.
We were very impressed with how professional, polite and friendly they team were. I had 2 small children trying to get under their feet but they were so kind.
No damage or breakages and everything was unpacked into the rooms we�d requested.
Blankets and covers were used to cover the flooring and wrap items like the TV.
Overall extremely impressed and I would definitely recommend.
We�d requested many quotes before Herbert Davis but felt confident these were the right company for us.
Highly competitive price wise and service was second to none!
Very pleased, although we don�t plan to move again I�d definitely be contacting them if I did!"

Team:
Andy, unfortunately I don�t know the others.

REPORT THIS REVIEW

Review 15 Apr 2023 Recommended by customer in Y08 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from a city town house built like a lighthouse, so the removers had to mange many steps and a spiral staircase arrangement. Not the easiest of settings but tackled without complaint.

Cost: £3800

"The 170 mile move entailed a tiring journey through several holdups on the motorways. The items were delivered on time and unloaded without undue haste giving us some time to unpack without feeling pressured.

The team were also willing to assist with unexpected hitches such as removing an internal door and moving a large chair from one floor to another although this wasn't part of the removal schedule. The team were unfailingly positive and helpful."

Team:
Steve, Shane and Kai

REPORT THIS REVIEW

Review 15 Apr 2023 Recommended by customer in TA82 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was from a 2 bed bungalow to a 2 bed cottage across a distance of 80 miles.

Cost: £1800

"The assessment for pricing visit was conducted with a reassuring and unfussy confidence. Importantly the quote given was very competitive. Certain individual requirements were happily accepted and dealt with most efficiently.
Telephone response times for various questions were very prompt.
On the move day the guys were most reassuring in what can be a stressful experience. They were a most capable workforce. Very brisk and efficient, friendly and polite at all times.
I cannot speak highly enough about this company. I would recommend them without any reservations and will certainly use them again in the future."

Team:
Andy, Simon and the two younger guys.

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Review 13 Mar 2023 Recommended by customer in GL2 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Contents of a full three bedroomed house, garage and shed moved.

Cost: £3200

"Pre-decision advice was clear and what was required was fully conveyed. Collection and delivery went to plan and was handled with professionalism, not an item damaged or broken. I would have no hesitation in recommending this company to anyone considering a removal firm.

Clear assessment of the removal and cost. Move carried out within the timeframe agreed. Not a single item broken or damaged. The move was handled by all of the staff professionally. Very pleased with the move overall."

Team:
Andy the driver

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Review 6 Mar 2023 Recommended by customer in TR4 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We would highly recommend Herbert Davis Removals .

"We were very pleased with the excellent service we received . They were on time, professional, polite and very hard working.
They worked quickly and protected our furniture and home throughout. Excellent service. Value for money and they made the whole experience of moving stress free."

Team:
Steve, zack, Kyle (?)

REPORT THIS REVIEW

Review 21 Feb 2023 Recommended by customer in GL25 My Age: up to 29 I'm: Female My level of experience of similar services: Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move included moving large pieces of furniture to our new home along with some extra boxes

Cost: £300

"Had a super good experience! Right from quote to completion, really helpful in organising how the day would go and made our move very stressless!

The removers were really great and helpful!

Managed to get more in the van than originally expected which was an added bonus!"

Team:
Zack and Andy were amazing!!!

REPORT THIS REVIEW

Review 10 Feb 2023 Recommended by customer in GL54 I'm: Male My level of experience of similar services: Average I haven't used this business before business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving a vicarage from Oldham to Gloucestershire with a full packing service in 3.5 days without a hitch.

"The crew was polite, helpful and hardworking. I�m so glad Herbert Davis did this move, and I will be happy to use them again. All went well thanks to a good, polite, friendly and hard working crew. They made one of the most stressful things in life much easier. Thank you."

REPORT THIS REVIEW

Review 7 Feb 2023 Recommended by customer in GL3 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved in two stages with our stuff being in storage in between. We were extremely happy with Herbert Davis Removals in Gloucester. The guys that moved us both times were great at their jobs and treated our stuff and our homes with respect. Thank you all so much for everything!!

"We contacted Herbert Davis Removals and a nice gentleman came to give us a quote which we received promptly. We accepted the quote and set the first date for removals to come and take our stuff to put into storage. They arrived at the time they stated and packed everything making sure it was well protected.
Our stuff was in storage for many months and then we arranged to have it delivered. Unfortunately we were not quite ready so we had to delay for a week and they were really helpful with this. The next team arrive at the time we expected and delivered everything to our new home. They were very careful not to damage our freshly painted walls and put everything where we asked. Thank you all so much for all your care and help!!"

REPORT THIS REVIEW

Review 5 Jan 2023 Recommended by customer in GL7 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average business Herbert Davis Removals Ltd https://www.referenceline.com/removers_removals_companies-in-gloucester-herbertdavisremovalsltd-14808

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Upload belongings from 4 bed home. Store for 2 weeks. Off load at new home 125 miles away.

"Andy who came to quote was a joy to deal with, any changes to move date he dealt with really well and was always reassuring that they would cope with any problems.

Upload team were fantastic despite having one member not feeling well. Steve in particular who led the team was so efficient and he instructed his team well. Nothing was too much and all carried out so cheerfully.
On completion date the team arrived promptly and offloaded in good time.
We had a new build with new carpets but good care was taken to cover these on what was a wet day. Again Steve was exceptional."

Team:
STEVE AND KAI AND GUY WHO WASNT TOO WELL

REPORT THIS REVIEW

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